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Click here or scroll down to respond to this candidateCandidate's Name
Lansing, MI Street Address EMAIL AVAILABLE* EMAIL AVAILABLE PHONE NUMBER AVAILABLE -PHONE NUMBER AVAILABLEEDUCATIONCoahoma Community College Clarksdale, MSAssociate of Arts in Office Technology May Street Address
Associate of Arts in Business AdministrationAssociate of Arts in Business AdministrationMississippi Delta Community College Moorhead, MSAssociate of Arts in Office Technology May 2008WORK EXPERIENCECreative Financial Staffing, Lansing, MICustomer Service Representative May 2024-July 2024Conducting inbound and outbound calls with customers and internal employeesProvide product/service information, and answer questions and reportsResolve any emerging problems that our customer accounts might face accurately and efficiently.Working on and creating over the daily enrollment reports and created period tables.Supporting side administrative duties as per the need.Aston Carter- Copart Lansing, MIOffice Clerk, December 2023- March 2024General Office DutiesTook payments of the client Information and help them with different information as neededDuties include the reception and processing of payments from customers through various methods.Responsibilities involve maintaining up-to-date records of vehicle information and notes within the company's database system.Tasks include the receipt and processing of vehicle titles in accordance with established procedures.Additional responsibilities encompass various administrative tasks typical of an officeMississippi Department of Corrections Parchman, MSCase Manager June 2012- November 2021Consulted and managed a case of 240 pre-release clients.Executed annual reports on clients current objective reclassification (Adult Basic Educational, Therapeutic Long-Term Alcohol and Drug programs, Pre-Release Program-Life-skills class, Vocational program, etc.)Facilitated one on one counseling sessions where clients cases are assessed to place into court ordered programs, housing, community work program, etc.Responded to requests for information from outside individuals or agencies.Evaluated client behavior file information with other staff members, treatment providers, peer mentors, or other agencies.Coordinated placement referrals for clients to a housing program including case staffing.Implemented case staffing processes into community job placement including Sunflower County Road Crew, Joint County State Work Program, Jail-support.Coordinated transitional housing for clients released into community who need additional planning.Logged referrals and coordinate clients for health care prior to release from custody.Jackson Hewitt Tax Services Greenville, MSTax Preparer January 2010- April 2013Utilized all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum.Computed taxes owed or overpaid, using adding machines or personal computers, and complete entries on forms, following tax form instructions and tax tables.Interview clients to obtain additional information on taxable income and deductible expenses and allowances.Distributed 100+ check annually to customers in a timely mannerBrinton US Axminister Greenville, MSLab Clerk May 2002- December 2004Compute, record, and proofread data and other information, such as records or reports.Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.SkillsMicrosoft Word, Excel, PowerPoints, and OutlookDatabase AdministratorTime ManagementSome Accounting |
