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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL OVERVIEWCCNA/CYBEROPS/JNCIA-Junos CERTIFIED, CCNP/JNCIS-ENT CERTS in process with professional IT experience excelling in fast-paced environments. Strong interpersonal and customer-centric approach. Meets deadlines with excellent results. Trilingual: English, Spanish, and French.TECHNICAL SKILLSConfigure and troubleshoot Cisco Routers, switches, ASA, and firewalls.Knowledge of technologies and protocols such as OSPF, EIGRP, BGP, VLAN, STP, MPLS, VPNInvestigating/analyzing PCAP files, and detecting computers infected with malware.Junos OS/Palo Alto configuration basics, routing fundamentals, policy, firewall filters, and monitoringExploit and fix network vulnerabilityKnowledge of Python and LinuxImplement network security using the Access Control ListConfiguring Network Address TranslationScanning and Monitoring network trafficActive directory users and computer account creation and managementWindows Server 2019 Administration and management, Hyper VAnalyze network malicious traffic.EDUCATIONInformation Technology AS: Bunker Hill Community College, Boston, MA 2023Network Technology and Administration, Bunker Hill Community College, Boston, MA 2019Bachelors in science, Institute University Quisqueya-America, Port-au-Prince, Haiti 2009PROFESSIONAL EXPERIENCENetwork Technician, UMass/TEKsystems, Boston, MA June 2023-presentInstalling and configuring the organizations network infrastructure, hardware components, cabling, and network softwarePerforms daily engineering and operations tasks on Cisco Identity Service Engine and Access Control to include installation, upgrades, configuration, and troubleshooting.Resolving computer peripherals issues (monitors, printers, scanners)Working with the Engineers hands in hand to ensure security compliance, perform problem analysis and documentation.Perform hands-on work to install, configure, maintain, and troubleshoot the network hardware, software, and other components required for connectivity.Installing Servers, routers, switches, and gateway (Configuration, Documentation)Candidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLEStaging Coordinator, UMass/TEKsystems, Boston, MA May 2022-June 2023Configure, Stage, and Deploy Cisco Phones (Model: 8811, 8851, 8832 )Program installation and configuration according to the needs of the locationUpgrading device firmware to the latest revision with all necessary patchesPerforming security patching (Windows update, answering phone calls)Managing Service Now tickets queue and ensuring they are resolved and closed.IT Professional, Full Tech Consultants (Contract /Part Time Staples), Boston, MA Jan-April2022Implemented Staples network in the Greater Boston area.Installed and uninstalled routers, firewall, and UPSManaged Cat-5 and Cat-6 cables related to networking.Reset firewall to factory setting.IT Coordinator, Education First Dec 2019 - March 2021Troubleshoot, diagnose, and repair hardware/software issues, and install updates or applications.Maintain, resolve, and supervise the use of LAN, WAN, and Wireless connections.Assess PCs/Laptops, hardware, and software of the network, servers, and other devices to identify potential issues.PC Help Desk Analyst, Cambridge College (contract), Cambridge, MA Oct-Dec 2019Installed and uninstalled hardware and software, HDD, Power button cardRemoved and replaced WIFI card, LCD, keyboard, and trackpad.Supported end users with printers, scanners, migration, and deployment.Restored camera and sound cards and checked device connectivity.Installed printers and reimage computers for students.Troubleshoot internet connectivity and network devices from the PC to the network.PC Help Desk Analyst, Arcane Multiple Services Jan 2014 - June 2016Diagnose and resolve software and Hardware incidents, including Operating SystemsRebuild computers by reformatting, and installing software, drivers, and peripherals |
