| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
OBJECTIVEIn my previous role I led a team of dedicated professionals who provided compassionate and efficient services. This position required a mix of administrative and customer service skills. I had a deep understanding of the needs of our clients aiming to enhance their quality of life and foster their independence. My expertise in onboarding scheduling and recruiting ensured that our team was well-equipped to succeed. I have a friendly and approachable demeanor and I am fluent in both English and Spanish. With over 25 years of experience in management training and staff supervision I am always eager to take on new challenges and contribute to the goals of the HR department.EXPERIENCEAlways Compassionate Health - 12 Water Street WP NY 10601 Care Manager Jan 24-PresentIn my current role as a Health Care Manager at Always Compassionate, I am responsible for ensuring that patients receive the care and treatment they need. This includes suggesting increased hours of care when necessary and educating patients on their care plans. I also connect them with social services programs and follow up regularly to evaluate progress and maintain records. Collaboration with healthcare professionals is crucial in providing comprehensive care coordination, and I serve as an advocate for my patients, helping them navigate the healthcare system and access necessary resources. Additionally, I supervise caregivers to ensure their duties are carried out effectively and strive to create a positive caregiving experience. I collaborate with various departments and agencies to ensure all authorizations are up to date and work closely with our nurse to reassess clients and update care plans as needed.Always Caring of CT - 29 East Main Street Westport CT Recruiter / Scheduler/on boarding coordinator, -April 22-Jan 24 As the recruiter/scheduler/on-board coordinator in a growing company I had the opportunity to learn various aspects of home care. In a small organization I had to be flexible and take on multiple roles. I updated employee resources such as handbooks and company policies and designed welcome kits for new team members. I processed paperwork like tax documents and nondisclosure agreements and provided training links and login information. I also set up hardware and software for new hires answered questions and ensured completion of onboarding training. Provide all new employees with the necessary hardware and software installations. Give employees the necessary paperwork and materials to start their work. Responded to inquiries from new employees. Giving presentations or showing new employees how things work. Making sure new employees finish their training and being available to help them with any questions they may have about their pay company rules or job duties.PHONE NUMBER AVAILABLEEMAIL AVAILABLEMount Kisco NY 10549Bloomingdales - 175 Bloomingdale RD White Plains, NY 10605 BUSINESS MANAGER Dec 11 to Apr 23I have successfully overseen multi-million-dollar businesses, serving as a mentor and advocate for my team while driving the success of the business. As a leader, I prioritize teamwork and set an example for my team. I handle all communication with the team, assist in client activities, and oversee the work of employees, including hiring, training, and evaluating new hires. My focus is ensuring that the team is on track to meet our financial goals and aligned with our business mission. Additionally, I am responsible for developing and implementing budgets, preparing reports for department and general managers, and ensuring compliance with company policies. I am dedicated to addressing customer issues promptly to ensure a positive customer experience, resulting in high customer retention rates. I also implement strategies to effectively present and sell merchandise through regular product demonstrations and maintain an efficient business calendar. I conduct performance evaluations, handle hiring and disciplinary actions, and create weekly schedules for a team of 6 to 18 workers during peak seasons. Overall, I supervise all work and strive to achieve financial and operational objectives while maximizing sales and productivity through effective communication with account representatives and store staff, and adherence to vendor guidelines and merchandise standards. Nordstrom - 35 Westchester RD White Plains, NYBUSINESS MANAGER May 07 -Dec. 11As the cosmetic manager oversees the day-to-day operations of a cosmetics department or store, often within a mall or department store. Your responsibilities as a cosmetic manager are to maintain the staff schedule, supervise employees, manage inventory, and ensure that customers are satisfied. Your duties also include overseeing the sales of the store, tracking profits, and working the products or sales counter when necessary. You set store-wide goals and ensure your staff is meeting them. Additionally, you hire and train staff and monitor their performance.Macy's - 700 Lee Blvd Yorktown Heights, NY 10598BUSINESS MANAGER Sept 96 -May 07As the team leader, I played a pivotal role in driving the growth and success of my business. I actively participated in expanding our operations, ensuring that both my personal sales targets and the overall expectations for my team were consistently met. Together, my team and I built a strong, healthy client base, which in turn increased our collective productivity and that of the Beauty Advisors assigned to the Clinique brand. I worked closely alongside the Beauty Advisors, modeling the behaviors and techniques that led to heightened sales and exceptional customer service. As a result, we were able to reliably meet and exceed Clinique's sales goals, delivering stellar performance on a daily, weekly, monthly, and annual basis. Elevating the client experience through skilled artistry and advanced treatment services was another key focus area for me. I spearheaded the successful execution of the marketing calendar, seamlessly implementing events, promotions, and other strategic initiatives that drove customer engagement and bolstered our brand presence in the market.SEBNC Quality Vending Home Care - 1997 Turnbull Ave Bronx NY 10549 OFFICE COORDINATOR /HHA Jan 85-Feb 96With over a decade of experience as an office coordinator, I've had the privilege of honing my skills and making a meaningful impact in the lives of others. As I continued my education, I was drawn to the rewarding role of a Home Health Aide, where I've dedicated the past six years to providing compassionate care to those in need. Whether it's lending a helping hand with daily tasks, offering emotional support, or simply being a listening ear, I've learned that even the smallest acts of kindness can bring profound comfort to those I serve. By staying vigilant and proactive in preventing emergencies, I've developed a keen sense of awareness and quick thinking, allowing me to respond with confidence in times of crisis. But what brings me the greatest joy is seeing the positive difference I can make in the lives of my patients and their loved ones, and I am humbled to be a part of their journey towards healing and wellness.EducationJames Monroe High School Bronx NYMercy College Bronx NYBusiness Administration- some college creditsKey Skills:CommunicationOpennessLeadership skillConscientiousnessAbility to negotiateRelationship managementAdaptability SkillsSourcing SkillsComputer skills- [Windows-Excel- Microsoft-Google Doc-Mac OS-Teams] Scheduling programs [Alayacare-Wellshy-HHAEchange] LanguagesEnglish and SpanishReferrals upon request |
