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Click here or scroll down to respond to this candidateCandidate's Name
Street Address N. Bell RdQueen Creek, AZ Street Address
Cell PHONE NUMBER AVAILABLEEmail : EMAIL AVAILABLEWORK HISTORYCircle K-Night csr/assistant managerCustomer Service, Stocking,inventory,cleaning, money management. Multiple sites.Dec 2023-PresentShutterfly-Seasonal workerManufacturing tech, in charge of the line and productionOctober 2023-Dec 2023INTEL Sept 2023- Oct 2023Laser technician, PM's productionChandler LocationAEI Fabrication Jan 2023- August 2023Quality Inspector for Fabrication shop. Calipers, micrometer, all the latest tools!Tier Power Systems June 2022-Jan 2023Metal shop Foreman, oversee production of Copper and metal All aspects. forkliftNxp Semiconductor November 2021- May 2022Photo tech asml, Sen overlay,inspection, etchZF TRW April 2021- October 2021Bottle technician unload offload, packing,printing fixing errors,chimneysMitsubishi Chemical Advance Materials September 2020- March 2021Cnc router, setup and program, plastic mold injection techFootprint,Inc. October 2019- August 2020Nightshift supervisor,oversee production of biodegradable products, training, forklift trained over 100 people at this jobINGRAM electronics 2019- January- SeptemberElectronics technician, complete refurbished of computers, laptops,tablets, cellphones and all apple products .and razor as wellVerizon December 2014- December 2016Customer SupportAdecco June, 2013- Dec, 2013Temporary work, Phoenix, AZCustomer Support for Consumer Cellular Phone CompanyUnited Renovations-SubcontractorPhoenix, Az. June, 2011 Mar,2013Construction-Demo and RebuildDish Network, Inc.Phoenix, Az. July, 2008 - Feb, 2011Technical Support Rep II & III, Dr. DishIn-bound call center, assist in Billing, Programming, Signal Loss, Account Building, Sales.Dr Dish,- Last line of defense before sending a tech out to home. Signal loss and Dish Setup, in home tech visit, equipment setup and replacement.McKesson, Inc.Scottsdale, AZ April, 2006 April, 2008Medisoft Support Representative Grades I & IIIn-bound customer support and trouble-shooting call center.Responsible for all technical support functionsfor both direct customer interface and Value Added Resellers (VARs). Training of internal personnel, coupled with diagnostic functions related to file corruption and remediation activities. Additional responsibilities (Level II) include upgrading clients to newer versions of software, assisting customer in file repair, training and providing direction to Level I technicians. Further, assist customers with medical insurance claims and billing documentation. (Medicare and CMS-1500 forms).Gold CircuitChandler, Az July 2001- May 2005Lead Computer TechnicianEstablished inventory control system and tracking procedure for wiping hard drives. Created diagnostic protocols and procedures for refurbishing computers for the resale market.Designed paperwork system to log all work orders and applicable tech time pertaining to computer tracking to ISO criteria. Worked closely with sales personnel to assure orders were accurate and actionable, ready for shipment. Assisted Sales Department with any and all computer tech problems and assisted customers and sales personnel with Q &A.Assisted inventory warehouse in detection of recyclable and saleable items, identified equipment and components for destruction as obsolete.Provided support to E-bay sales for diagnostic and refurbished equipment. Worked closely with management in designing step-by-step protocols and procedures.Oversaw five employees and directed them in meeting goals and quotas, including the constant revision and updating of OEM specifications.EDUCATIONCollins CollegeAugust, 1998 October, 1999Associates Degree in Personal Computer and Networking -Recognized as being the first Student Assistant and Hardware Technician, was asked to help build and support the FIRST Help Desk system for all students. Maintained and oversaw the upkeep and maintenance of over 250 PC's, during college tenure.OTHER SKILLSTen-years+ experience as Journeyman Machinist. Familiar with ASTM and ISO specifications for high tolerance, precision parts and components. Forklift certified, driven up to 5 ton. |
