Candidate Information Name Available: Register for Free Title Patient Care Customer Service Target Location US-VA-Reston Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Patient Care Customer Service La Plata, MD Customer Service Patient Care Columbia, MD Patient Care Customer Service Washington, DC Customer Service Patient Care Cockeysville, MD Customer Service Patient Care Parkville, MD Customer Service Patient Care Baltimore, MD Patient Care Customer Service and phlebotomist Largo, MD

Candidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Zebulon, NC Street Address
SummaryHighly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.SkillsMultidisciplinary team collaborationProgress MonitoringPaperwork ProcessingEMR UpdatingCritical thinking abilitiesStress management techniquesProfessionalism and EthicsEpic SystemsExperienceDuke Raleigh Hospital Raleigh, NCHealth Unit Coordinator09/2023 - CurrentVerified insurance coverage prior to patient visits.Performed clerical tasks such as typing letters, memos, and reports as requested by management.Prepared new patient files by entering demographic information into a computer system.Greeted visitors and directed them to the proper area of the office.Provided customer service assistance to patients who had questions or concerns about their care plans.Received requests for medical records from outside agencies or individuals.Assisted with orienting new employees to departmental procedures.Organized patient records, charts, and other documents in an orderly manner.Coordinated communication between various departments within the facility regarding patient care needs.Updated patient information in electronic systems according to established policies and procedures.Provided administrative support to nursing staff as needed.Participated in team meetings regarding policy changes or improvements within the health unit.Managed daily operations of the health unit including filing, faxing, photocopying.Answered incoming calls and routed them to the appropriate departments or staff members.Responded to patient call lights quickly and expedited appropriate follow-through.Communicated with patients and medical staff to convey important information and facilitate smooth unit operations.UNC Johnston Health Clayton, NCNursing Assistant03/2022 - 01/2024Provided assistance to medical staff during tests, treatments and emergency procedures.Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.Performed basic nursing skills such as changing wound dressings and administering enemas.Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.Maintained patient records accurately by documenting daily activities and changes in conditions or treatments.Prepared treatment rooms for examinations by stocking them with necessary supplies and ensuring that all equipment was in proper working order.Recorded patient conditions and vital signs before and after medical operations.Answered signal lights, bells and requests-for-service to assist patient services fulfillment.Conducted regular rounds to check on patients' safety and proactively address issues.Education and TrainingJohnston Community College Smithfield, NCMedical Coding Specialist05/2024Beaufort County Community College Washington, NCGED12/2001