| Candidate Information | | Title | Cybersecurity Business Analyst/Certified Scrum Master | | Target Location | US-GA-Atlanta |
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Click here or scroll down to respond to this candidateSKILLS:Agile Senior Business Analyst and Certified Scrum Master, that has extensive knowledge in the following industries, Cybersecurity, Utility, Healthcare, Telecom & Finance. Proven ability to strengthen Governance, Risk, and Compliance organization and processes. Experience in writing & maintaining Business Requirements documentation, Data Mapping, UAT testing, JAD Sessions, User Stories, Requirements Traceability Matrix, and Scoping Discussions.Ability to quickly learn and execute end-to-end system and business processes along with the applications involved.In-depth knowledge of and direct experience with all phases of SDLC in both Agile and Waterfall Methodologies.Scrum/Project Management: JIRA, Confluence, HP QC/HP ALM, Microsoft Project, Visio, Excel, Word, SharePoint, Agile, Kanban, Oracle, SQL, AccessSoftware tools: RSA Archer, Salesforce CRM, DU/LP, Oracle Net Suite, AS400, EDGE, Loan IQ, Fannie Mae, Ellie Mae, CBIS, Powerfinder, Qualys, BMC Remedy, NERC CIP, Carbon Black, Tenable, Arcsight, NIST, COBIT, WebInspect, Qualys, Veracode, Acunetix, ServiceNow, QRadar, LogInsightWORK EXPERIENCE:Disney Cruise LineSr. Cybersecurity Business Analyst April 2022 CurrentResponsible for the tracking and successful closure of Security and Compliance requirementsSuccessfully enrolled servers into Host Based Intrusion Detection Systems (HIDS), File Integrity Monitoring (FIM) mostly high-impact apps and Vulnerability Management programsTechnical point of contact for multiple applicationsGathered evidence of compliance from application teams and systems and submitted evidence via RITMS (Service Now)Clear understanding of Mitre Attack framework for detections and mitigationsResponsible for the coordination and closure of Archer findingsPartnered with Service leads and Owners to identify process improvement opportunitiesProvided weekly and monthly reports on findings and developed plans to remediateDocumented as-is processes via VisioDiscussed Archer Findings to several management teams and plans for remediationAssisted application team owners complete a Targeted Review of Non-Compliance (T.R.O.N.) Assessments, quarterly or as needed per Security Compliance TeamDuke EnergySr. Cybersecurity Business Analyst Cybersecurity PMO & I.T. Compliance November 2017 April 2022Job SummaryWorking knowledge of project management principles & Agile MethodologySelected and Implemented a Dynamic Application Security Testing (DAST) ToolDeveloped process mapping for various workflows within ArcherCollaborated closely with SMEs to identify and analyze core requirements and key features of the ongoing RSA Archer Uplift projectsCyber Kill Chain requirements developed and organizedAbility to perform requirement management and work on multiple projects at the same timeServed as a liaison between Cyber Security project team, IT, and the business/customerFacilitate and manage the requirements elicitation and documentation activitiesWorked with SME to assess current capabilities and to identify, define and document detailed functional, business, and system requirements and use casesGather and analyze data such as cybersecurity tools configuration and map to policies and standardsAnalyze, design, and document business processes and partner with the business SME to perform any process re-engineering required prior to technical designAssess the current state of the business to identify and recommend improvementsEstablish and maintain requirements for traceabilityParticipate in transitioning requirements and use cases to designers, and ensure a clear and complete understanding of the requirementsParticipate in quality reviews of appropriate work products to ensure they fulfill requirementsAssist the test team in translating requirements into test conditions to ensure requirements are appropriately testedServe as a resource for change Management as they evaluate training/communication needsCharter Communications October 2017 November 2017Sr. Cybersecurity Business AnalystJob SummaryServed as a liaison between the business community and the Billing Design organization to provide Billing SolutionsDesign technical solutions to meet user needsProvides complex analysis services translating user needs into detailed specifications to allow Information Technology Department to deliver an appropriate solution.Assists in the business process redesign and documentation as needed for new Billing Design SolutionsTranslates high-level business requirements into functional specifications for the Billing Design organization and manages changes to such specificationsNegotiates agreements and commitments by facilitating communication between business units and Billing Design from initial requirements to final implementationSupports several moderately complex business processesDuke Energy April 2017 July 2017IT Business Analyst/Manual QA Tester Enhanced Customer Solutions (ECS)Project(s)Usage Alerts / Enrolled customers