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PHONE NUMBER AVAILABLEEMAIL AVAILABLEProfessional SummaryTo obtain a career in a eld offering the opportunity to learn new skills, Personally strive to reach highest potential of success as an employee and focus on what is in best interest of the company. Am well experienced in customer satisfaction and communication skills with others. I enjoy working alone or with others and am always willing to help others when necessary. Rotating and movement within my department and practicing multiple different positions throughout the company is a strong desire.SkillsThigh debone trained in poultryFood safety and sanitationMultitasking AbilitiesPPE ComplianceOSHA guidelinesWorksite safetyQuality inspectionsProduction linesWorks well with others to meet production goalsLeaderAbility and patience to help solve all work related issuesWillingness and interest in learning new skillsexcellent work ethicEducationMay 2009Jackson County Comprehensive Highschool Jefferson, GaHigh School DiplomaGraduated with 3.5 Gpatop 10% in classDuel Seal GraduateObtained nursing assistant certification offered after completing special courses offered by school systemGainesville State College Oakwood, GaN/A NursingCompleted 1.5 years of college coursesWork HistoryJuly 2022 - CurrentPilgrams Pride - Gainesville, GaProduction WorkerOrganized work to meet demanding production goals.Supported machine operators in setup and operation of production equipment resulting in efficient runs.Took on additional shifts during peak work periods to keep projects on schedule.Used equipment properly to avoid workplace hazards or injuries.Followed safety procedures and guidelines to maintain safe working environments.Made sure that products were produced on time and are of good quality.October 2021 - March 2022First Financial Services - Gainesville, GaLoan ProcessorWorked with customers in person and via telephone to answer questions, process transactions, and resolve issues.Set up and completed loan submission packages.Assisted customers with completing loan applications and other paperwork.Evaluated loan requests and documents to verify accuracy and completeness.Prepared documents for underwriting by verifying client income, credit reports, and other information.August 2012 - November 2021Laguna Mexican Grill - Hoschton,GaWaitress/ BartenderMaintained customer satisfaction with timely table check-ins to assess food and beverage needs.Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.Kept server areas clean and stocked to increase efficiency while working tables.Bussed tables during busy periods to assist staff and quickly turn over tables.Remained calm and poised when dealing with difficult customers or during busy shifts.Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.Used cash registers and credit card machines to cash out customers.Trained new waitstaff on proper food handling, customer service and safety procedures.Provided recommendations on menu items and upsold food and drinks to increase sales.Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.August 2013 - May 2014Hill Haven Nursing Home - CommerceCertified Nursing AssistantPromoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.Upheld infection control and prevention policies across different patient-facing areas.Helped patients with self-feeding and assisted feeding, based on individual needs.Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.October 2010 - November 2011Acumen Fiscal Agency - Nicholson, GaCertified Nursing AssistantProvided transportation and appointments management.Completed entries in log books, journals, and care plans to accurately document and report patient progress.Traveled to clients' homes to complete healthcare services and promote continuity of care.Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.Assisted disabled clients to support independence and well-being.Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.Communicated regularly with clients' families to provide updates on health and wellbeing.Transported clients for medical and personal outings.July 2007 - October 2009Hill Haven Nursing Home - Commerce, GaCertified Nursing AssistantDelivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.Helped patients with self-feeding and assisted feeding, based on individual needs.Upheld infection control and prevention policies across different patient-facing areas.Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.Accomplishments5Year of Passing: 2009I'm interested in learning new things different atmospheres and mostof all succeeding in whatever choose to doQuick learner, friendly, work very well with othersAcumen Fiscal Agency-Home Healthcare Nurse January 2011February 2012Hill Haven Nursing Home-Certied Nursing Assistant OctoberDecember 2010Laguna Mexican Grill -Server January 2012 April 2018 |