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Click here or scroll down to respond to this candidateCandidate's Name
Winter Haven, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceCSR - Customer Service RepresentativeRascachita Inc.-Spring Hill, FLNovember 2020 to February 2023Setting appointmentAnswer callsFront deskHuman Resources SpecialistEl Amo-Decatur, GASeptember 2016 to August 2020Customer Service, Set Appointments, Feedbacks, Assist Help EducationHigh school diplomaLeto High School - Tampa, FLJanuary 2004 to February 2007Skills Bilingual (10+ years) Human Resources (3 years) Employee Orientation Workers' Compensation Retail sales Marketing Human Resources Management Front desk Customer service Cold calling Guest services Cash handling Software troubleshooting Hospitality Negotiation Human resources Cash register Analysis skills Debits & credits Retail sales Supervising experience Live chat Windows Serving Marketing Office management Research Sales Technical support Microsoft Excel Communication skills Customer relationship management Telemarketing Google Suite Computer skills English Spanish Call center Phone etiquette Typing Bilingual Upselling POS Microsoft Office Salesforce Help Desk Outside sales Solar energyLanguages English - Fluent Spanish - FluentAssessmentsCustomer service CompletedApril 2023Identifying and resolving common customer issuesFull results: CompletedGeneral manager (hospitality) ProficientNovember 2023Solving group scheduling problems and reading and interpreting P&L statements Full results: ProficientCall center customer service CompletedOctober 2023Demonstrating customer service skills in a call center setting Full results: CompletedManagement & leadership skills: Impact & influence Completed February 2023Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: CompletedFront desk agent (hotel) ProficientDecember 2023Selecting hotel rooms based on requests and identifying errors in hotel data Full results: ProficientSales skills CompletedMarch 2023Influencing and negotiating with customersFull results: CompletedWork style: Reliability ProficientOctober 2023Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientRetail customer service ProficientNovember 2023Responding to customer situations in a retail setting Full results: ProficientCustomer focus & orientation CompletedOctober 2023Responding to customer situations with sensitivity Full results: CompletedCleaner fit ProficientOctober 2023Measures the traits that are important for successful cleaners Full results: ProficientFood service: Customer situations ProficientNovember 2023Identifying and addressing customer needs in a food service setting Full results: ProficientCustomer focus & orientation CompletedMarch 2023Responding to customer situations with sensitivity Full results: CompletedWorking with MS Word documents CompletedMarch 2023Knowledge of various Microsoft Word features, functions, and techniques Full results: CompletedFood safety CompletedApril 2024Knowledge of proper food and equipment handling safety measures Full results: CompletedAdministrative assistant/receptionist Proficient September 2021Using basic scheduling and organizational skills in an office setting Full results: ProficientAttention to detail ProficientNovember 2023Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientBartending ProficientApril 2024Understanding, pouring, and mixing drink ordersFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
