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Title Customer Service Cedar Rapids
Target Location US-IA-Cedar Rapids
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Temp Work - General Labor Customer SalesCedar Rapids, IA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate to: Cedar Rapids, IA - Marion, IA - Iowa City, IA Authorized to work in the US for any employerWork ExperienceCustomer Service, banquet helper housecleaningLabor Force Temp Job Agency - Cedar Rapids, IAFebruary 2020 to April 2023Temp agency assigned Temp positions that I had experience. Customer Service. Banquet Serving, housecleaning etc. Also handled cash. And accounts receivable, billing accounts to clients. I did a seasonal position at H&R Block.Customer sales representativeThomas L Cardella and Associates - CedarRapids IAJune 2014 to March 2019Inbound outbound calls worked on John degree spectrum etc worked on Spectrum small business Sold to small businesses internet. Phone and cable. Also supplemental Insurance Waitress/HostessGeneral Labor - Mason City, IAMay 2010 to July 2013Seat guests, take orders, serve food, provide excellent customer services. Answer phones, deliver food to adjoining hotel, bookwork.hostessWaitressBreakfast House - Cedar Rapids, IAMarch 2004 to August 2010Seat guests, take orders, serve food, provide excellent customer services. Sales RepresentativeMCI - Cedar Rapids, IASeptember 1996 to November 2002 Outbound phone sales to promote and sell local and long distance phone service packages. Assist customers to resolve billing issues, bundling services, new accounts. Manage and assist with escalated calls to provide excellent customer services. EducationCertificate in Human ServicesKaplan UniversityHigh school diploma or GEDSkills Call Center (4 years) Customer Service (3 years) Crew Member (1 year) Hostess (1 year) Call Center (2 years) Crew Member Customer Service Hostess Telemarketing Inside Sales Banquet Experience Outbound Sales Serving Experience7 (7 years) Office Experience Sales Experience Cold Calling Outside Sales Upselling CRM Software Salesforce Sales Management Manufacturing Computer literacy Basic math Sales Support Pricing Customer Relationship Management Sanitation Time management Leadership Management Recruiting Retail sales Social media management Restaurant experience Data entry Employee evaluation Warehouse experience Quality control Sales Cash handling Negotiation Presentation Skills Event Planning Merchandising Warehouse Distribution Experience Warehouse Distribution Experience Microsoft Powerpoint English Typing Microsoft Office Intake Cashiering Microsoft Excel Inventory control Communication skills Database management Hotel experience WordPress Hospitality Guest services Guest relations Serving CateringMilitary ServiceBranch: Us ArmyService Country: United StatesRank: PFCApril 1989 to June 199276C Equiptment, Parts, And Records SpecialistDispatcher in the Motor PoolCertifications and LicensesTwo year Degree in Human ServicesPresentForklift CertificationFood Handler CertificationAssessmentsCustomer focus & orientation  CompletedOctober 2022Responding to customer situations with sensitivity Full results: CompletedCustomer focus & orientation  ProficientOctober 2021Responding to customer situations with sensitivity Full results: ProficientCustomer service  CompletedOctober 2020Identifying and resolving common customer issuesFull results: CompletedWork style: Reliability  ProficientJuly 2021Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientCall center customer service  CompletedDecember 2022Demonstrating customer service skills in a call center setting Full results: CompletedCustomer service  CompletedOctober 2022Identifying and resolving common customer issuesFull results: CompletedData entry: Attention to detail  CompletedSeptember 2021Maintaining data integrity by detecting errorsFull results: CompletedSales skills  ProficientSeptember 2021Influencing and negotiating with customersFull results: ProficientAttention to detail  ProficientOctober 2021Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientFront desk agent (hotel)  CompletedDecember 2021Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: CompletedFront desk agent (hotel)  CompletedDecember 2022Selecting hotel rooms based on requests and identifying errors in hotel data Full results: CompletedScheduling  ProficientMarch 2023Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: ProficientFood service: Customer situations  ProficientMay 2023Identifying and addressing customer needs in a food service setting Full results: ProficientFood service fit: Crew member  ProficientMay 2023Measures the traits that are important for successful food service crew members Full results: ProficientCall center customer service  CompletedJune 2021Demonstrating customer service skills in a call center setting Full results: CompletedAdministrative assistant/receptionist  CompletedFebruary 2022Using basic scheduling and organizational skills in an office setting Full results: CompletedIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional Information Strong work ethic  Punctual and reliable Detail oriented  Excellent customer service skills

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