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Title Customer Service Friendly
Target Location US-TX-Dallas
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Candidate's Name
Dallas, TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceHostessOzona Grill and Bar - Dallas, TXApril 2024 to PresentQuick and friendly customer serviceGreeting guestSitting guestMonitoring rotationsManaging reservationsManaging wait list if anyCleaning areas that needs cleaningCleaning up after servers when busy or as neededMemorizing floor lay outsMemorizing menuSeasonal Salvation Army Bell RingerThe Salvation Army - Dallas, TXNovember 2023 to December 2023 Ensures that the Kettle is never left unattended. Greets the public in a courteous and friendly manner. Conducts job duties following the ministry of The Salvation Army and its Christian principles. Performs other duties as required. Ability to follow instructions with limited supervision. Ability to abide by required dress code. Ability to ring small handbell and be responsible for bell and apron. Ability to meet attendance requirements. Ability to stand in one location for extended periods in outside weather conditions with breaks and lunch periods as required by State law.CashierMcDonalds - Dallas, TXDecember 2020 to March 2021 Punctuality. Fixing broken objects. Cleaning restrooms outside parking lots and tables for customers. Promoting deals .CashierMcDonalds - Denton TxJune 2020 to August 2020 Accustomed to working in fast paced environments. Ability to speak small amount of spanish. Multitasking. Quick problem solving .CashierMcDonalds - Denton TxJanuary 2019 to October 2019 Managing money. Great customer service. Time management. Packing correct orders. Running shifts. Learning all positions. Ability to be unsupervised.Clicklist EmployeeKroger - Denton TxMay 2018 to June 2018 Friendly customer service. Reporting orders and modified orders out to customers. Maintaining clean work space. Picking and packing groceries for customers.EducationAssociate's degree in Accounting BusinessSouthern New Hampshire University - Manchester, NH October 2023 to PresentCollege Degree in ConstructionDallas College - Dallas, TXJanuary 2022 to March 2022High school diplomaTexas Alternative Home School - Denton, TXDecember 2019 to January 2020Skills Time Management (4 years) Graphic design (4 years) Managing money Hard skills (4 years) Punctuality (4 years) Multitasking (4 years) Cashiering (4 years) Order Picking (4 years) Audio and Video Technology (Less than 1 year) Soft skills (4 years) Friendly customer service (4 years) Quick problem solving (4 years) Adaptability (4 years) Foundations of User Experience (UX) Design (Less than 1 year) Microsoft Word (1 year) Microsoft Powerpoint (1 year) Microsoft Excel (Less than 1 year) Wireframing Computer skills Communication skills Customer service Leadership Hospitality Typing Cash handling Restaurant experience English Cash register Organizational skillsLinkshttps://www.coursera.org/account/accomplishments/certificate/3H8CG2JJYCDV https://www.coursera.org/account/accomplishments/certificate/ABBLCJDKDYHX https://www.coursera.org/account/accomplishments/certificate/RDBWF7DP88ZE Certifications and LicensesFoundations of User Experience (UX) DesignApril 2023 to Present1. User Experience (UX)2. UX Research3. Wireframe4. Prototype5. User Experience Design (UXD)Start the UX Design Process: Empathize, Define, and Ideate May 2023 to PresentBuild Wireframes and Low-Fidelity PrototypesJune 2023 to PresentWireframingPrototypingLow fidelity prototypingFood Handler CertificationAssessmentsRetail customer service  ProficientNovember 2022Responding to customer situations in a retail setting Full results: ProficientFood safety  CompletedDecember 2022Knowledge of proper food and equipment handling safety measures Full results: CompletedSales skills  ProficientNovember 2022Influencing and negotiating with customersFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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