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Candidate's Name
Springfield, MA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEResponsible and dedicated office professional with exceptional interpersonal and communication skills. Highly organized and detail oriented; efficiently manages time and projects with close attention to deadlines. Effective in stressful situation and able to successfully work with diverse populations. Willing to relocate to: Enfield, CT - Windsor Locks, CT - East Windsor, CT Authorized to work in the US for any employerWork ExperienceAdministrative AssistantMassachusetts Fire Technology - West Springfield, VA July 2021 to PresentData Entry, accounting, filing and bookkeepingClient Service Specialist/Medical RecordsCiox - Holyoke, MA2019 to Present* Sort and scan mail into PDF system* Validate request and authorizations* Copy and scan medical records to appropriate locations* Perform quality check on all work to ensure accuracy Senior On-Site Service SpecialistRicoh - Hartford, CT2017 to 2019* Order toner for printers* Set up service for damaged machines* Make follow-up calls to insure repairs* Clear out repaired ticketsCustomer Service RepresentativeLiberty Mutual - Springfield, MA2015 to 2016* Process customers bills and payments* Updating lien holders and mortgage companies* Verifying coverage on home and auto policiesCustomer Service RepresentativeSpringfield - Springfield, MA2014 to 2015* Signed customers up for Returns Membership* Secured reservations for customer in call center reservation database* Worked with company point system to upgrade customers reservation* Maintained customer database for e-mail notifications and promotions EducationHigh school diplomaCentral High School - Springfield, MASkills Typing 45 MPW MS Office Extensive customer service experience Professional communication skills, both verbal and written Strong phone and organizational skills Ability to multi task with time management PBX Switchboard Operator Familiarize with varies office equipment Administrative Experience Clerical Experience Medical Office Experience Microsoft Outlook Medical Records Insurance Verification Medical Terminology Medical Scheduling Medical receptionist Bookkeeping Computer skills Microsoft Excel Data entry