Candidate Information Name Available: Register for Free Title Customer Service Representative Target Location US-NY-Albany Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Professional SummaryPositive and upbeat sales professional able to connect with customers, maintaindocumentation and exceed quotas. Maintain solid revenue streams by keeping open linesof communication with established and potential customers. Prospect for new businesscontinuously while capitalizing on emerging sales opportunities. Seasoned computerscience experienced developing applications, databases and cloud computing solutions.Smart professional with proven troubleshooting and debugging capabilities for resolvingcomplex technical issues.Work HistoryDIRAD Technologies - Customer Service RepresentativeClifton Park08/2023 - Current Answered constant flow of customer calls with minimal wait times Responded to customer requests for products, services, and company information Maintained customer satisfaction with forward-thinking strategies focused onaddressing customer needs and resolving concerns Updated account information to maintain customer records Utilized customer service software to manage interactions and track customersatisfaction. Suggested software and hardware modifications to reduce lag time and improveoverall speed.e Explained technical information in clear terms to promote better understanding fornon-technical users. Monitored systems in operation and quickly troubleshot errors. Patched software and installed new versions to eliminate security problems and protectdata.Spectrum - Sales Representative06/2021 - 08/2023 Overcame objections with successful product demonstrations and persuasivecommunication skills Supported sales plans by building strategies, proposals, and forecasts Responded quickly to customer concerns or requestSs Capitalized on market opportunities by monitoring competitor actions and trackingtrends Handled stressful situations professionally and multitasked with ease.Hannaford Warehouse - Warehouse Order Selector03/2019 - 03/2020 Contributed to smooth truck loading with skilled organization of outgoing shipments Tracked down items, followed orders, and used available systems to locate products Packed materials with due care to avoid damage during shipment Prepared items for storage, sales, and shipment with proper staging and tagging.All Choice Energy - Sales Representative07/2018 - 03/2019 Developed strong customer relationships via cold calls, presentations, and leadmanagement Overcame objections with successful product demonstrations and persuasivecommunication skills Supported sales plans by building strategies, proposals, and forecasts Determined customers' needs based on sales calls and face-to-face meetings.EMAIL AVAILABLEas& PHONE NUMBER AVAILABLEQ = Clifton Park, New York 12065Skills Strategic planning Competitor research Problem-solving Strong communication Problem-Solving Abilities Customer Service Sales Expertise Problem Resolution Web Development Software Transcription Software CRM software knowledge Engineering backgroundEducationWeuSalt Lake City, UTSoftware Engineer : ComputerEngineering12/2019Modern WeldingAlbany, NYWelding06/2016Cohoes High SchoolCohoes, NY