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Mobile: PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARY Exceptional listener and communicator, who can effectively convey information verbally and in writing, with a talent for identifying, scrutinizing, and streamlining complex work processes. A highly analytical thinker, who has extensive software proficiency covering Microsoft Word, Excel, PowerPoint, QuickBooks and Adobe Pro as well as specialty software for legal and real estate environments.
Result-driven achiever, team player, and sales professional with exemplary planning and organizational skills, along with a high degree of detail orientation and a penchant for providing outstanding customer service. Areas of practice knowledge include law, real estate, sales & marketing, economic development, business consulting, social media, and customer service.
EXPERIENCEKeller Williams Realty, Inc. Cary, NC 2021 - present
Broker
List homes for sale, usually on the Multiple Listing Service (MLS). Share brokerage listings with other MLS brokers to get buyers to go to listings. Advise home sellers on how they better prepare their home for listing and showings. Draft sales and purchase contracts to be completed upon the closing of real estate transactions.
Help buyers locate and visit properties within their desired geographical area, price range, and other criteria. Partner with clients to buy, sell, and rent properties within an identified target market.
Branching Realty, LLC Raleigh, NC 2020- 2021Broker
Organized seminars for first-time home buyers featuring information on the process, financing options, appraisals, and home inspections.
Listed homes for sale, usually on the Multiple Listing Service (MLS). Shared brokerage listings with other MLS brokers to get buyers to go to listings. Advised home sellers on how they better prepare their home for listing and showings Generated and managed lists of properties for sale.Conduent Cary, NC 2020- 2021Supervisor
Assisted employees of Fortune 500 customers with their existing COBRA, FSA, HRA benefits and health care amenities issues and concerns as a Third-Party Administrator (TPA). Handled escalated calls regarding employee health insurance benefits which required broad expertise and knowledge of COBRA and a comprehensive understanding of the operational processes, procedures, systems, and concepts.Midkiff, Muncie & Ross, P.C. Raleigh, NC 2018-2019Insurance Defense Litigation Paralegal Reviewed, maintained, organized, and prepared client files, including calendar hearings and deadlines, relating to risk management counseling and litigation involving insurance companies, self-insured entities, businesses, and business professionals. Prepared pleadings, affidavits, motions, exhibits, briefs, and gathered and arranged evidence and other legal documents in trial preparation. Contacted clients, witnesses, experts, and attorneys to schedule interviews, meetings, and depositions.
Ulta Beauty Cary, NC 2017-2019Prestige Beauty Advisor/Fragrance Champion (Sales) Advised clientele on skin care, cosmetics, and other beauty products such as serums,
lotions, and hair care products. Maintained sales quotas set for Ulta by high end fragrances such as Chanel and Tom Ford. Named Fragrance Champion due to expertise and exceeding sales quotas. Demonstrated proper cosmetic techniques and suggested different beauty products based on different skin types.Herndon & Stosich, P.A. Idaho Falls, ID 2016-2017Litigation Paralegal Conducted initial case assessments, legal research, and organized and maintained documents and case files, including calendar hearings and deadlines. Drafted correspondence and legal documents for attorneys, such as contracts and mortgages, and maintained discovery indexes. Prepared pleadings, affidavits, motions, exhibits, briefs, and gathered and arranged evidence and other legal documents in trial preparation. Contacted clients, witnesses, and attorneys to schedule interviews, meetings, and depositions.Sumpter Law, LLC Reno, NV 2012-2016Trusts & Estates (Probate) Paralegal Assisted in the seminal family law case Hill vs. Hill relating to QDRO involving an ex-spouse s retirement benefits, which was upheld in the Nevada Supreme Court. Worked with attorneys, and client advisors including accountants and financial advisors on trials.
Reviewed, maintained, organized, and prepared client files. Prepared deeds, asset spreadsheets, probate pleadings, and other court filings. Drafted correspondence, pleadings, motions, briefs, and other documents needed in preparation for trial. Prepared affidavits and other formal statements, notarized documents, reviewed bank statements, and assisted attorneys in most aspects of trust and probate administration. Handled exhibits and notes, and reviewed trial transcripts. Assisted in drafting and filing exhibits, briefs, appeals and other legal documents. Contacted clients, trustees, attorneys, and estate beneficiaries to schedule interviews, meetings, and conferences.Ranalli Zaniel Fowler & Moran, LLC Reno, NV 2008-2012Insurance Defense Paralegal Reviewed insurance policies and claims, prepared documents, and reviewed responses for practicing attorneys in personal injury cases. Managed medical claims, including obtaining and summarizing medical records and bills, and other relevant documents for discovery responses. Prepared pleadings, affidavits, and motions, and assisted in trial preparation. Assisted in drafting and filing exhibits, briefs, appeals and other legal documents. Contacted clients, witnesses, attorneys, and outside vendors to schedule interviews, record review and medical exams, meetings, and depositions.
University Preschool Reno, NV 2004-2008School Administrator
Maintained the day-to-day business operations of a preschool with 3 locations.
Managed HR activities, including performance reviews for instructors and ancillary staff. Managed communications and correspondence with parents and the community. Assisted with enrollment management, IT support, and billing services.EDUCATIONMontana State University, Bozeman, MT
Bachelor of Science in SociologyCalifornia State University, Monterey Bay, CA
Paralegal Certification and Legal Investigation CertificationHPW Real Estate School, Raleigh. NC
Real Estate Broker Certification |