Candidate Information Title Customer Service General Manager Target Location US-WA-Seattle Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Customer Service General Manager Mercer Island, WA Customer Service General Ledger Kent, WA Customer Service General Manager Puyallup, WA Customer Service General Manager Seattle, WA Customer Service General Contractor Tacoma, WA Customer Service General Store Seattle, WA Administrative Assistant Customer Service Maple Valley, WA

PROFESSIONAL SUMMARYDynamic leader with over a decade of progressive managementexperience in the fast-paced Las Vegas restaurant scene, notably with Capriotti's. Excelled in staff scheduling, inventory management, and fostering a high-quality customer service environment. Proven track record in boosting efciency and implementing cost controls, blending hard skills like budgeting with soft skills such as conict resolution.EXPERIENCERestaurant General ManagerSeptember 2018 - June 2024 Capriotti's, Las VegasRestaurant ManagementMay 2016 - May 2018 Marcos Pizza, Las VegasMaintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safetyMaintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipmentSet and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfactionSet schedules for 25 person staff by planning and designating shifts and hoursOversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank each day.Scheduled and received food and beverage deliveries, adhering to food cost and budgetEnsured accurate records and sufcient supplies by conducting daily inventories of food, beverages, and other materialsOversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank each daySet and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction Motivated staff to perform at peak efciency and quality CONTACTPHONE NUMBER AVAILABLEEMAIL AVAILABLEPuyallup, Washington 98372SKILLS Staff scheduling Budgeting Inventory management Regulatory complianceKitchen equipment operation andmaintenance Conict resolution Cost controls RecruitmentALBERT MCCUEMANAGERRestaurant General ManagerJanuary 2008 - January 2016 Sbarros Pizza, Las Vegas Analyzed variances and implemented corrective actions to increase sales and reduce waste and labor where needed.Applied strong leadership talents and problem-solving skills to maintain team efciency and organize workows to meet any daily demandEstablished and maintained positive work environment to enhance retention and productivityEnsured accurate records and sufcient supplies by conducting weekly inventories of food, beverages, and other materialsOversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank each daySet and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfactionMaintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.EDUCATIONCompleted coursework towards High School DiplomaSachem High School North, NYCompleted coursework towards Associate of Arts in Automotive MechanicsWestern Suffolk BOCES, NYCERTIFICATIONS SafeServ certication: Food HandlingACCOMPLISHMENTSConsistently held the position of best performing store in the regionReduced labor costs 2% by reworking schedulesProvided outstanding customer service and showed a willingness to go above and beyond company expectation that contributed to the honor of running Flagship store in Las VegasAwarded and was recognized as Manager of the year for exceptional service and for turning a Corp store that was under performing into a protable location in a very short time