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Patient Care Front Desk Resume Ocoee, FL
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Title Patient Care Front Desk
Target Location US-FL-Ocoee
Email Available with paid plan
Phone Available with paid plan
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32818  EMAIL AVAILABLE  PHONE NUMBER AVAILABLECandidate's Name
Certified Phlebotomist and Certified Home Health Aide PROFESSIONAL SUMMARYCertified Phlebotomist and Certified Home Health Aide with 5 years of experience in administration and 6 months patient care. Demonstrates proficiency in venipuncture, vital sign monitoring, and empathetic patient care, while excelling in leadership and teamwork. Fluent in multiple languages, including Haitian Creole and French, with basic knowledge of Spanish and English, aiming to leverage these skills to enhance patient outcomes and community health initiatives.EMPLOYMENT HISTORYFRONT DESK RECEPTIONIST (INTERNSHIP)Elite Pain & Rehabilitation Center- Chiropractor Office Mar 2024 - Apr 2024Orlando, FL Greeted and assisted patients Scheduled appointments Maintained patient records using ChiroFusion Medical SoftwareEnhanced patient satisfaction by efficiently managing front desk operations and addressing patient inquiries. Enhanced patient satisfaction by efficiently managing front desk operations and addressing patient inquiries, improving overall office workflow. Utilized ChiroFusion Medical Software to maintain accurate patient records, ensuring data integrity and supporting effective patient care.SECRETARY Oct 2018 - Sep 2023National Solid Residue Management Service, Haiti (SNGRS) Port-au-Prince, Haiti Managed office operations, including scheduling, correspondence, and record-keeping CAREGIVERSevita MentorApr 2024 - PresentOrlando, FL Assist individuals with personal hygiene and provide support to those with behavioral challenges Assisting clients with daily personal tasks, including bathing and dressing Completing housekeeping tasks such as vacuuming, washing dishes and tidying Helping plan client appointments and organize a schedule Organizing with transportation arrangements to appointments Shopping for groceries and preparing meals that meet specific client dietary needs Encouraging client engagement in social networks and communities PHLEBOTOMISTTidal HealthNov 2023 - Mar 2024Seaford, DE Collected and processed over 150 specimens with strict adherence to safety protocols Educated patients on the phlebotomy process, providing comfort and reassurance Drawing blood: Using needles and other equipment to safely collect blood from patients or donors  Preparing samples: Labeling samples and processing them for testing or storage Explaining the procedure: Helping patients feel at ease by explaining what they're doing Verifying identity: Using ID, medical records, or other means to confirm a patient's identity Entering data: Recording sample information into a database Maintaining quality: Following department procedures and testing schedules, and recording results in a quality-control log Resolving issues: Contacting physicians, pathologists, or other resources to resolve unusual test orders Maintaining a safe environment: Following standards and procedures to maintain a safe and healthy work environment.EDUCATIONHIGH SCHOOL DIPLOMACollege La RenaissanceDIPLOMA IN ADMINISTRATIVE SCIENCESGonaives Faculty of Law and EconomicsCPR AND PHLEBOTOMY CERTIFICATIONCora Career Institute2004 - 2011Port-au-Prince, Haiti2019 - 2019HaitiJanuary 2024Laurel, DEHOME HEALTH AIDE CERTIFICATEMana Academy of NursingMar 2024 - Mar 2024Orlando, FLSKILLSVenipuncture (Experienced), Capillary puncture (Experienced), Patient care (Experienced), Vital sign monitoring (Experienced), Medication administration (Experienced), Microsoft Office(Experienced), ChiroFusion Medical Software (Experienced), Empathy (Expert), Communication(Experienced), Teamwork (Experienced), Leadership (Experienced), Decision making(Experienced), Clinical thinking (Experienced), Customer Service (Experienced), LANGUAGESHaitian Creole (Native), French (Native), Spanish (Novice), English (Proficient). ADDITIONAL INFORMATIONCERTIFICATION Certified Phlebotomist Certified Home Health Aide, Mana Academy Of Nursing CPR APD - Direct Care Core Competencies Health Insurance Portability and Accountability Act (HIPAA) Basics CSS-FL Abuse Neglect and Exploitation Requirements for All Waiver Providers APD - Zero Tolerance Prevention and Safety Planning Maintaining Professional Boundaries Rights of Individuals with IDD Meaningful Day Medication Administration TherapeuticREFERENCESAngie Charles, Tidal Health Hospy ( PHONE NUMBER AVAILABLE; Ana Reyes, Sevita Mentor (EMAIL AVAILABLE, PHONE NUMBER AVAILABLE.

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