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Click here or scroll down to respond to this candidateCandidate's Name , PMP, PEStreet Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESuccessful leader and manager with over 25 years of experience driving business results within technology for multiple organizations including IBM, AT&T, Amtrak, Marriott, Unisys, Amgen, Lockheed-Martin, CareFirst BCBS (FEPOC), NASCO, and several Public (Federal and State) Sector Clients.Expertise in Portfolio/Program/Product/Project Planning and Management; Delivery Management; Account and Financial Management; Program Management Office (PMO) set-up, turn-around, and operations.Experienced in directing large on-shore, near-shore, and off-shore teams; managed several complex and large systems integration and infrastructure migration projects; product development and roll out management; software development life cycles (SDLCs); AGILE (Scrum, Kanban, and SAFe) project development and delivery frameworks; vendor and subcontractor management; creating and implementing innovative strategies; and improving processes.Managed and owned delivery responsibility for over $500M in funded projects.Won contracts/funding of over $250M from various public and private sector clients.Managed and led matrixed teams of up to 100Big 5 consulting experience.Knowledge and work experience in the new generation implementations, web-service interfaces, cloud-based solutions, enterprise data warehouse, content management system, search engines, and user-centered design for UI using open-source technology stack. cloud-based solutions, open-source, lead intelligence and marketing automation, and CRM implementations.Experience in establishing and managing offshore projects and Project Management Offices (PMOs).Experience SummaryIndustries: e-commerce, Telecommunications, Government, Retail, Automotive, Travel, HealthCare, Health and Human Services, and TransportationProject Domain: Application Development, Systems Integration, PMO, e-Business Integration, Large Data Migrations, ETL, e-Services, BI, Customer Care, Enterprise Asset Management Systems, Webservices, SOA, Salesforce Public Sector Foundation Platform, Mulesoft, Infrastructure and Data Center Move, Disaster Recovery Planning, Enterprise Hardware Refreshes, Windows 7/10 and Office Suite Migrations, and Managed ServicesTraining: MQ Series, Rational Rose Enterprise Edition, Complex Project Management, Global Project Management, SDF, SDLC, ORR, RALLY, Agile (Scrum and Kanban), MS Server PPM/EPM, and ChangePointTools: RALLY, PLANVIEW, MS Project Server, ChangePoint. Primavera, HP-QC, VISIO, Microsoft Office, Quickbase, RTC, CLARITY, Smartsheets, Jira, and ConfluenceProfessional ExperienceState of Nevada, Department of Motor Vehicles (DMV) 3/22 - PresentSenior Project Manager, Integrations Worksteam[Contracted through IPCS Inc on C2C with my company P3 Management Consulting Inc]Senior Project Manager on the Integration Workstream for the DMVs Transformation Program aimed at replacing the legacy CARRS systems to a new Salesforce platform. Leading the Integrations Team for a multi-year delivery roadmap starting with Vehicle Services. This multi-year next-gen program will transform Nevada DMV into a 21st century organization that offers its services online. The program roadmap is using Agile delivery framework to deliver incremental releases over the next 4 years and a final legacy cutover in summer of 2025. I lead and coordinate the work of the Mulesoft Integration Team of 10+ consisting of a Solution Architect, Mulesoft Integration Developers, and SMEs from the legacy systems. The scope of the Integration team includes over 50 external systems and partners that interface with DMV including AAMVA, ABBBY, VIN-Telligence, BOX, Experian, Vehicle Insurance solution and others.NASCO 3/21 1/22Program Manager, Implementation Services[Contracted through Kforce Inc on C2C with my company P3 Management Consulting Inc]Managed NCompass Implementation for Blue Cross Blue Shield of Michigans Medicare Advantage line of business. Release 1 was deployed on October 1, 2021 and went live on October 6, 2021. Managed a team of 4 PMs and over 50 matrixed resources from various delivery teams. Delivered $3.6 M implementation services to the client. Release 2A work is in progress.Altruista Healthcare Inc. 4/20 1/21Program Manager, Implementation ServicesManaged CareFirsts BlueCross Blueshields Implementation of the GuidingCare Platform for Medicare, Commercial, and FEP lines of businesses. Release 1 (Medicare) was deployed on December 4, 2020. Managed a team of 4 PMs and over 30 matrixed resources from various delivery teams. Delivered $3M implementation services to the client.Workplace Experience and End User Technology, Marriott iT Delivery 3/19 