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Click here or scroll down to respond to this candidate Candidate's Name
Candidate's Name 7@gmailcom | (Street Address )-547-0086 | Chicago, IL | US Citizen | https://LINKEDIN LINK AVAILABLE
OBJECTIVE: I am a data analyst with 3 years of experience in analyzing and interpreting large datasets to uncover insights and improve
business performance. Seeking opportunities in business technology, cybersecurity, enterprise software, product management, and data
analyst/technology sales positions. Demonstrated excellence in operations management, instructor/management support, and analytical roles.
EDUCATION
Valparaiso University, College of Business Administration, Valparaiso, IN December 2019 Bachelor of Science in Business Administration,
Business Management (First Generation College Graduate)
Skills/Certifications: Operations Management, Information Technology, Business Informatics, Cybersecurity Specialization, Data Analytics, AI Tools,
ISSA Certified Personal Trainer, ISSA Certified Sports Nutritionist, ISSA Certified Tactical Strength and Conditioning Specialist, Certified CPR/AED
Minors: Spanish
Honors/Scholarships: 2016 Big Shoulder Fund Scholarship Recipient, 2016 Mikva Challenge Summer Fellow, LINK Unlimited Scholarship Recipient
TECHNICAL SKILLS
Business Software Suites: SAS (Statistical Analysis System), MS Excel, Tableau, AI (Chat GPT, Copilot, DALL-E, Premier, Robotics,
TensorFlow, AIXcoder, ContentShake AI)
Enterprise Software: SAS (Statistical Analysis System)
Technical Certifications: Cybersecurity (Incident Assessment/Report, Threat Detection Assessments, Linux Programming, SQL Programming,
Python Programming, SIEM Tools), Data Analytics, Tableau, Power BI, R, AI Tools (Chat GPT, Copilot, DALL-E, Premier, Robotics,
AIXcoder, TensorFlow, ContentShake AI)
PROJECTS
Customer Market Analysis March 2024
Created a dynamic dashboard using Tableau, resulting in 8 visualizations of market trends and the identification of previously unnoticed
customer markets.
Analyzed 8,000 transactional rows using Python to identify 3 distinct customer categories and the formulation of 2 different market strategies.
Created 5 KPIs to identify market opportunities and actionable insights including which customer markets to target based on customer activity.
Automated Employee Reporting System December 2023
Analyzed employee performance metrics using SQL queries to increase employee productivity and identify high-performing departments.
Automated a reporting system using SQL and Excel VBA to streamline data extraction and analysis, improving the reporting time by 20%.
Cleansed and preprocessed 10,000 rows using Pandas in Python to prepare data for analysis and gain insights on employee performance,
resulting in a 25% reduction in data processing time.
Sales Performance Analysis October 2023
Analyzed sales performance of 20,000 employees using Excel to identify trends and patterns, enabling a 20% faster understanding of sales
performance.
Summarized total sales with 3 charts by using the dimensions region, product category, and time, allowing the user to dynamically identify key
metrics impacting sales.
Interpreted trends in 2 complex data sets by finding correlations between them and visualizing the results using SQL and Tableau.
EXPERIENCE
Equinox Fitness and Wellness Club, Chicago Illinois, USA February 2024- Present
Maintenance Associate
My monitoring and assessing for the past 6 months helped the facility receive a 95% satisfaction score from members and guests.
Maintained monthly cleaning records and sales reports in Excel to track trends of financial analysis, resulting in a 20% reduction in time spent on
data retrieval.
Repairing: Fixing Lighting, Electrical Systems, roofs, windows, floors, and doors.
Maintaining fully stocked rooms for 600+ members.
Google Cybersecurity & Data Analytics
Completed 300+ hours of Cybersecurity and Data Analytics training through Google Professional Career Certificates.
Mastery of Incident Assessment/Report, Threat Detection Assessments, Linux Programming, SQL Programming, Python Programming, SIEM
Tools.
Edelweiss Lodge and Resort, Garmisch-Partenkirchen, Germany Sept 2022- January 2024
Housekeeper/Houseman Runner
Responsible for cleaning and reporting any safety hazards to the homeowner or manager in charge.
Reduced supply costs by 15% and improved restocking efficiency by 20% through data-driven inventory management strategies.
Increased customer satisfaction by 25% by analyzing guest feedback data and implementing targeted improvements.
Decreased overtime expenses by 10% by tracking room occupancy rates and optimizing staffing levels using database analysis.
Analyzed 1,000 rows of sales data in SQL leading to an increased processing time of 10%.