received usage alerts based on their AMI interval data, billing cycle, and personal preferencesConducted various testing scenarios via text, voice, and email communications on various platformsTested the alert preferences in the usage alert management tool and set a budgeted dollar amount, alert threshold levels, alert type, and alert channel on various DE test accountsForecasted the AMI interval data to ensure accurate readings from our off-shore vendor BidgelyGenerated a default alert at the midpoint of the billing cycle to inform them of their current usage to date in kWh and dollarsImplemented an optional threshold alert that is sent when the customers usage reaches their selected threshold level (50%, 75%, 90%, 100%) of their pre-set dollar amount, tested and improved this functionalityPrepaid Advantage / Served as an immediate work group support for groups within Enhanced Customer Solutions for business and system processesDesigned, revised, and implemented assigned processes and system enhancements to meet business needs and works to integrate these processes with other groups' processesAssisted with enhancing and expanding the existing project which includes enhancements to existing PayGo system functionality, upgrading to the latest version of PayGo software, streamlining business processes, expanding the eligible customer base, and automating manual processes that were used for the PayGo pilotInstrumental in developing use cases, test scripts for Product Testing, and UATExperience documenting test defects within HP Quality CenterCuro Health Services, LLC August 2016 Feb 2017Business/Data AnalystGathered system & user requirements from stakeholders & developed, implemented, and tested the Fleet Management ToolResponsible for managing an annual budget of $8.4 milOverseen & Managed the delivery of over 800+ telematics devices for the entire fleetPerform data / statistical analysis to create utilization metrics for fleet vehiclesAssisted with the integration of back-office metrics and data with front-office operations to provide upper management with a complete view of their organizationIdentify trends, develop forecasting and developing monthly metrics & KPIs for fuel, maintenance, registration renewals, accident claims & employee turnoverPerform root cause analyses in which I analyzed situations and trace a line of activities to find a root causeCoordinates testing schedules and identifies/resolves technical problems to maximize fleet and testing efficienciesReviewed and ensured analysis data and programming code to meet regulatory and company standardsCompiles and develops status reports as they relate to quarterly/annual fleet targets and vehicle utilizationManages meetings, agendas, minutes, and correspondenceResponsible for the layout of presentations, reports, and statistical tables for distribution to Executive LeadershipB2R Finance L.P., The Blackstone Group (BX) May 2015 June 2016Cybersecurity Agile Business AnalystProject(s)Hands-on experience in Salesforce.com CRM integration, developing and deploying custom integration solutions.Experience in Salesforce Customization, Workflow Approvals, Data Validation, Sales, Marketing, Customer Service, and Support Administration.Experience customizing standard objects - Accounts, Contacts, Opportunities, Products, Price books, Cases, Leads, Campaigns, Reports, and Dashboards.Captured As-Is (manual process) state of the existing process through VisioProcess credit card transactions via the SLP Investor PortalDeveloped process for SLP portal payments for a background check, credit checks, and appraisals via new vendor CybersourceDeveloped BRD and system design specifications based on company initiativesEnsured issues were quickly identified, tracked, reported on, and resolved promptlyApplied to change management where neededWorked as a liaison between technical teams and the businessManage the development of new or revised applications, systems software, and/or enhancements to existing applications throughout the company and vendor (primarily Encompass)Ensure that any new software integration into company systems meets functional requirements, system compliance, and interface specifications.Required to identify, diagnose and resolve technical issues for the applications in place at B2R Finance and our offsite Vendor (Digital Risk)Collaborate with analysts, designers, and system owners in the testing of new software programs and applications.Developed and install enhancements and upgrades to systems and application software assignedWork with network administrators and software support engineers to assist with deployment and production issuesUtilized open-source data integration tool Talend for data extraction and batch mapping with B2R LOS web servicesCreated data model for the Amazon Redshift database based on the source to target mapping and data extractionsPROFESSIONAL DEVELOPMENToCertified Scrum Master 2022oNorth Carolina Central University, Durham, NCoBiology Major / Business MinoroJIRA/Confluence Training 2015 - 2022oScrum 2015/2022oNERC CIP Certified thru November 2024oJIRA 2018oKanban 2018oRSA Archer 2018References available upon request |