3/20Program Manager, Starwood Services and Utilities Retirement/Migration Program[Contracted through Kforce Inc on C2C with my company ARCS Inc]Managed a program on retirement and migration of Services and Utilities from Starwood Data Centers to Marriott Infrastructure resulting from the closure of 10 data centers and 4 offices in US, Europe, and AsiaManaged a team of 4 PMs supporting the services and utilities retirement program, one of the 4 workstreams in the legacy retirement and data center migration with a budget of $16M and projected savings of $60M over a 5 year period.Provided oversight and delivery management on 10 projects including FileShare Backup and Migrations, Citrix Retirements and Decommission, AirWatch Migrations, MoveIT Retirement, WIN10 Reimamging, PC Replacements, VOIP Migrations, O365 Migration, Utilities and Applications, and Active Directory/Desktop Authority/Altiris RetirementsProvided program, technical, and budgeting support to a corporate Initiative for IT Infrastructure at Marriotts new HQFEP Operations Center, CareFirst Blue Cross Blue Shield 1/17 12/18Program Manager/Lead PM, Enrollment Products[Contracted through Lumen Solutions on C2C with my company ARCS Inc]Led a multi-year Next Generation project to assess and implement robotic automation for Enrollment Processing. The scope of the project included current state assessment, architecture assessment, business case analysis, proof-of-concept, development of an implementation roadmap, procurement of automation tools and services, and implementation of targeted robotic automation before the 2019 open enrollment season.Led a project to transition specialty drug vendor from CVS to Prime Therapeutics. The effort involved analysis, development, integration, training, communications to the beneficiaries and plans, and transition.Supported a project effort to meet the Telephone Consumer Compliance Act (TPCA) Mandate for creating a Do Not call Registry for the Federal Employees Program (FEP). Managed the development of On-Demand Reports for over 200 users and vendor integration for data exchange via webservices, API, FEPDirect Access, and batch-processing. Developed schedule, work breakdown structure (WBS), phase plans & budgets during different phases of the project.Led strategy and procurement efforts on analysis, needs identification, planning, scoping, and creation of an Enrollment Product Modernization Roadmap including the Contact Center Modernization.Department of Technology, Management & Budget (DTMB), State of Michigan 4/16 1/17Sr. Project Manager, Michigan State Automated Child Welfare System (MiSACWIS) program.[Contracted through Vtech Inc on C2C with my company ARCS Inc]Led and Managed the AGILE life-cycle for the following Enhancements projects:Child Welfare Licensing SystemCentral Registry for the Providers Compliance and EnhancementsMedical Passport for Foster Children/Youth Medical InformationAnnual Program Planning for FY17 for Federal Submission.Unisys/Amgen 7/15 12/15Manager, Program Management Office for Amgen Outsourced Contract[Contracted through Pinnacle Solutions]Led and Managed the Project Management Office for Unisyss IT managed services account ($30M+/year) for Amgen. Managed day-to-day operations of the Project Management Office and oversight of all PMs and project work. The project portfolio included 40+ active projects and opportunities that include Change Requests, New Projects, Contract Changes, and New Services.Streamlined the PMO processes, tools, and reporting; improving project performances (from 60 to 80% in Green) and team morale; and creating and getting approvals for several new change requests and projects ($2M in additional services revenue in just 4 months);Managed the PC Refresh 2015 Project which is replacing Amgens 9000 laptops worldwide.United States Patents and Trademarks Office (USPTO) 4/12 4/15Sr. IT Project/Program Manager[Contracted through HMS Technologies and The AMBIT Group on C2C with my company ARCS Inc]Successfully managed the Agencys largest IT project for three years (FY12/13/14); Initiated and managed four projects totaling over $100M in funding.Managed a Matrixed Team of over 100 resources from several vendors and USPTO personnel from over 10 different branches within the USPTOs IT Offices.Successfully delivered 8 releases of the Docket and Application Viewer (DAVE), a next-GEN application that is being deployed to nearly 10000 patent examiners.Used AGILE (Scrum) development framework for project delivery and project management and office automation tools to manage customer communications, collaboration, and reporting to executive management. The effort involved retiring over 80 legacy applications, creating web-service interfaces, a MYSQL Database cluster, data migrations (>100 TB), ETL, creating an enterprise