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            Candidate's Name
     PHONE NUMBER AVAILABLE | EMAIL AVAILABLE | Tucson, AZ Street Address


With over a year of experience in IT support, I've developed skills in technical support,
software troubleshooting, installation, Microsoft applications, and ticketing systems. I am
eager to bring my problem-solving skills and passion for technology, where I can contribute to
an efficient IT support environment and help ensure seamless operations for all users.



WORK EXPERIENCE
IT HELP DESK TECHNICIAN
Yusinyu Construction Sarl.
May  2 022 - November 2023
  Provided technical support and troubleshooting for hardware and software issues.
  Installed, configured, and updated software applications and operating systems.
  Conducted staff training, developing strong communication and problem-solving skills.
  Resolved connectivity issues for both wired and wireless networks.
  Maintained IT inventory, ensuring accurate tracking and procurement of equipment.
  Collaborated with team members to identify and resolve technical challenges.
  Provided training to staff on new technologies and software applications.



EDUCATION                                    SKILLS
                                                Programming Languages: Python
University of the People
February 2024 - Present                         Web Technologies: HTML, CSS,
AS Computer Science                             WordPress
 I SLB Vilnius, Lithuania                       Operating Systems: Windows, Linux
   Graduated 2023                               (basic)
   BS Business Management
                                                Tools and Software: VoIP Technologies,
                                                Microsoft Office 365, Jira Service Desk,
CERTIFICATIONS                                  Active Directory
                                                Networking Knowledge: Familiar with
  Google IT Support Professional |
                                                networking protocols (TCP/IP, DNS,
  Coursera : July 2024
                                                DHCP...)
  Full Stack Web Development | Dublin
                                                Other Relevant Technical Skills: Basic
  Coding School : September 2023
                                                troubleshooting, IT support, hardware
                                                installation

PROJECTS
Personal Portfolio Website: Project             NK s Art Store : Project Link
Link
Technologies Used: HTML, CSS,                   Technologies Used: WordPress, WooCommerce
JavaScript.