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Click here or scroll down to respond to this candidateBERNICE S.ELLISVicksburg, MS Street Address
PHONE NUMBER AVAILABLE; PHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVETo join an organization where my skills and experience can best be utilized to help the company meet and exceed its goal.EDUCATIONHigh School Diploma Jefferson County High School Fayette, MSAUGUST 1986 MAY 1990Maintained grades and fitness to participate as a majorette with the band.EXPERIENCECook Aladdin Food Management Services LLC Vicksburg, MSAUGUST 2015 PRESENTCooked and prepared breakfast, lunch, and dinner meals according to state nutritional guidelines for college students. Also worked as short order and grill cook.Cashier Sullivans Inc. Vicksburg, MSSEPTEMBER 2019 DECEMBER 2020Greeted customers with a great attitude; balanced and operated cash registers quickly and accurately; answered customer questions; handled returns, exchanges and complaints; answered phones as needed; maintained a safe, clean work environment; trained and developed new cashiers; helped fellow cashiers solve problems; helped with stocking, cleaning and other duties as needed.Front Desk Clerk Tru by Hilton Garland Richardson Garland, TXJUNE 2012 DECEMBER 2015Provided excellent customer service to ensure guests have a satisfying stay at property. Duties included greeting and welcoming customers, checking guests in and out, issuing room keys, relaying information to guests and staff, helping hotel guests find their rooms, and light housekeeping duties as needed.Call Center Representative Sykes Garland, TXJULY 2012 JUNE 2013Identified problems and search solutions to offer answers to solve questions from customers using the given channel of communication. Met established individual and team performance targets, including customer service, productivity, and quality standards.Call Representative Comcast Garland, TXFEBRUARY 2008 FEBRUARY 2012Promoted Comcast products and services and made recommendations that met customer needs. Maintained composure in stressful situations and managed or diffused angry/upset customers. Exercised sound judgment within the scope of empowerment and acted in the best interest of both the customer and company.Cashier Sunrise Grocery Jackson, MSJUNE 2011 AUGUST 2012Managed transactions with customers using cash registers; scanned goods and ensured accuracy of pricing; collected cash/credit payments; issued receipts, refunds, change or tickets; redeemed stamps and coupons; cross-sold products and introduced new ones.Bartender, Cocktail Server Harrahs Casino Vicksburg, MSFEBRUARY 2007 MAY 2011Mixed, garnished and served alcoholic and non-alcoholic drinks according to company specifications. Helped guests choose menu items or guided them through drink options. Took orders and made guests feel taken care of. Also, greeted customers, made recommendations, processed payments, and ensured customers' needs were met and they enjoyed their recreational time.Meat Cutter Piggly Wiggly Port Gibson, MSAUGUST 2005 DECEMBER 2005Cut and prepared all varieties and cuts of meat while operating tools safely. Sold products by providing customers with information needed to make product-related decisions. Helped to verify and unload meat deliveries from trucks. Maintained, filled, and rotated product in meat cases.Cook Jefferson County Board of Education Fayette, MSAUGUST 2004 AUGUST 2005Cooked and prepared breakfast and lunch meals according to state nutritional guidelines for high school students. Ordered, received, and properly stocked food, equipment, and supplies.Poultry Processor Tyson Foods Vicksburg, MSMARCH 1998 MARCH 2001Maintained productivity in the packing area of an assembly line. Monitored machine/ line operations to ensure safety and quality of the products being packed off. Ensured labels were correct according to customer orders and product guidelines.Waitress J Bs Restaurant Port Gibson, MSJUNE 1999 DECEMBER 2000Provided excellent customer services; greeted customers and present menus; made suggestions based on their preferences; took and served food/drinks orders; up-sold when appropriate; arranged table settings; kept tables clean and tidy at all times; and delivered checks and collect payments.Dealer Lady Luck Casino Natchez, MSMAY 1995 MAY 1998Dealt a variety of games such as poker, craps, blackjack, baccarat, and roulette. Manipulated cards, dice, chips, and gaming devices such as roulette wheels and craps sticks. Handled player transactions, notified pit supervisor of any irregularities or disputes that arose during the game.Housekeeping Natchez Inn Motel Natchez, MSMAY 1994 MAY 1995Checked the schedule for daily work assignments and signed out radio. Collected and emptied trash. Transported trash to the proper designated area. Cleaned, disinfected, sanitized, restocked and tidied the common areas by performing the following tasks: Wipe, scour, disinfect and/or sanitize counters, cabinets, sinks, toilets, urinals, showers, drains, drawers, hooks, light switches, shelves, mirrors, walls, doors, windows, drinking fountains, lockers, waste receptacles and built in seating. Disinfected, sanitized, swept, scoured, mopped and/or vacuumed floors, mats, and/or outside decking. Utilized floor machines as needed.SKILLSCommunicate Effectively in Writing or OrallyComputer LiterateAbility to Multi-TaskInventory Control ManagementCustomer ServiceConflict Resolution & Problem-SolvingREFERENCESJasmine Smith Computer Technologist PHONE NUMBER AVAILABLEEulonda Grisby MDHS PHONE NUMBER AVAILABLEVicky Hill Labor PHONE NUMBER AVAILABLEVictoria Parker Labor PHONE NUMBER AVAILABLE/pre> |
