Candidate Information Title Data Entry Office Manager Target Location US-OH-Akron Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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EMPLOYMENT HISTORYAUG Street Address  - MAY 2020Office Manager, Associated Answering Service, Akron, OhioEDUCATIONSEP Street Address  - SEP 2006Criminal Justice/Applied Business, University of Akron, Akron ohio JAN Street Address  - OCT 2002Paralegal/Office Management, Academy of court reporting, Akron ohio SKILLStyping speed attention to detailtime management accuracycomputer skills organizationdata entry problem solvingcommunication customer satisfactionoperational efficiency confidentialityLANGUAGESEnglishL INKSEMAIL AVAILABLE PhoneAddressADDITIONAL INFORMATIONExperienceOFFICE MANAGERAssociated Answering Service. Akron ohio189 lake st apt D, Akron, 44301EMAIL AVAILABLEPHONE NUMBER AVAILABLEIEISHA WILLIAMSCUSTOMER SERVICEPROFESSIONAL SUMMARYDetail-oriented Office Manager with 14+ years of experience in customer service, adept at resolving over 100 daily customer inquiries to ensure high satisfaction rates. Proven skills in training team members, maintaining data integrity, and enhancing operational efficiency through effective time management and organization. Committed to fostering a collaborative environment to improve team performance and customer satisfaction. Resolved 100+ daily customer inquiries, ensuring high satisfaction rates and swift issue resolution. Trained new team members in customer service, enhancing team performance and efficiency. Maintained confidentiality and accuracy in data entry, ensuring data integrity and security. Organized and categorized large data volumes, improving data management and accessibility. Met deadlines and prioritized tasks effectively, contributing to operational efficiency. Resolved over 100 customer inquiries daily, maintaining a high satisfaction rate. Handled customer complaints efficiently, leading to immediate issue resolution. Trained new team members on customer service best practices, resulting in improved performance. Utilized active listening skills to understand and address customer needs effectively. Skills Proficient in accurately and efficiently entering data into various computer systems. Experienced in maintaining confidentiality and integrity of sensitive information during data entry tasks. Skilled in performing quality checks to ensure accuracy and completeness of data entry. Strong organizational skills and ability to work efficiently under pressure Demonstrated ability to meet deadlines and prioritize tasks effectively Experienced in using Microsoft Excel and other database management systems Proficient in data entry with accuracy and attention to detail Proficient in data entry with high accuracy rate and attention to detail. Skilled in organizing, categorizing, and inputting large volumes of data efficiently.