Candidate Information Name Available: Register for Free Title Customer Service Representative Target Location US-TN-Bristol Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name
Bristol, TN Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESkillsStocking and ReplenishingSenior Leadership SupportReport CreationMicrosoft ExcelCredit Card Payment ProcessingCustomer RelationsBusiness Development UnderstandingSales ExpertiseAccount ManagementWork HistoryApril 2016 - June 2020Apple - Bristol, TNCustomer Service Representative Work From HomeProvided customer service and technical support for all Apple products April 2013 - April 2015Sprint - Blountville, TNChat Support and Team TeadDemonstrated proficient product knowledge to customers and provided detailed product information.Built customer loyalty and retention by delivering excellent shopping experiences.Developed a new chat system to help find information and resources to make a better experienceFebruary 2014 - June 2016Touchstone Wireless - Bristol, TNRepair or Replace PhonesIdentified issues, analyzed information and provided solutions to problems. If repair is not possible, replacement of same or equivalent sent October 2014 - February 2015Walmart - BristolSeasonal WorkerStraightened My area did reset on the end caps and assisted managers and other areas where They needed helpMarch 2009 - May 2013Highlands Podiatry - Bristol, TNFront Office ManagerScheduling appointments and prior authorization for surgery Overseeing the accounts payable and receivableWriting the employee handbook and policy and procedures for the office Helping the doctors with patient care when we were short staffed Cigna HealthcareFebruary 1999 - June 2002Providing customer service for those calling in to check on claims or denials of claims. Among tasks, I entered claims and to process to customer service for dedicated groups, and also works with prior authorizations and making sure end of life care was always handled in a timely manner. March 998 - February 2003Food CityBack Office AssociateProcessed report from the prior day for all department of Process accounts receivable and payable for the store Took deposit to the bank daily.Verified time cards to make sure all time was accounted for and processed. Also worked in the front office back office computer room did price changes for the store and worked in multiple departments.