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Title Customer Service Data Entry
Target Location US-IL-Charleston
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
617 South 6th Avenue, Maywood, Illinois, 60153, US  PHONE NUMBER AVAILABLE  EMAIL AVAILABLE High energy graduate and pre-med professional eager to contribute skills and experience to a new and challenging role. Dedicated team member with excellent communication skills and a pleasant demeanor. Good listening skills combined with a detail-oriented and attentive nature. Problem-solver with experience in customer service.Customer serviceAdaptabilityOutgoing and enthusiasticComputer proficiencyExemplary communicationTime management skillsProfessional appearanceMedical chart documentationClerical supportOrganizationAppointment settingFirst Aid/CPRData entryInterpersonal and written communicationBiology (Pre-Medicine) - Bachelor of Science - 2024 Eastern Illinois University - Charleston, ILHigh School - 2020Proviso East High School - Maywood, ILNational Honor SocietyDirect Support Personnel - October, 2023 to Present CCAR Industries - Charleston, ILMet with supervisor to discuss the patient's condition and medical treatment, assisting in the optimization of treatments and improving outcomes. Created nutritious meal plans and prepared daily offerings to meet the dietary needs of the patients. Was in charge of ensuring that the assigned station and service areas were clean, sanitary, and well-organized. Helped patients with their personal needs, such as keeping spaces clean and assisting with grooming. Assised with laundry, dusting, dishwashing, vacuuming, and other daily tasks. Planned, prepared, and served meals and snacks that adhered to strict dietary guidelines. Kept the facility clean and well-stocked, ran errands, and performed grocery shopping once a week. Assisted patients with bathing, dressing, dental care, and personal grooming in order to support their daily hygiene needs. Remained alert to client problems or health issues and responded competently. Professional SummarySkillsEducationWork HistoryMedical Clerk (Summer Internship) - June, 2023 to August, 2023 Dental 360 - Lawndale Dental - Chicago, ILGreeted incoming office visitors, answered questions, and directed individuals to desired locations to improve efficiency. Kept inventory organized by checking stock to determine supply levels, expediting orders, and delivering materials to workstations. Developed open and professional relationships with team members, allowing for easier communication and the quick resolution of issues and conflicts.Located, checked in, and pulled medical records for patient appointments and incomplete charts. Performed front-office duties using data entry skills in the context of a medical database. Organized patient files and streamlined operations to increase efficiency. Kept track of office supplies by checking inventory and ordering new supplies as needed. Handled patient inquiries and answered phone calls and messages. Successfully scheduled patient appointments and placed reminder calls to provide an exceptional customer experience. Medical Clerk (Summer Intern) - July, 2022 to August, 2022 Family Christian Health Center - Harvey, ILFiling, copying, and distributing mail throughout office. Assist the supervisor in project monitoring.Improved team collaboration by preparing meeting materials and taking thorough notes to distribute to stakeholders. Was a part of a large-scale software implementation project. Shadowed a team of emergency medical technicians in an emergency room and during a field response. Greeted incoming clients and answered questions about appointments. Gained a thorough understanding of medical office systems and work flow for each type of task. Organized files and created support system to increase productivity of clerical staff. Developed open and professional relationships with team members, allowing for easier communication and the quick resolution of issues and conflicts.Approached all tasks with a patient-centered mindset, looking for ways to improve processes and treatments. Maintained strict confidentiality and kept all patient information secure. Server - November, 2020 to March, 2021Eastern Illinois University - Charleston, ILAssisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies. Replenished food and other supplies, including paper products and canned goods to keep the pantry well-stocked during busy periods. Kept a high level of cleanliness and sanitation.Educated new employees on the restaurant's practices, culture, and procedures. Served food and drinks to guests based on my understanding of the menu and diet requirements. Provided excellent service by creating a warm and welcoming environment.

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