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| | Click here or scroll down to respond to this candidateCandidate's Name , CT 06053 PHONE NUMBER AVAILABLE EMAIL AVAILABLE.SANDRA CORTESSKILLSGreat communication and interpersonal skillsComputer Literacy: Microsoft Office, Microsoft Project and Microsoft Dynamics 365 Business Central, Oracle, SAP (P40, P90 and P10), Business Objects, Access, and PrimaveraManage deadlines appropriatelyStrong analytical and organizational skillsFast learner and team orientedAbility to work with minimal supervision and under pressureBilingual: English and SpanishEDUCATIONCentral Connecticut State University, Candidate's Name , CTMaster Degree in Construction Management, December/2022University of Puerto Rico, Mayagez, P.R.Bachelor Degree in Plastic Arts, with a minor in French Language, May/2002Universit du Sorbonne, Paris, FranceCertificat de Course de Civilization Franaise de la Sorbonne, Juillet /1999PROFESSIONAL SUMMARYSuccessful and quick-learning supply chain professional, with experience of more than 9 years in the aerospace industry. Vast knowledge in ERP/MRP software like SAP P10, P01, P40 and P90, inventory management, and analytics. Highly effective at leading teams. Extremely competent in ensuring on-time delivery of goods and services.WORK EXPERIENCECyient April 2023- PresentEast Hartford, CTSenior Delivery Performance Data AnalystWorking two projects related with Duty Drawback Program that is a refund of duties, fees and taxes paid on certain categories of goods imported into the US that are then exported from the USGathering information to submit duty fee claims to customs for specifics international suppliersGenerate reports for the end customer with the required custom documentationWorking with SAP P10 and P1, EXPO and DSV to obtain material documentation data to fulfill customs requirementsCreated a standard work to show traceability of specific parts with serial numbers in SAP software between two sister companies, using around 92 T-Codes, 50% customized and standard T-codesBirdon Group August 2022 April 2023Portland, CTDemand and Production Planner for MLB ProgramPerform planning and production tasks, anticipate program needs, and expedite material and toolrequirements for production, manufacturing, and assembly operations.Responsible for the coordination of production material flow from warehouse to the productionfloor in a timely manner and in support of the production schedule. Works closely with Procurement and Warehouse to ensure materials are ordered and delivered in a manner that supports the production schedule.Responsible for developing, coordinating and communicating the daily production schedule including the creation and release of work orders.Schedule production factoring in work orders, maintenance, inventory availability and capacity planning.Strong interaction with assembly, purchasing, warehouse, quality engineering, and customer support.Measure performance of all critical factors to ensure compliance to plans to include publishing of KPIs.Participate in resolving issues when products are behind schedule or at risk of being behind schedule.Owns production orders from start to finish, recording time and output and troubleshooting any discrepancies immediately with a common goal of correcting the problems. Accurate and timely completion of production orders.Maintain the ERP system integrity to drive material and production schedules and execute processes per requirements. Interface with manufacturing, engineering, quality, purchasing and management to provide timely status of work products and / or problem identification and resolution. Maintain ERP system parameters including material master data and performance criteria.Other duties as assigned by supervisorPratt and Whitney March 2017- August 2022East Hartford, CTSr. Material Analyst/Purchase and Shop/Raw Material PlannerProvide analytical and project management skills to lead and implement Supply Chain Continuous Improvement projects for the Supply Planning Department from Pratt and WhitneyConduct high quality analysis of supply chain operations and problems to identify continuous improvement initiatives. This includes analyzing the relationships between demand variability, service aspirations, inventory investment, supply operating fundamentals (lead time, lot size, etc.), and current business policies using SAP as the ERP systemProvide detailed analysis of complex processes to identify solutions to problems while implementing improvements in and across the supply chain. Proposes solutions based on objective analysis and developing DIVE/DAISE with my colleagues from Pratt and WhitneySuccessful implementation of solutions and change projects as measured by improvements in customer service, inventory, demand variability or cost by reducing