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Click here or scroll down to respond to this candidateCandidate's Name
Casa Grande, AZ PHONE NUMBER AVAILABLE EMAIL AVAILABLECORE COMPETENCES & SKILLSInnovative & detailed oriented business professional with a diverse backgroundPossess ability to prioritize and balance multiple tasks in a fast-paced environmentExcellent interpersonal, communication and organizational skillsComputer and Microsoft Office proficiencyPROFESSIONAL EXPERIENCEAbbott Gurnee, IL 05/2024 PresentTraining Specialist I (Contractor US Tech Solutions)Responsible for managing the training and access needs of SAP system users, ensuring timely and effective training to facilitate system access and utilization. Coordinate with users, scheduling training sessions, and supporting ongoing training initiatives.Ensured employees received timely training, routed documentation, scheduling individual training sessions, and accurately entering data into the Learning Management System (LMS). Reported training metrics to managementResolved user inquiries, Organized and maintained training materials, proofread and ensured content accuracyGrainger Lake Forest, IL 09/2023 11/2023HR Customer Service I (Contractor Insync Staffing)Answers employee and manager general questions related to HR and Payroll processes, policies, Benefits, Tax, Salary, Employee verification and other general questions via phone, chat or emailDocuments all employee inquiries, issues, and transactions into the case management systemRegulated procedures, policies, knowledge base documents and other reference materials to assist in answering team member inquiries and resolving issuesRedirects complex inquiries to appropriate operations support, Administer accurate and timely transactionsMaintains personal and organizational data in the SAP HR system and managed time tracking system in KronosSupport a variety of HR processes and programs including I-9/E-Verify, Employment Verification, Educational Assistance, HR Invoices, and Referral PaymentsAbbott Gurnee, IL 10/2022 03/2023Training Specialist I (Contractor Mindlance)Monitor Compliance Training, Create and maintain Training plans using electronic LMSCompile data for the creation of training records and reports, Assist with the development, implementation and effectiveness of the Quality Management System per ISO, FDA and other regulatory agenciesCreate and process Change Request Orders, track request for signature approvalsManage and file training records on the Sharepoint siteProofread and audit all training documents for Good Document PracticesCompile data for the creation of training metrics and reportsAbbvie North Chicago, IL 07/2021 07/2022Training Support Specialist (Contractor Sun Technologies)Create and update LMS learner profiles, Register employees for training coursesUpdate training records, including granting credit, reconciling late training and updating training assignmentsProcess email transactions from the group mailbox, run ad hoc reportsUpdate department processes and procedures, Manage and retrieve inspection documentation for internal inspection, Assist with Audit inspections by generating reportsReview and process training request form, Manage and file training records on the Sharepoint siteImplement and develop training plans and programs within the Quality OrganizationState of Illinois / Department of Human Services Waukegan, IL 09/2019 02/2021Rehabilitation Case CoordinatorCollect demographic information to process customer applications for the Rehabilitation program for disabled individuals and explain the benefits and functions of the program to employeesAssist in creating policies and procedures for new employees, reviewed previous policies and made recommendation to streamline processesApprove and process timesheets and resolve pay issues discrepancies for Provider AssistantsManage case materials and clients records, updating case history information, prepare vouchers in Managed Care SystemPrepared correspondences, documents, customers case note and reports to send to customers, Case Managers and Health Care Providers about Customers care plans using computers, faxing, scanning and mailingApprove vendor authorization, confer with vendors concerning payments issues and services providedAdhere to State, Federal and departmental policies and procedures, adhere to HIPAA lawsAssist clients with Rehabilitation Vocational training and job placementHuman Resources Associate Compensation and Employee BenefitsGather, evaluate and analyze sensitive information to prepare and process workers compensation claims, insurance and personnel transactions, process leave of absence, FMLA transactions, terminations, transfers and unemployment claims, Adhere to State, Federal and departmental policies and procedures, adhere to HIPAA lawExplains and answer benefits questions and programs to employees, assist managers in identifying recruitment needsAssist with Onboarding of new employees, audit all onboarding document for completeness, managed position maintenance, assist withemployment verifications, personnel fileEntered individual rehabilitation plans on clients, utilizing medical and rehabilitation terminology; compiles, prepares, proofreads and processes necessary forms for completion of individual plans, including authorizations, cancellations and service plansAbbvie/Abbott North Chicago, IL 10/2017 05/2018Training Support Specialist (Contractor Collins