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Customer Service Rep Resume Beachwood, O...
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Title CUSTOMER SERVICE REP
Target Location US-OH-Beachwood
Email Available with paid plan
Phone Available with paid plan
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 Candidate's Name
Permanent Address:  Street Address
Email:  EMAIL AVAILABLECell:  PHONE NUMBER AVAILABLE
Work Experience:
Kroger(Retail): Bowling Green, Ohio 2023-2024	Deli      Prepared and served deli products according to the customer s preferences and quality standards.
      Maintained a clean and sanitized work area to meet healthy and safety regulations.
      Assisted customers with inquires and also provided recommendations on certain deli items.

Amazon Fulfillment Center:  North Randall, Ohio 2020-2023, 2024	Picker      Took items from tote and arrange them correctly.	Door Docks      Went to different docks and stacked packages efficiently.
      Collaborated with team members to achieve daily production goals and maintain workflow.
	Water Spider
      Utilized various warehouse equipment and software systems to fulfill customers orders.
Stower      Assembled items in correct tote at a fast rate.
Chick-fil-A:  Warrensville Heights, Ohio 2017-2019	Cashier
      Provided excellent customer service while maintaining a clean and organized dining area.
	Drive through      Operated cash registers and handled cash transactions accurately and efficiently.
	Dining Room      Clean tables, bathrooms, mopped floors and collaborated with team members to ensure smooth restaurant operations during peak hours.
Internship Experience: Falcon Radio, Bowling Green, Ohio 2024Radio Intern and Show host
      Interned at Falcon Radio, gaining valuable experience in radio production and broadcasting.
      Hosted and produced my show that featured music, sports interviews, and also commentary.
      Developed skills in live production, including video editing and camera operating.
Leadership Experience:
Phi Beta Sigma Fraternity Incorporated, 2020-2024      President/ Vice President/ Education Chair/ Secretary      Led and organized various community service initiatives, contributing to the fraternity s mission.
      Successfully managed chapter operations and facilitated meetings as President and Vice President.
      As the Education chair, I coordinated educational programs such as study tables, which provide help with homework and information on being a good college student.      Handled administrative duties and maintained chapter  records as secretary.
Skills:
      Customer service
      Leadership      Team collaborations      Communication skills
      Radio Broadcasting
      Live production
      Video Editing
      Camera Operating
      Great listener and learner
Achievements      Phi Beta Sigma Chapter of the year 4 years in a row including one under my leadership as President and Vice President.
       Recognized for best grades in all of NPHC two years in a row under my leadership as Education chair.
      Recognized for outstanding leadership and dedication within Phi Beta Sigma Fraternity Incorporated
      Made Deans List
Education:Bowling Green State University:  Bowling Green, Ohio 2019-2023
      I am an Alumni at Bowling Green State University.      College of Arts and Sciences: Bachelor of Arts in Media Production & Studies Specialization in Media Studies.
      Media Production Major
      Music industry Minor      Graduated: December 9, 2023      Completed Google Ads Display Certificate      Completed HubSpot Academy Certificate in Social Media Marketing
      Completed SEMrush Toolkit Exam Certificate in Digital MarketingReferences:      James Hammons PHONE NUMBER AVAILABLE      Joseph Copeland PHONE NUMBER AVAILABLE

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