waste and different ACE/CORE tools for the continuous process improvementsPresents regular project updates to Supply Chain leadership during the quarterly business reviews. Clearly and simply communicates complex findings to project stakeholdersDevelop strong troubleshooting toolset. In this case the QCPC tools to measure the highest turn-backs in the planning department and tackle them by working on different process improvements projects with the needed collaboration depending on the casePlanning and control of master scheduling processes and activities for assigned programsDevelop feasible master production schedule proposals that support customer requirements and align with production capabilities, while considering schedule stability and inventory impactExecute approved schedule changes on time into SAP utilizing standard work processes and sales order structure that drives demand for correct configuration.Prepare schedule summaries and perform other analytical activities in support of Sales Inventory & Operations Planning, MPS Review BoardParticipate on Planning & Scheduling teams to support new business and process improvements.Daily interaction with individuals and groups outside of the EC&MPS organizationCDI Corporation Sept 2016 March 2017Windsor Locks, CTDelivery Assurance Lead APU Program for PWCAct as the main Operations interface to Key CustomersResponsible for problem solving critical issues, implementing change, Standardization, process controls in an effort to ensure all UTAS performance targets are met; for all key customersInteract daily with external customers, internal manufacturing locations, supply chain and program managers in order to drive the organization to meet 100% on time to customer delivery requirementsManage Key Customer Scorecards for evaluation and communication of strategic objectivesPrepare status updates on all critical issues impacting plant site deliveries Delivered to UTAS Sr. LeadershipCreate and distribute weekly performance reports to external Key Customers.Customer and internal cross-functional relationship management is very important in this roleHenkel Corporation Nov. 2014 Sept 2016Rocky Hill, CTCustomer Service Representative/ USA (Northwest & Northcentral regions, Alaska,Hawaii)Attracts potential customers by answering product and service questions; suggesting information about other products and servicesOpens and maintain customer accounts by recording account informationResolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolutionMaintains financial accounts by processing customer adjustmentsRecommends potential products or services to management by collecting customer information and analyzing customer needsPrepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as neededPratt & Whitney Jan. 2014 - Nov. 2014Universal Staffing Services (contractor/Temporary)East Hartford, CTContract Data ManagerSupport and develop data management process, including write, implement, manage data management plans - project coordinationMonitor, coordinate, track and enter information into a database to reach and exceed the customer expectations in terms of the deliveriesProduce regular status reports or metrics from the task and help develop improvements to the CDM processProposal creation to include: Development of Basis of Estimates and Planning TemplatesPratt & Whitney joint venture: Infotech Sept 2011 Nov 2013Isabela, Puerto RicoHot Items Expediter & Global Aftermarket Supply Chain CoordinatorGenerated expediting reports to buyers and participate in meetings for discussionsWorked with the procurement (buyers) team, SCM Management and suppliers to ensure SCM delivery requirements of products are metIdentified and communicated supplier performance gaps due past due promise dates and responsiveI was managing the data of purchase ordersProduced and distributed global reports. This also included schedule and taking notes in different meetings and in which I worked as the hostManaged cost reduction and process improvement activitiesManaged relationships with vendors and sub tierCERTIFICATIONSSAP Consultant, Coursera/ July 2024ACE (Achieving Customer Excellence) Associate, Pratt and Whitney/ August 2017PW1100G-JM (A320NEO) General Familiarization-ATA Level I, Pratt and Whitney/June 2017AWARDS AND BADGESSeveral Eagle Awards for outstanding job as a Production Planner at Pratt and Whitney from March 2017 to August 2022PROFESSIONAL MEMBERSHIPSAdult Book Club Member, Candidate's Name Public LibraryPUBLICATIONS &CONFERENCESLa transculturacin como proceso deshumanizante en Jacobo el mutante de Mario Bellatin, La variable Bellatin (eds. Lourdes Dvila and Julio Ortega, Editorial de la Universidad Veracruzana), 2012Speaker, Brown University Transatlantic ProjectDepartment of Hispanic Studies IV International Conference, April 9-12, 2008 |