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G E N E S I S M C K I N N E YSaginaw, TX Street Address  EMAIL AVAILABLE PHONE NUMBER AVAILABLESUMMARYPerformance-oriented CEO and principal consultant skilled at evaluating and optimizing all facets of operations. Accomplished in helping companies reorganize and revitalize systems and controls. Proactive in empowering leaders to take reigns and keep companies agile in face of changing business conditions and market trends. WORK EXPERIENCECEO/Principal ConsultantLGM Consulting Saginaw TX Jan 2024 - Feb Present Strengthened market position, leveraging industry knowledge and business acumen for success. Increased company revenue with improved marketing and customer engagement strategies. Minimized employee turnover and HR costs via appraisal and reward system. Instituted corrective actions to address organizational issues. Provided guidance on financial management practices, including budgeting, forecasting, and cash flow management. Supported clients through periods of change by creating detailed transition plans tailored to their specific needs. Developed strategic plans to address identified weaknesses and enhance overall business performance.Recruiting & HR CoordinatorSelf-Opportunity Inc Lewisville TX Apr 2019 - Feb 2020 Coordinated recruitment by posting job openings, reviewing resumes, and conducting interviews. Led recruiting, selection, and hiring of creative staff. Filled 50+ openings by recruiting, screening, and referring candidates. Delivered best-in-class client service by recruiting, retaining, and developing exceptional teams. Maintained a strong roster of performers by recruiting new members from general members. Assisted in recruiting, scheduling, performance appraisals, and staff training. Supported recruiting efforts for the leadership team, focusing on diversity and inclusion objectives. Recruiting & HR CoordinatorVistar Performance Food Group Southaven MS May 2018 - Sep 2018 Organize and schedule workers to ensure the organization is fully staffed on each work shift Monitor overtime and report workers hours to the payroll department so workers are accurately and adequately compensated Managed and controlled office supply inventory for timely ordering and requisition of depleted stock Developed relationships with hiring managers to understand their staffing needs and preferences. Developed and enforced administrative and operational policies to motivate staff and ensure accuracy Ensured adherence to labor laws and company policies through regular audits and updates. Directed clients to appropriate personnel to address concerns, resolve complaints, or answer account-related questions Coordinate with external staffing agencies to meet the organization's temporary staffing needs Develop and implement efficient and effective recruitment strategies to attract and retain qualified candidates. Community Intervention SpecialistMidsouth Health Systems West Memphis, AR Dec 2017 - May 2018 Works closely with professional staff, including LMSW and LCSW Provide on-site and off-site intervention to patients Coordinate with community organizations and resources to provide additional patient support and services Collaborate with local law enforcement agencies to ensure the safety of patients and staff Develop and implement training programs for staff using the Mental Health Treatment Plan and Rehabilitative Services for Persons with Mental Illness (RSPMI) services.Recruiting & HR CoordinatorRandstad Bosch Site West Memphis AR Mar 2016 - Sep 2016 Liaison between Bosch and Randstad's management team Assisted HR with administrative duties Maintained accurate and up-to-date attendance documentation for reporting purposes Assist in coordinating and implementing performance coaching programs to enhance employee productivity and engagement Conduct regular check-ins with employees to assess their progress and provide guidance on performance improvement Create and maintain a database of employee performance data to track progress and identify areas for improvement Develop and deliver training programs to educate employees on best practices and strategies for performance improvement. Leveraged knowledge of departmental procedures and familiarity with HR operations and programs to answer routine questions and inquiries. Assisted with onboarding new employees through orientation sessions and providing necessary paperwork. Customer Service Representative / Technical Support Asurion Nashville TN Aug 2015 - Jan 2016 Provided exceptional technical support to customers by troubleshooting and resolving their technical issues via phone, email, or chat Provided technical support to customers by troubleshooting and resolving technical issues over the phone Assist in developing and implementing customer service strategies and procedures to improve customer satisfaction and retention Built trusting relationships with customers to better understand their needs. Delivered fast and friendly service to handle questions and service complaints. Police Administrative Assistant/HR AssistantEarle Police Department Earle ARMay 2012 - Oct 2014 Performed various routine and complex, confidential administrative, clerical, and secretarial duties in keeping official records, transcribing and typing reports involving complaints, arrests, citations, and other law enforcement reports and correspondence, collected fines, and processed payments through the office and court Assist citizens and staff This position includes dispatcher duties, including answering the phone and operating the radio, computers, and other electronic equipment Maintain confidentiality of sensitive information and records Coordinate and schedule training sessions for police department personnel, ensuring compliance with department policies and state regulations Assist with organizing community events and outreach programs to promote positive police-citizen relationships. EDUCATIONBachelor of Arts in PsychologySouthern New Hampshire University Manchester NH Graduated: Jun 2024 I am obtaining a BA in Psychology with a concentration in Forensics. High School DiplomaEarle High School Earle AR Graduated: May 2007SKILLS Communication Skills  Customer Service Management Cost Reduction  Conflict Resolution Presentation Skills  Training and mentoring Continuous Improvement  Strategic Planning Performance Improvement  Business Development