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Front Desk Customer Service Resume Roche...
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Title Front Desk Customer Service
Target Location US-NY-Rochester
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Rochester, NY Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEGreat Customer Service Skills Energetic and Positive Attitude, I am a people person and enjoy my job. I AM A FOCUSED ENERGETIC HARD WORKING INDIVIDUAL. I HAVE EXCELLENT CUSTOMER SERVICE EXPERIENCE. I AM A QUICK LEARNER AND PAY CLOSE ATTENTION TO DETAIL.***Work ExperienceFront Desk ReceptionistHIGHLAND HOSPITAL - Rochester, NYSeptember 2021 to October 2023Working as Guest Services Specialist and Front Desk Receptionist My role as Guest Services Specialist was to greet visitors and employees Checked employees badges and distributed masks as needed to visitors and employees Directed visitors to surgery and Drs appointments and other departments My job as Front Desk Receptionist was directing visitors to patients patients rooms throughE-Record and making sure patients were scheduled for surgery or medical procedure Answered incoming calls to give callers information. Was laid off my job due to restructuring of my positionEmergency Department AssociateHIGHLAND HOSPITAL - Rochester, NYFebruary 2021 to September 2021Job entailed me processing emergency patients to admissions using E-Record Was responsible registering patients personal information for admissions Also worked with ambulance patients for admissionsReceived incoming calls from inside hospital and outside for various information Lapses in employment due to early retirementPAYROLL CLERKThompson Publishing GroupJanuary 1994- March 2002Working as a payroll clerk inputting and updating employee timesheets.Extensive use of Microsoft word and Excel, researched discrepancies errors and invalid timesheets Ability to work as a team wirth coworkers to make sure timesheets are crossed referenced accurate and correct before timesheets were sent to outside company to be processed.Data Input ClerkMartian Marietta Aerospace-LOCKHEED MARTIAN Orlando FL June 1991 -January 1994Processeed invoices created bill of laden for ordering parts for the Space Shutle job required paying closer attention to detail accurany and able to work in a fast paced enviroment Recieved high level security clearance(YELLOW)professional environment work with high ranking members of the military abe to take direction from others EducationAssociates Degree in Secretarial ScienceJones Business CollegeOrlando, FLJanuary 1987 to June 1989Skills Customer Service (10+ years) Data Entry (10+ years) Microsoft Office (10+ years) (5 years) Time Management (10+ years) Filing (10+ years) Solution Solving (10+ years) Computer literacy Typing Microsoft Excel .. Medication Administration Office experience Payroll English Medical terminology Customer service Payroll Guest services (10+ years) Hospitality Microsoft Windows Server Epic Computer Networking Typing Front desk Clerical experience Medical records Social media management HIPAA Research Computer networking Outpatient Phone etiquette Computer skills Data entry Microsoft Office Communication skills Microsoft Excel English Microsoft Word Medical administrative supportCertifications and LicensesAssociate degree secretarial scienceJune 1989 to PresentIDriver's LicenseOctober 2023 to November 203BARB BREFERRALSETTS PHONE NUMBER AVAILABLE EMAIL AVAILABLE Professional ANDY PEARSON PHONE NUMBER AVAILABLE EMAIL AVAILABLE Professional CONNIE HOUGHTON PHONE NUMBER AVAILABLE EMAIL AVAILABLE Personal

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