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Click here or scroll down to respond to this candidateCandidate's Name , PRCStreet Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLESUMMARYProfessionally, Im an established, collaborative, and adaptable industry professional with a proven record of successful account administration, business development, and project management. I have 14+ years of hiring and training experience while managing ~30 person teams, directing complex full-service projects, and contributing to consistent 85% revenue growth and 90% profit increases. Im a consultative problem-solver and cross-functional team player who has succeeded as a liaison between internal colleagues in various departments, clients, partners, and stakeholders.Personally, I am a curious person who is fascinated by almost everything. I am an avid reader and musician, regularly a guitar player who is now also exploring the synthesizer. (This has been a rewarding challenge!) I love to travel and have crossed the United States, Western Europe, Eastern Europe, and the Middle East. I spend free time cooking, volunteering, browsing Philadelphias many museums and libraries, and building electronics. Additionally, Im in the process of taking language lessons and classes in computer science/data analytics (with a focus on Python.)EMPLOYMENTKANTAR/LIGHTSPEED Warrington, PAMarch 2022-August 2023Senior Project ManagerResponsibilities included leading end-to-end B2B/B2C/Healthcare Market Research projects as the liaison between Sales, Clients, Partners, Programming Teams, and 30 Project Associates. In this role, I transitioned exploratory research into actionable data that provide growth insights for product/creative development and brand tracking.DYNATA USA Warrington, PAJune 2021-March 2022Senior Project ManagerResponsibilities included client-facing project management, implementation of adaptive Sampling methodology, invoicing, and training teams on how to most efficiently use the platform used to reach respondents. I managed 15 Associates and led Healthcare/Consultancy clients to innovation solutions and analysis with a focus on industry growth.M3 USA Fort Washington, PAMarch 2013- March 2021Senior Project Manager (March 2013 to October 2015); Account Manager, Sales (October 2015 to March 2021)Account Manager responsibilities included sales and business development to new, established, and dormant customer bases (achieving a yearly revenue of $5mm.) Most impactfully, I succeeded in bringing on a new client, Biogen, which resulted in a $2mm/year MSA. Among all clients, I met regularly with stakeholders (Director-, Senior VP-, and C-level) to celebrate successes, explore needs, and present on opportunities, fostering new relationships while strengthening existing ones.Senior Project Manager responsibilities included leading projects from initial kickoff through closing/data delivery and billing. I provided daily updates on metrics and scheduled/hosted weekly check-in calls, oversaw the overall project budget, and served as a client-facing resource on regulatory compliance. (I also trained internal teams and clients on GDPR, the EPHMRA Code of Conduct, Reporting/Recruiting Policies and Regulations, and ISO certification.) Externally, I worked with global teams to set up complex healthcare research projects for success. Further, I was a member of a Solutions team, working to develop plans for challenging projects. In addition to training new hires, I leveraged panel/partner sample and employed custom recruitment methodologies when our teams encountered roadblocks in project execution. I evaluated feasibility and advised on survey design while managing a team of 15 Project Coordinators.Primary Clients included Biogen, Pfizer, AstraZeneca, Sanofi, Novartis, and Gilead. Epocrates Ewing, NJMay 2012-March 2013Project ManagerResponsibilities included managing up to 40 simultaneous healthcare market research surveys, both quantitative and qualitative, domestic and international. I served as the primary contact for clients which included financial investment firms, pharmaceutical companies, consulting firms, advertising agencies, and market research firms. In this role, I assisted in survey development, expanded innovative recruitment strategies, managed project fielding, and analyzed research data. Primary clients included Janssen, Ipsos, J&J, and Merck. Focus Forward Fort Washington, PASeptember 2010- May 2012Recruiter (September 2010 to November 2010); Project Manager (November 2010 to May 2012) Responsibilities included project planning/setup (preparing pre-screening materials, identifying potential respondents through database pulls, and establishing quotas,) recruiting management (allocating workload, supervising a team of 25 recruiters, monitoring quotas, and overseeing the confirmation process,) billing/incentive payment preparation, and serving as primary client liaison. (Experience in qual. and quant. methodologies for healthcare, B2B, and consumer research.) US Census Bureau Horsham, PAApril 2010-September 2010Team LeaderResponsibilities included training and meeting daily with a team of 30 enumerators for the US Census Bureau. I succeeded in leading a thorough training class, and was then tasked with ensuring the successful completion of the non-response data collection process. In addition to ensuring that all team-members were meeting our targets, I also, as needed, performed Census data collection, alongside my team, as a mentor. EDUCATIONVanderbilt University Law School, Nashville, TNJ.D., May 2008St. Josephs University, Philadelphia, PABachelor of Arts, May 2005 |
