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EDUCATIONUnion County CollegeWORK EXPERIENCELA Fitness Philadelphia, PAMembership Consultant and Fitness Instructor Jan 2021- Feb 2023Greeted and assisted members with check-in procedures at the front desk, ensuring a seamless experience upon arrivalFacilitated new member sign-ups and provided personalized assistance with membership inquiries and selections.Guided members, particularly newcomers, in developing customized workout plans and offered expert advice on exercise routines, nutrition, and company policies.Maintained a clean and organized environment throughout shifts, upholding the club's high standards of appearance and hygiene.Dover Dodge Rockway, NJSales Consultant Sep 2020- May 2022Utilized a consultative sales approach to understand customer needs and recommend suitable products and services.Proactively reached out to both prospective and existing clients to discuss tailored solutions and foster long-term relationshipsConducted on-site visits to assess client requirements, demonstrate product features, and deliver strategic recommendationsCollaborated effectively with customers, management, and the sales team to ensure a thorough understanding of client needs and provide informed recommendations.Blue ApronQuality Assurance Specialist Feb 2020- Dec 2021Supported specialists in maintaining quality standards and overseeing table set-ups for efficient production processes.Conducted regular audits of production tables and finished product bins to uphold quality control measures.Documented audit findings and participated in monthly refresher trainings with the Quality team to stay updated on protocols.Proactively communicated any issues or discrepancies to specialists and quality auditors for prompt resolution.Banana Republic NJSales Associate Mar 2018- Oct 2020Collaborated closely with the store team to consistently achieve and surpass KPI targets, optimizing available resources for maximum effectiveness.Strictly adhered to established company policies and procedures, ensuring operational compliance and consistency.Handled complex customer scenarios adeptly, seeking support from store leadership as needed to ensure swift resolution.Expedited merchandise deliveries and maintained efficient replenishment of merchandise fixtures, contributing to a seamless shopping experience for customers.Engaged with a diverse range of customers to understand their individual needs and provided high-quality service tailored to meet those needs.Offered knowledgeable and personable assistance to customers throughout their shopping journey, fostering positive interactions and enhancing their overall experience.SKILLSExcellent communication, organization, and interpersonal skillsProficient in stocking and replenishing inventoryKnowledgeable in point-of-sale systemsProficient in MS Word, Excel, PowerPoint, and Office SuiteExperience in warehouse supervision and materials handlingREFERENCESReferences will be furnished upon request.SUMMARYDemonstrated success in resolving issues, elevating customer satisfaction, and spearheading operational enhancements. Committed to continuous learning, professional growth, and achieving goals. Proven aptitude in leadership, operational efficiency, and fostering organizational development. Eager to deliver exceptional and informed customer service aimed at enhancing overall customer satisfaction