Consulting)Set up new user accounts, monitored report in Isotrain, audit Learning Management System to ensure timely completions of training. Updated new and revised training requirements in LMSRemoved courses, inactivate accounts, sent reminder communications for upcoming trainingGrant SAP access, create sessions, reschedule past due training courses, Publish modulesRan reports, (VLookup, Pivot tables),upload training documents, report training metrics, trained users on processesBAXTER HEALTHCARE Deerfield, Illinois 08/2015 11/2015Administrative AssistantCreated and processed contracts for Master Services Agreements, HFAC, Statement of Work and Invoice/Shipments. Produced and analyzed standard reportsCreated and maintained spreadsheets to track payments for contracts, invoices and purchase orders, maintain filing systemsReviewed all contracts to ensure accuracy and compliance for legal and purchasing departments in documentation systemsManaged staffing activities, interviewing and onboarding of new employeesScheduled meetings, arranged travel and processed travel invoices, answered phones, sent and received mailing, performed all administrative duties as needed utilizing computer systems (Microsoft Office) and equipmentABBOTT LABORATORIES Lake Forest, Illinois 11/2014 02/2015Document Editor (Contractor Revolution Technologies)Reviewed and processed change request packages for corporate and divisional level documentation consisting of policies, procedures, and product specifications and justification of change, published control documentationUtilized various software programs for document review editing, scanning, cross referencing and distributionPublished controlled documents, filed, retained and retrieved documentsResponsible for auditing and assuring accuracy of production recordsInteracted with change request initiators and approvers to resolve discrepanciesBAXTER HEALTHCARE Round Lake, Illinois 07/2014 11/2014Documentation Specialist (Contractor- Randstad)Filed and scanned documentation into a structured database. Maintained Master Document filesCreated and edited documents (SOPS, BOPs, Job Aids, Change Request, Training Manuals) following the guidelines as outlined in the division policies. Published documentsRedline, markup, format headers/footers, revision change/history of documents, tracked documents changes, created labeling specifications, recorded information and updated spreadsheetABBVIE North Chicago, Illinois 05/2013 03/2014Audit Coordinator (Contractor - Manpower)Routed audit documents for review and approval, obtained approval signatures, uploaded and updated documents in SharePoint. Prepared, edited, filed and assembled documents for auditsSent reminders for submission of audit evidence, file maintenance and record keeping Managed multiple quality systems to ensure compliance with policies and proceduresBAXTER HEALTHCARE Deerfield, Illinois 12/2010 05/2013Human Resource Coordinator (Contract- Kelly Services)Assisted managers with recruitment processes and developed sourcing strategiesUtilized tools and systems to accurately schedule and confirm interviews, scheduled meetings, arranged travels and processed invoicesCreated offer letters, created, reviewed and post new job postings for internal and external mediaProcessed terminations and transfers, assist with onboardingFacilitated drug screen and background checks. Maintained and managed applicant tracking system, created, analyzed metrics and ran reports. Sent and generated surveys for candidate experienceSourced, pre-screened and submitted resumes of qualified passive and active candidates to hiring managers and made recommendations, investigated background check discrepancies. Managed shared HR mailboxHOSPIRA INC. Lake Forest, Illinois 12/2002 04/2009Staffing Coordinator (Human Resources)Recruited and assisted with hiring process to attract top talent, scheduled interviews and travel logistics, sourced and screened qualified candidates. Assisted managers with full cycle recruiting, provided excellent customer service. Conducted interviews, provided feedback and recommendationsEffectively communicated with all levels of management to provide insight on process improvement, sourcing strategies and employee retention initiatives. Processed relocation packages, Sent HR related correspondence to managers, candidates and to college career centers via computer email, fax and scanningPosted and managed open and closed requisitions, adhere to state and federal lawsFacilitated drug screens, background and reference checks, created and sent offers letters, on-boarding of new employees, prepare new hire orientation packages, audit new employee orientation paperwork, I9s. Generated reports in Excel. Managed personnel records in applicant tracking systemCoordinated college recruitment and job/career fairs events. Liaison for students, and career centersAssisted with all Intern activities, onboarding, new employee orientation, housing/logistics, poster sessions and computer setup. Processed relocation packages, perform administrative duties as neededEDUCATIONThe Illinois Institute of Art Schaumburg, IllinoisWeb Design CertificateNational-Louis University Wheeling, IllinoisBachelors of ArtTECHNICAL SKILLSMicrosoft Office, Excel, Outlook, Word, PowerPoint, Windows, Photoshop, Lotus Notes, Dreamweaver, SAP, PeopleSoft, SharePoint, Brassring, Taleo, BPLM, ATS Management Documentation Systems, ISOtrain, Concur, Coupa, LMS, ComplianceWire, Agile |
