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Title Customer Service Community Manager
Target Location US-MI-Detroit
Email Available with paid plan
Phone Available with paid plan
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08/2020- 08/2023Street Address /2019-08/2020Street Address /2018- 12/2019Candidate's Name
Street Address
PHONE NUMBER AVAILABLE  EMAIL AVAILABLEObjectiveTalented professional manager seeking to fill an executive role. Assistant Community Manager/CommunityManagerChestnut Lake ApartmentsBenchmarkProactively identified all accounting errors by cross-referencing database Researched accounts and actively collected on past due accounts Complete paperwork to have verified vendors on property Schedule vendors for preparation of units Communicate with company lawyers when evictions are pending Created a plan that would solve the residents problems at hand Charged all resident accounts their monthly rate and any acquired late fees Filed any damages to units for chargeback on resident accounts WillowTree ApartmentsAmerican Campus Communities Participated in marketing meetings with Leasing Manager Conducted lease audits, organizing every file before August turn when new residents arrive Conducted tours for future residents Led Leasing Agents on training for better customer service Edited leases for all updated tenants in units or any changes in floorplans.WillowTree ApartmentAmerican Campus Communities Conducted tours for future residents Promoted high level customer service and assistance by greeting clients, responding to concerns, showing units, and 05/06/2024- presentJun 201405/06/2024- Still working herequickly resolving issues Maintained accurate records of all residents correspondence Contacted and followed up with tenants on renewal notices Helped future residents with any of the missing documents to create a smooth move in process5000 Town CenterThe Habitat CompanyReferencesJuan Hernandez- PHONE NUMBER AVAILABLEAdam Woodrow- PHONE NUMBER AVAILABLEEducationPioneer High SchoolKey SkillsCustomer RelationsSocial Media MarketingBusiness DevelopmentOrganizationConflict ResolutionFlexibilityData EntrySpanish SpeakingAdvanced SectionAssistant community ManagerThe Habitat Company

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