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| | Click here or scroll down to respond to this candidate2191 Bolton St Bronx, NY 10462 Apt. 5APHONE NUMBER AVAILABLEEMAIL AVAILABLECandidate's Name
SKILLS7+ Years of Customer Service Experience, Management/Leadership, Point of Sales System, Food Safety, Efficient Problem Solver, Dependable, Multitasker, Effective Communicator, Attention to Detail, Timely, Adaptable.EXPERIENCEZero catering - Crew member03/14/2024- 04/23/2024 Prep the service table for lunch. Receive, weigh and dictate the weight and quantity of food brought in by vendors. Royal fusion -Server/ bartender 01/14/2024 - 02/4/2024 Great guest at the door. Take orders prepare alcoholic beverages serve food to the table. Ruths Chris Steakhouse, Aventura
ServerMay 2022- December 2024 Taking Orders: Accurately taking food and beverage orders from guests, ensuring any special requests or dietary needs are noted. Serving Food and Beverages: Delivering food and drinks to the table in a timely and professional manner. Knowledge of Menu: Having extensive knowledge of the menu items, including ingredients, preparation methods, and pairings, to answer any guest questions. Adhering to Policies: Following the restaurant's policies and procedures, including health and safety regulations. Processing Payments: Handling payment transactions accurately and efficiently. Ruths Chris Steakhouse, Aventura Food RunnerMarch 2022 - May 2022 Assist wait staff with running the food according to seat numbers in a timely fashion Respond appropriately to guest requests and communicate guest requests to the server immediately. Extend courteous departures when guests leave, by thanking them and inviting them to please come back. Ensure extraordinary guest service standards are maintained at all times. The Gramercy Miami, Coral Gables ServerMarch 2021 - March 2022 Answer questions about the menu while providing food and drink suggestions. Transmit orders to the bar and kitchen by recording guests choices, dietary needs, and special requests via P.O.S System. Up-sell menu items when appropriate Provide excellent customer service by anticipating guests' needs before they ask and maintaining an enthusiastic attitude. Deliver an accurate bill promptly and at the right time. Kforce, Remote Customer Service RepresentativeMarch 2020 - March 2021 Handled more than 75 calls daily providing exceptional listening skills to determine the nature of their call to clearly and precisely professionally address their inquiries. Comply with keeping the claimant's personal information confidential and assisting them via email or chat.Swan, Miami Server Assistant/Bar BackFebruary 2019 - March 2020 Maintained HACCP sanitation standards. Refilled drinks and food items. Cleared and set tables. Ensured the bars were fully stockedWhole Foods Customer Service SupervisorAugust 2017 - February 2019 Managed a staff of 48 team members. Resolved customer complaints, and provided relevant information. I counted the money in cash drawers routinely to ensure that the amounts were correct. United States Army Sergeant(E5)January 2012 - May 2017 Effectively managed a unit of 30 soldiers, coordinated schedules, and enforced policies by negotiating conflicts fairly but firmly. Ensured units were up to standard by conducting semiannual and monthly audits. Ensured training and development of soldiers and future E5s by conducting classes and giving progress reports.EDUCATIONGrace H Dodge Technical High School, New York High School DiplomaSeptember 2008 - June 2011 |