data warehouse, interfacing with content management system, search engines, and user-centered design for UI using opensource technology stack.Managed communications with internal/external stakeholders, business PMs/SMEs, and Unions.Worked extensively with customer, end users, and Subject Matter Experts (SMEs) from all levels of the organization to produce high-quality results and deliverables.Amtrak Information Technologies 3/07 3/12PMO Officer/Sr. Project Manager[Contracted through NB Consultants and TekBank Inc. on C2C with my company ARCS Inc]Provided end-to-end Project Delivery, Management, Oversight, and Business Analyst services for the following IT projects and initiatives:Enterprise Migration to Win 7/Office 2010 platform; The effort involved migrating/upgrading over 100 applications and upgrading over 10000 user desktops in 4 different images.Design and Development of Passenger Information Display System (PIDS).Development of a Web Services Interface for Central Electric Tracking and Communications Systems (CETC).Migration of Amtraks Data Center from Manassas, VA to Raleigh, NS; managed the migration of over 200 Servers Supporting Intranet Applications.IT-PMO Setup Processes, Governance, Guidance, and Templates,PMO Oversight of over 30 IT Capital Projects Portfolio for the Marketing and Product Management, Police, Security and Access Control, Engineering, and Transportation departments.IBM, Global Business Services 8/00 3/07Sr. Project Manager/Delivery ManagerAs a Delivery Project Executive (DPE), managed Automotive Sector accounts for MBUSI, Chrysler, Freightliner, and BMW (Portfolio $10 Million USD). Application Portfolio included 10 legacy and package applications including SAP SD/MM Implementation, Procurement, Distribution, and On-Line Warranty System projects. Responsibilities included day-to-day delivery of the IBMs contracted services for the accounts managed, account growth, client relationship management, and full financial responsibility for the IBMs scope of work.As a Senior IT Project Manager, managed 10 projects, totaling over $50M in funding from clients including FEMA, AT&T, Blockbuster, and IBM (internal).Managed IT/Data Management tasks in the Multi-Hazard Map Modernization Program (MHMMP) for Federal Emergency Management Agency (FEMA). This project was the 4th largest non-defense, federally funded I/T project in 2004, addressing one of the FEMAs highest hazard-mitigation priorities.Managed 4 of the 10 major projects for the GVPN (Global Virtual Private Network) program for AT&T.Led the effort to establish and implement a Project Management Office (PMO) at Amtrak Technologies (AT). Developed organizational structure, processes, governance, guidance, and templates. Procured and setup the Microsoft Project Server tool for Amtrak IT.Led the Revenue Deferral and Allocation application design project, part of an initiative to enable in-store and on-line subscription service for Blockbuster.Managed Phase II of an initiative to address performance engineering, reliability and scalability requirements for the AT&Ts Universal Platform (UP) application. The key aspects of the legacy system model were reverse engineered to convert the system to a web-based system for all users.Managed a project to re-architect and upgrade the customer care platform from a HP-UNIX to a PC-based client. The redesign upgraded the platform to a flexible web-enabled architecture utilizing AT&T's IT infrastructure while reducing the number of Tier II servers. This project migrated 12000 user workstations from HP-UNIX to WIN2000 desktop, spanning over 60 user centers. Responsible for interfacing with the client and the technical team leads to carry out the CITRIX-based re-architecture (i.e., migration of Tier II X-Motif applications) proof-of-the-concept effort, requirements analysis, system design and engineering, development, Q/A, load and soak testing, user acceptance testing, migration, training, and phased deployment efforts.Other key accomplishments during the IBM Tenure included:Managed several Matrixed Team in projects consisting of over 300 resources from IBM, vendors, and client resources including 20 IT Project Managers.Managed off-shore teams from India, Hong Kong, and Brazil on AT&T projects.Managed 3 project that received CMMI Levels 3 and 4 Certifications.Met or exceeded P/L and utilization targets each year.CertificationsProject Management Professional (PMP) since 2000IBM Certified Executive Project ManagerMicrosoft Project Server, Blue and Orange Belt CertificationCommendations and HonorsIBM Highest Performance Ratings; Leadership Awards; BRAVO AwardsEducationPh. D. Civil Engineering, The Ohio State UniversityM. S. Civil Engineering, The Ohio State UniversityB. E. Civil Engineering, NIT Raipur, IndiaPersonal InformationUS Citizen |
