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Click here or scroll down to respond to this candidateCandidate's Name
Street Address N Franklin StWilmington, De Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVETo apply my exceptional interpersonal and communication skills to become effective in giving the best customer service experience. With the ability to adapt to my environment and learn new things will mold me into a great customer service representative that caters to the needs of the clients. My previous experience in a banking institution as a Sr Credit Analyst will allow me to be even more effective and helpful.EXPERIENCEWalgreensInventory Specialist/ Nov 2022-June 2024Performed daily inventory counts via Zebra handheld deviceReceived orders from Vendors and issued credits for returnsDaily counts for pharmacy as well as vendor returns for excess stock per RXI inventory systemProcessed call-ins and season exit out merchandisePrinted daily mylars for price changesProcessed truck deliveries as well as work the truck lifting anywhere from 25-60 poundsShopRiteCashier/June 2022-August 2022Assisted customers via self checkout or manually ringing per POS system.Assisted Courtesy counter when busy with lottery machine, answering customers concerns on price plus club memeberships and processing refundsPut away customer returnsMade sure area was cleaned in between customers and bags stockedThe Salvation ArmyResident Advisor/ June 2011-June 2022Assisted and monitored resident activity per camera system to make sure they are adhering to the rules of the shelter while they are in common areas such as dining area and lounges.Record daily activity in shift logbook for next shift while also providing verbal reports on any incidents that may have occurred.Keep A Job ProgramParticipant-Volunteer / November 2010-June 2011This program was a state funded one and mandatory for those receiving TANF benefits.This program was tailored to help those that were employed to keep their job by providing support, incentives and other outside resources.Volunteer to get hours credited which helped get maintain employment.Welfare to Work Program/ EDSI IncorporatedParticipant-Client/August 2009- October 2010This program was in conjunction with Keep a job and other welfare to work programs.This program would help with computer literacy training and would help those that didnt have their diplomas obtain them.The Brandywine River BallroomBartender/ August 2008- October 2009Served alcoholic beverages according to ABC policy and guidelines.Rung up patrons orders, restocked in between cleaning glassware.Sliced fresh fruit for drinks and cocktails.Arbys Roast BeefAssistant Manager/ June 2006- August 2009Made daily deposits, drawer counts, overrides and approvals.Ordered supplies needed for the month.Assigned areas for crew members and made sure all orders were filled correctly .Milan MotelHead of Housekeeping/ June 2003-August 2006Cleaned rooms per charts and as guests checked out.Provided clean linen and towels after washing.Ordered supplies and also did light maintenance.Dollar World IncStock/ May 2002- June 2003Stocked shelves and frozen food.Advised Manager if items that needed to be ordered.Worlds Greatest Dollar StoreCashier/ October 2001- May 2002Rung up customers purchases in POS system.Returned unwanted items to proper areasCounted drawer and closed register.Cleaned area for the next shiftArbys Roast BeefCrew members/ August 2000- October 2001Worked the slice area preparing sandwiches.Kept slicer area clean and sanitized in between lunch and dinner rush.Made sure there was enough product for the day.Claymont Headstart Preschool ProgramTeachers Aide/ June 2000- August 2000Assisted with seating children and taking attendance.Helped with arts and crafts and nap time.Beneficial National Bank now Household Retail ServicesSr. Credit Analyst/ September 1997- October 2000Input credit card applications of the merchants we financed for.Performed manual overrides and authorization per Supervisor.Evaluated and combined customer inquires on credit report to help with credit approval.KahunavilleArea Leader of Redemption area/ June 1995- September 1997Ordered supplies and weighed tickets for prizes for customers.Assisted with staff schedulingCounted tokens in game machine for monthly reportsEDUCATIONPost University- Bachelors in Human Services/ Sociology Health and Community ServicesApril 2015-January 2022 GPA 2.97 Cumulative 3.0Howard High School of Technology- General StudiesSeptember 1991- June 1995 GPA 2.50AWARDS AND ACKNOWLEDGEMENTSOctober 1996-Won 2nd place in high school V.I.C.A Vocational Industrial Clubs of America. Presentation for The Mary Mother of Hope House which is a shelter for women and children that are homeless in the community. |
