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Title Customer Service Social Media
Target Location US-AL-Phenix City
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Smiths Station, AL Street Address
Mobile: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLECAREER SUMMARYProactive customer service and office administration specialist with a strong foundation in leveraging research and diligence to effectively resolve complex issues. Professional seeking re-entry to the workforce after a brief hiatus to start a family. Result-oriented with focused on goal execution and out-working yesterday SKILLS Customer Service Office Administration Process Improvement Inventory Management Social Media Marketing Admissions Recruitment Event Planning Data Entry Team Management Quality Control Cross-Team Collaboration Oral and Written Communication Innovative Problem-Solving Microsoft Office Suite, Google SuiteCERTIFICATION Human Resources Management, Martinsburg College, 2015 WORK EXPERIENCEArbill, Columbus, GA, Consignment Inventory Analyst, March 2013 - November 2016 Improved time efficiency by replacing the old counting process and organizing all inventory Maintained accurate and updated records of inventory as documented on Excel spreadsheets Communicated daily with interdepartmental managers to ensure optimal service for customers Increased sales by researching what customers were purchasing from competitors and effectively suggesting the same or comparative product offered by Arbill Consistently delivering outstanding customer service including anticipating and meeting customer needs Martinsburg College, Remote Work, Recruitment Specialist/ Admissions Counselor, August 2014 - November 2015 Consistently met or exceeded monthly recruitment goals established by the management team Evaluated applications of prospective students in strict accordance with state and Federal accreditation and institutional policies and regulations Coordinated all phases of the admission process including setting appointments and conducting interviews Maintained efficiency and optimal productivity with a heavy volume of paperwork and processing needs Marketed recruitment events on various social media platforms Conducted presentations at various events including open houses and orientations to attract new students and familiarize them with the school

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