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Click here or scroll down to respond to this candidateCandidate's Name
Cell: PHONE NUMBER AVAILABLEStreet Address Regal Manor LaneFort Mill, SC Street Address
Email: EMAIL AVAILABLESeasoned technical professional with over 30 years experience in communication system design, construction and operations of HFC, FTTP, FTTH, FTTX and Wireless networks. Currently I am driving results of high functioning teams in the fast paced, overbuild competitive market of NYC.Professional Experience:October 2016 Present:Verizon Communications, Local Manager, Network OperationsCurrently managing a combined staff of over 200 fiber optic technical associates daily production in the wireline division. Activities which include installation, and maintenance of an FTTH communications network consisting of seven (7) wire centers in Metro Brooklyn, NY and its deployment fall directly under our management team.Selected SPOC currently managing & deploying the companys 5G C-band and 28GHZ Millimeter Wave product for the district in Metro NYC. (Testing and Installation of Business and Residential FWA Services)Responsible for ongoing coaching, training and progressive certification of staffDaily management and measurement of metric based productivity objectives that feature arrival windows, HPD, FDR and compliance item benchmarks as defined by the firm.Performed monthly safety meetings, inspections and critical skills observations of the entire technical associate staff assuring workplace compliance of safety protocols.Managed and fostered an ongoing Unionized Labor and Management relationship that insures a positive customer experience and respectful workplaceWorks closely with Engineering and Construction divisions assuring seamless deployment of company products such as wireline FIOS Video, Gigabit Internet and Voice services to residential and business customers.Responsible for the introduction of ideas and procedures in areas where the company may effectively improve its daily operations from time to time.Partnered with Marketing teams to facilitate the effective sales to potential customers in an overbuild environment.Responsible for all damage claims, PSC complaints and any customer escalations resulting from normal business operations.Effectively managed all timecard data entry and approvals with regard to overtime, special pay and PTO, workers compensation, illnesses and assured accuracy of the data input.Performed weekly team huddle meetings, quarterly discussions and semi-annual performance appraisals which focused on driving year over year production results.Designed and constructed localized training facility for new managers and techniciansWrote technical reference handbook for Brooklyn, North Field ManagersWrote technical reference manual for technician Voice Connect deploymentMy Direct report was to the Associate Director of Operations, Network Operations Brooklyn, NorthSeptember 1992 June 2016:Private Network Cable Vision of New York, Director of Network Operations/Chief Technical Officer CTOSuccessfully introduced addressability and conditional access to companys various video systems.Rebuilt the companys existing portfolio of 450 and 550 MHZ plants to 860 MHZ HFC networkDesigned and deployed a Fiber Optic and Microwave Network interconnect which served various MDUs within the five (5) boroughs of NYC.Managed New Business Development Budget of $5MSpearheaded Companys M&A of competitors Cableco Associates, Showcase Cable TV, HCTV and NY Cable TV assetsManaged the daily operations of a digital headend/TVRO downlink facility that provided over 250 channels of SD/HD video with enhanced On Demand services. The headend utilized a CAS (Conditional Access System) by XCRYPT and was used as a transport system to local CLECs and competitive access providers. The headend served over 30,000 video customers.Launched and managed a High Speed Internet Docsis 2.0, /2.1 and VoIP phone service which provided white label services to approximately 20,000 residential and commercial data/voice customers.Served as the National engineering liaison for the companys Direct TV System Operators (SO) division.In this capacity I successfully launched the companys efforts to provide satellite direct to home DTH and DBS services in MDUs and private homes throughout the Eastern US.Deployed networks included MFH-2 QPSK QAM, L-Band, KA/KU band topology and BPON, GPON data networks.Directed the daily operations of the Technical Operations Department (TOD) which included IHR (In-house Repair), Network Transmissions ISP/OSP, Dispatch and Marketing Departments.Responsible for all technical staff training. Developed company handbook for field procedures for DBS/SMATV/CATV downlink and uplink headend facilitiesEstablished vendor relationships for equipment purchases and BOM reconciliationSetup all bidding processes, and contractor payment AERO system for large scale new builds in MDUs on behalf of DirecTV and AT&T.Provided monthly progress reports to Senior Leadership / Company Board Members, including but not limited to, subscriber counts, completion rates, plant expansions and capitalized expenditures, and revenue expectations.My direct report was to the Managing Partner and Executive VP, of NYC Corporate OperationsJuly 1990 - July1992:Magnavision Corporation USA, Director of Cable OperationsProject managed the companys acquisition of MMDS/ITFS frequencies in the 2.2-2.5GHZ frequencies which were owed by the Archdiocese of New York.Interacted with the FCC regarding A and B block, MMDS rollout to New York and New Jersey video subscribers.Responsible for system budget requirements and managed company new build capitalization expenditure in excess of $10M annuallySupervised terrestrial survey and path filings for frequency allocation and downlink future downlink transmission facilities.Managed the firms national build out of 50 college campuses throughout the United States for cable television and bulk Internet services.Developed service area clustering for the portfolio of college campus systems and implemented an on call nationwide technician service program for the company.Established regional vendor and contractor relationships for the procurement of equipment necessary to fulfill the national build out.Filed all necessary FCC forms for MMDS frequency management on behalf of the firm.Direct report was to Senior VP Engineering and Technical StrategyJanuary 1985 - June 1990:Micro-band USA, Wireless Cable of New York, Manager, System EngineeringOversaw the deployment of the firms wireless cable product for metro NYC, Detroit, Michigan and Washington, D.C.Supervised the development of the firms STB with Zenith and Panasonic ElectronicsLed a department of over 100 field technical specialist for national system engineering, CATV OSP activation and network deployment on behalf of the firms 2.1-2.5GHZ MMDS effortsCompiled budgets for new builds and retrofit of MDU distribution network systems in excess of $60MConstructed and designed a total of 86,000 MDU units throughout the NYC, New Jersey metro area and project managed construction departments activities throughout the service areas.Interacted with the FCC on behalf of the firms MMDS rollout and frequency allocation pertaining to terrestrial mapping, terrestrial surveys, and interference expectations, as directed by Corporate Engineering. Firms we acted on behalf were Bell Atlantic, GTE, Southwestern Bell and Pacific TelesisMy direct report was to the VP of Technology, Micro-band North AmericaTalents & Certifications:Motorola BB and OSP/ISP CertificationC-COR Factory Distribution OSP CertificationBlonder Tongue TVRO Headend CertificationB/T Distribution CertificationDBS Certified Instructor Rating specializing in KA/KU band satellite distribution with internet applications over HFC/L-BandMember SBCAMember SCTEVia Sat Internet Certified Specialist (Land DL/UL and Aviation)Familiar with all aspects of RF transmission pertaining to spectrums 3.7-4.2GHZ, 12GHZ, 18GHZ, 23GHZ STL and 38GHz LMDS microwave point to point service links, wireless fiber and digital cable systems design, Headend Construction and OSP maintenance.Proficient in all aspects of Satellite TVRO, Terrestrial Microwave, STL link, VSAT, Loran, reception and transmission with a specialty in OTA (Over the Air) 8VSB network solutions.FAA Certified Pilot 850+ TTEducation:Center for the Media Arts,Major: Broadcast Electronics,AOS, 6/85New York City Technical College,Major: Electrical Engineering Technology6/88-6/91References furnished upon request |
