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Title Customer Service, Data Entry, Production and technician
Target Location US-TX-Hallsville
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Sherwood Oaks DriveHallsville, TX Street Address
Cell: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEGENERAL KNOWLEDGE AND SKILLS ASSESSMENT DATA:Typing Speed of 65+ wpm, customer service, data entry, sales experience, various CRM software and proprietary platforms, currently involved with Art Leage of Marshall (non-profit), continual training with office software to stay up to dateEMPLOYMENT EXPERIENCE:June 2020-September 2021- Healthcare Services Corporation  claims processing related to health insurance coverage. Excel, proprietary software, data confirmation, medical coding/research including ISD 10 codes, HCPCS codes, and reviewing Medicare submission formsFebruary 2017  April 2020: Sales and Customer Service  Convergys (later Concentrix) - call center work for Humana Insurance and Humana Pharmacy. Customer Service, sales, and data entry. Product promotion, coverage education for customers; Promoted to Partner Line and other rolesJuly 2016 to February 2017: Benefits Consultant - Aflac - I sold supplemental insurance products primarily on a Business-to-Business basis. Also enrolled individual customers, utilized and promoted proprietary applications for coordinating payment with business office managementMarch 2010 through July 2010: Crew Leader Assistant/Enumerator  U.S. Census Bureau  I served as a data collector, data processor, and coordinator for census taking operations. Promoted to Crew Leader Assistant. This was a temporary position. Also of note: I served as the treasurer for a local art guild from March 2010 to March of 2011, which was shortly before I moved to Hallsville, TX.March 2008 through April 2009: Laboratory Technician, ICx (formerly Nomadics) - I worked primarily in the production of materials used in the detection of various explosive materials for military applications. My duties included chemical preparation, production, data entry, quality control, and support functions to produce devices for military applications. Supervised production workers. I performed other tasks related to various research departments, technical writing, and parts assembly. My employment ended during a round of cutbacks in April of 2009. This company was incorporated into FLIR.June 2007 through August 2007 (summer job during class break): Telephone Sales Representative, Vision Quest Marketing - I sold credit cards and credit services, processed applications, and performed customer service duties. I worked on a late shift and on the weekends during the summer break from vocational school. Graduated from selling pre-approved into selling and cross selling various credit lines.July 2006 through November 2006: Customer Service/Warehousing, Rexel Electrical Supply - I worked in warehouse and delivery operations for an electrical supplier until I sustained a major back injury. I used UPS World Ship software extensively, as well as processed purchase orders. Additionally, I performed customer service and delivery tasks.January 2005 through December 2005: Maintenance Technician, Hemphill County Hospital - I worked in the Maintenance Department doing electrical, plumbing, computer network set-up, and grounds keeping. Our department was responsible for budgeting for facilities costs as well as the supply inventory. I left this job to move to Oklahoma, where I performed a few odd jobs and took software classes prior to attaining a position with Rexel in Stillwater, OK.May 2004 through December 2004: Contract Duration Labor, Howard Electric - I worked a contract-duration, labor position performing electrical work for a contractor doing contract work in my area of the state. There was some emphasis on cathodic protection installation. By the end of the assignment, I had applied to work at the Hemphill County Hospital and was able to start shortly after finishing this temporary position with Howard Electric.December 2002 through November 2003: Store Clerk/Dock hand, Canadian Equity (former branch of Perryton Equity) - I worked as a dock hand and as a clerk (later Asisstant Manager) at the Equity's Ampride service station. I ordered and priced inventory, trained employees, and handled some bookkeeping and record keeping for daily store operations. I performed duties related to feed mill and grain elevator operations as well as warehousing and loading tasks for the former Canadian Equity. I was able to do a few odd jobs such as property preparation for a realtor while seeking employment prior to working for an electrical contractor that needed labor. Canadian Equity closed in early 2004, and demand for work declined in late 2003 due to re-alignments.EDUCATION:Meridian Technology Center (Stillwater, OK) courses: SQL and Java, completed August 2006 QuickBooks Pro 2009 online, six week course. Completed in 2010. Biotechnology: enrolled: January 2007, completed March 2008 (Final Grade: 95) Rawls College of Business, TTU, Lubbock, TX: BBA Finance, completed August 2002 - (GPA: 3.454) AOS Laboratory Sciences, Northern Oklahoma College, completed 2008I actively engage in refresher training for Microsoft Office software, bookkeeping software, Canva, and other applications.

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