Candidate Information Name Available: Register for Free Title Operations Manager Sales Support Target Location US-NC-Raleigh	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Operations Manager Pittsboro, NC Digital Marketing Sales Operations Raleigh, NC Account Executive Sales Manager Graham, NC Operations Account Manager Garner, NC Operations Manager Project Management Morrisville, NC Case Manager Sales Durham, NC Operations Manager Customer Service Mebane, NC

ProfileDynamic operations leader with 25 years of experience driving team success, customer satisfaction, and business growth. Trusted executive known for fostering high-performance cultures focused on customer needs. Seeking an executive role in operational leadership to support start-ups and smaller companies in achieving impactful growth.Candidate's Name
Managed operations, inventory, and personnel for a $14M electronic security systems provider in NC and SC.Oversaw P&L of $4.2M with 17 direct reports, increasing recurring revenue by over $100K.Led a team of 12 in NC and SC to generate $5.2M in annual revenue and maintain high performance in installations, service, inventory, and sales support.Directed a 22-person team for a $20M global provider of security and emergency response solutions.Improved technician productivity to 82% (installation) and 79% (service) by introducing a resource allocation tracking tool.Achieved 97% of installation quota for 15 consecutive months, clearing a significant backlog.Enhanced profitability by controlling expenses and reducing overtime.Boosted upsell service business and reduced callbacks through thorough equipment checks.Core CompetenciesStrategic PlanningServant LeadershipRevenue GrowthCross-Functional Team LeadershipBudget & P&L ManagementSales & MarketingOperationsStart-UpsInstallations & ServiceSecurity SolutionsContinuous Process ImprovementProcurement, CRM & Billing SystemsProfitability AnalysisCustomer RelationshipsEmployee RetentionProblem SolvingTechnical InnovationProfessional ExperienceStrategic Security SolutionsBranch Manager2023 - PresentIntroduced scalable cloud-based access control services, partnering with a cloud solution provider.Hired a sales representative for a new region, leading to four new customers and additional staff hires.Improved service levels by upgrading equipment and introducing long-term customer contracts.Down East Protection SystemsService Manager2021 - 2023Global Guardian, LLCVice President, Asset Security2021SAF Technologies, Inc.Operations Manager2019 - 2021Allied Universal Security SystemsRegional Operations Manager2015 - 2019Stanley Convergent Security SolutionsOperations Manager, CarolinasProject ManagerInstallation Manager2009 - 2015AFL Network ServicesSecurity Engineer2006 - 2008SecureOne, Inc.General Manager & Regional Operations Manager2003 - 2006Early CareerSecurityLink from AmeritechService Manager, Operations Supervisor, TechnicianNSS (Entergy)TechnicianEducation & CertificationsPiedmont Baptist CollegeMaster of Biblical StudiesBachelor of Theology, Missions MinorP&L Statement TrainingCustomer Passion TrainingCorporate Management TrainingLenel Certified  SilverNICET Certification  Level 2North Carolina Low Voltage License & NC Alarm LicenseVirginia Compliance Agent & South Carolina Qualified Agent  BA & FireNBFAA Level 1ReferencesName  title/ company  phone  emailName  title/ company  phone  emailName  title/ company  phone  email