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Title Customer Service Administrative Assistant
Target Location US-VA-Hampton
Email Available with paid plan
Phone Available with paid plan
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Hard working, Dependable, Amazing Customer Service SkillsHampton, VA 23666EMAIL AVAILABLEPHONE NUMBER AVAILABLELearning hands on is a professional skill. Always willing to get better at old obstacles as well as learn new ones. Never been afraid to try different opportunities or experience new things. Serviced Leasing Consultant with 3+ years of experience. Influencing customer service skills to maintain and exceed sales quota, meet leasing ratios, and improve resident satisfaction rates. Lead Line operator for a few warehouses with major companies.Organization: managing tasks, schedules and information. Communication: clear written and verbal communication. Time management: prioritizing and meeting deadlines. Willing to relocate to: Newport News, VA - North Carolina Authorized to work in the US for any employerWork ExperienceAdministrative AssistantNippon Express-Newport News, VADecember 2022 to Present Ship and receive product to/from high valued customers. Process invoices monthly Maintain correct and updated inventory Monitor, and answer phone calls and emails Knowledge using AS400, GoCanvas, and DYNAMICS(GP) Software Assists with other accounts throughout the office Some import/export knowledge Transload knowledge GloSystem knowledge Shipping and receiving representative skillsSales/Cashier/Customer ServiceThe Home Depot-Hampton, VAOctober 2022 to Present Run cashier Greet customers Self checkout (assistant) Credit card applications (explain details, assist with application) Customer service Lot associate Loader Tool rentalShipping and Receiving ClerkCatalina Cylinders-Hampton, VAJune 2021 to December 2021 Produce finished goods, plug and unplug cylinders manually insert serial numbers from cylinders into handheld provide barcodes for all cylinders file complete and organize orders inventory count and paperwork Microsoft office (maintain and organize invoices, inventory and data for shipping and receiving, vendors, warehouses and customers) Microsoft excel (prepared and scheduled inventory spreadsheet and PowerPoints) invoices for shipping and receiving (prepare and collect account documents for bill of lading to be shipped or when received) customer service and support email functions (for buyers, sellers, and third party participants) Paint, clean, and count cylinders Package cylinders Prepare and label packaging for shippingLeasing ConsultantSurry Redevelopment and Housing Authority-Surry, VA December 2019 to April 2021 Matched potential residents with available properties based on wants, needs and budget. Handled 30+ incoming calls on multiple phone lines per day for qualifying residents. Secured lease agreements Processed applications in a timely manner, quickly and efficiently, leading to more successful rentals Collected, documented, and deposited rent payments, security deposits and other rental fees Maintain, inspected, and staged model apartment units and market ready vacancies Completed move-in/out paperwork and leasing packages for rentals maintaining occupancy rate of 80% Lead Sales Associate/Key HolderDollar General-Surry, VANovember 2018 to April 2020 Run cash register Open/close store Count register down, count and login deposits and change fund Make bank run Assists with scheduling Organize orders and invoices from vendors and inventory Production Line OperatorWindsor Mill-Dendron, VAMay 2014 to April 2018 Inventory Paint and package finished units Produce tickets for all finished unitsAdministrative Assistant/ReceptionistCaring and Sharing Nursing Facility-Newport News, VA November 2007 to March 2013Answer and transfer multiple phone linesAssists patients and family members with important documents for current and future patients File and organize confidential documentsSchedule and organize vendors, appointments, and walk through for patients Assists members with appointmentsEducationGEDY.H. Thomas Adult Education - Hampton, VAJune 2009 to July 2010Skills Shipping & receiving (10+ years) Order picking (10+ years) Pallet jack (6 years) Materials handling (6 years) Heavy lifting (10+ years) Warehouse distribution (10+ years) Warehouse experience (10+ years) Inventory control (10+ years) Dispatching (Less than 1 year) Stocking (10+ years) Multi-line phone systems (1 year) Customer service (10+ years) Order Picker (10+ years) Packaging (10+ years) RF Scanner (10+ years) Merchandising Manufacturing (10+ years) Machining (10+ years) Property Leasing (4 years) Warehouse Supervisor Experience (10+ years) Office Management (4 years) Microsoft Word (10+ years) Microsoft Office Security Warehouse Management Microsoft Excel, Microsoft Word, Customer Service, Microsoft Office, PowerPoint (3 years) Word processing Communication skills Editing Administrative experience Microsoft Dynamics GP Load & Unload Freight Experience Logistics Customer service Heavy lifting Load & unload Sales Manufacturing Cash handling Front desk Office management Freight Cash register Warehouse management Hotel experience Interviewing Assembly Accounts Payable Accounts Receivable

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