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Kansas City, MissouriPHONE NUMBER AVAILABLEEMAIL AVAILABLEProfileNational Register Certified Medical Assistant/PhlebotomistSpecialize SkillsInsurance Verification Data EntryCharting Patient RoomingPatient/Customer Care Representative COVID ScreeningSupply Ordering New Employee TrainingPhlebotomy EMRWaived Testing LeadershipPhlebotomy Medical TerminologyInventory Specimen ProcessOrganization Telephone etiquetteCapillary Collection Teacher AssistantProfessional ExperienceMe 2 You Career Academy Medical Assistant/Phlebotomist/ Laboratory Instructor Assistant 10/2022-PresentProvide professional telephone etiquette.Perform specimen collection for DOT and other testing purposes.Provide patient, client/customer service satisfaction.Sanitize and stock patient care areas.Provide all phlebotomy aspects of patient care.Provide assistance to the instructor in the laboratory for students.Provide mobile phlebotomy services for patients.Provide front office skills, patient scheduling, patient check-in/out, insurance verification, co-pay collection, etc.COVID screenerCommunity Choice/Missouri Mentors Supervisor/Medical Support Lees Summit Missouri 11/2017-PresentMaintain awareness of advances in medicine, health insurance changes, and financing optionsAssist patients with personal hygiene and careResolve customer complaints or answer customers questions regarding policies and proceduresProtect the security of medical records to ensure that confidentiality is maintainedReview records for completeness, accuracy, and compliance with reputationsDevelop instructional materials and conduct in-service and community-based educational programsUnderstand the role of HIPAA, OSHA, COLA, and CLIA-waived testingCollect blood and non-blood specimens for testing and analyzing in a clinical laboratoryEffectively communicate with patients, doctors, and medical staff efficiently and understand the importance of bedside mannerVerify patients identity to ensure proper labeling of specimens and entry of information into a databaseAssemble and maintain equipment such as needles and specimen containersKeep a clean, sanitary, and safe work environmentExplain procedures to patients, monitoring blood pressure and positioning patientsUnderstand the responsibilities of patient care and monitoring, safety, and complianceUse of appropriate electrocardiography equipment and suppliesUnderstand diagnostic cardiac testing to include electrocardiograms, Holter monitors and stress testsRecognize cardiac rhythms, arrhythmias and artifacts with appropriate responses and reporting to physiciansAssist cardiologists with stress testing,Patient preparation for Holter or ambulatory monitoring and stress testsKnowledge of medical terminology, disease processes, anatomy, and physiologyEducation/AchievementsAdult Education & Literacy High School Diploma Kansas City, MissouriUniversity Central Missouri Certified Nursing Assistant Kansas City, MissouriMedCerts Cardio-Phlebotomy Livonia, MichiganMe 2 You Career Academy NRCPT Kansas City, MissouriMe 2 You Career Academy NRCMA Kansas City, MissouriMe 2 You Career Academy Deans List Kansas City, MissouriMe 2 You Carer Academy Valedictorian Kansas City, MissouriProfessional ReferencesNatosha Cutchlow, CNA, NRCMA, CPT, PD PHONE NUMBER AVAILABLE Kansas City, MoChickoiyah Brown, MA, CPT, CEO PHONE NUMBER AVAILABLE Kansas City, MoValencia Young, CMA, Instructor PHONE NUMBER AVAILABLE Kansas City, MoProfessional References Available Upon Request |