Education First (EF) High School Exchange Year, Thornwood, NY July 2018 Aug. 2018 Group Leader
Group Leaders are responsible for delivering a fun and varied program of activities and excursions to a group of international students, using
EF s resources and your own creative ideas.
Worked with groups on a day to day basis, and be responsible for their safety and welfare, whilst ensuring they have the experience of a
lifetime during their language trip abroad.
Every 3 days, 300 international students arrive.
#1 International Foreign Exchange Student Program in the world.
Global Presence in 120 countries.
Official Education Services Sponsor of the PyeongChang 2018 Winter Olympics
Valparaiso University Sports & Athletics Fitness Center, Valparaiso, IN Sept 2017 Dec 2019 Building & Operations Manager
Promoted to supervisory position to manage and oversee building operations of University Center, supporting over 2,000 students daily in the
process. Oversaw the management of 47 support staff to maintain daily facility operations.
Developed and maintained a comprehensive database of building maintenance records, enabling proactive identification of recurring
issues and reducing downtime by 12%.
Analyzed tenant feedback data to identify areas for improvement in building amenities by using SQL, leading to a 25% increase in
tenant satisfaction scores within the first year.
Utilized statistical analysis techniques to identify patterns and trends in utility usage data, resulting in a 10% reduction in water
consumption and a savings of $5,000 annually.
Created dashboards and visualizations to effectively communicate building performance metrics to director and donators, leading to
more informed decision-making and improved operational efficiency.
Leveraged data visualization tools and techniques to present complex building performance data to donators, facilitating their
understanding and engagement in improvement initiatives.
Gary Comer Youth Center- Chicago Illinois, June 2015-Dec 2016
Informational Technology (IT) Assistant/Teacher
Helps maintain and operate a company's computer networks and communication systems.
Install, configure, and maintain hardware and software applications.
Diagnose and respond to technical issues with hardware and software, leading to a 9% increase in the infrastructure.
Used Excel functions to assess and evaluate student progress, reducing the turnaround time from 3 days to 1 day.
Created metrics for a monthly automated report to communicate student performance to parents, leading to a 15% increase in parental
engagement.
Analyzed trends of 30 student grades by subject and automated weekly student reports resulting in a savings of 5 hours a week.
City of Chicago - Community Violence Prevention Program (CVPP), Chicago, IL [June 2015 September 2016]
Business Administrative Internship
Planned and executed several summer events for over 700+ teens resulting in a successful festival, which included 5,000 participants during
the event at Gary Comer Youth Center.
Utilized advanced Excel functions and pivot tables to analyze sales data, resulting in the identification of key trends and opportunities for
revenue growth, leading to a 15% increase in sales within six months.
Developed and maintained SQL queries to extract and manipulate large datasets, enabling efficient data analysis and reporting for various
business stakeholders.
Conducted data mining and statistical analysis on customer data to identify customer segmentation patterns, enabling targeted marketing
campaigns and resulting in a 10% increase in customer retention rates.
100 new members joined every summer.
students benefited from what they want out of the youth organization.
Responsible for stewardship and compliance of the $21,700 donation & grant budget.
Spa Receptionist March 2022-September 2022
Fitness Formula Club Chicago, Illinois
Implemented a data tracking system using Excel to record and analyze customer preferences, resulting in improved customer satisfaction scores
by 20% within three months.
Utilized data analysis techniques to identify peak hours and optimize staff scheduling, resulting in a 15% reduction in labor costs while
maintaining excellent customer service levels.
Developed and maintained a database of customer feedback using SQL, allowing for in-depth analysis of customer preferences and trends,
leading to the implementation of targeted marketing campaigns and a 23% increase in customer retention rates.
Personal Trainer
LA Fitness Chicago, Illinois June 2020 - June 2021
Developed and implemented data-driven training programs that resulted in a 20% increase in client performance and overall satisfaction.
Utilized statistical analysis and data visualization techniques to identify trends and patterns in client behavior, leading to a 15% improvement in
goal achievement rates.
Conducted comprehensive data analysis on client progress and performance, resulting in a 18% increase in client strength, endurance, and overall
fitness levels.
Implemented data collection systems to track client progress and measure the effectiveness of training programs, resulting in a 56% improvement
in client retention rates.
Summer Camp Counselor & Fitness Instructor
Culver Academies Summer School & Camp Culver, Indiana June 2017 - June 2021
Instructors at Culver Summer Schools & Camps provide instruction to camp participants for the indicated activity or subject. The staff member teaches
the associated knowledge and skills and assists campers in achieving activity or lesson goals.
A counselor is responsible for the safety and well-being of a group of campers/students. Culver will consider a prospective counselor's age,
education and experience to determine the right camp and seniority for the many different counselor staff positions available.
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