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Title Scrum Master Business Analyst
Target Location US-NC-Wake Forest
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Candidate's Name
Agile Transformation Lead(SPC, RSASP, CSM, PMP, SAFe, PMI-ACP, SSM, SPOC, BS)EMAIL AVAILABLEPHONE NUMBER AVAILABLEPROFESSIONAL SUMMARYI am a highly skilled and passionate Agile subject matter expert and have enabled my teams for 10 years to continuously deliver projects cost effectively and on time. I am a certified Scrum Master /Agile coach/Business Analyst with well-rounded experience in utilizing the agile framework to develop IT projects and programs. Capable of transforming from Waterfall to Agile, bringing overwhelming enthusiasm and awareness to the framework, applying expert judgement to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments.Adaptable with multiple Agile project tracking tools with great knowledge on environment set-up, customizing workflow on Jira, Rally, Version one, Visual studios/TFS, DevOps, SharePoint, Slacks, MS Teams, OneNote, Candice, Salesforce, Service Now, SDLC, to track software development, communicate with team, and generate data related to team performance (velocity and burndown chart).Excellent problem-solving, Communication and analytical skills, with the ability to encourage collaboration, coach and mentor Scrum Masters and Product Owners. Meticulously work with architect, product owner, business analyst and developers to write User Stories that meet the INVEST models. Enacted change and continuous improvement increasing the productivity of Scrum teams by 25% and the quality of deliverables by 40%, reduction of Project cost by 25%.SKILLS/TOOLSPassionate AgilistStrong communicationExcellent Problem solvingPassionate about improvementStrong analytical skillTransformational leaderExcellent coach and mentorAbility to prioritize and multitask.SCRUM/Kanban/DevopsJIRA Practitioner /JQLConflict resolutionMeeting FacilitationCI/CDProduct ManagementScaled Agile Framework (SAFe)Agile Project ManagementMS Suite (Office, Excel, Teams, Share point, Project, Azure)Confluence/ Rally/ Candice/ TrelloSoftware Development Life Cycle (SDLC) /// Salesforce.com (intended)write User Stories that meet the INVEST, SMART models.PROFESSIONAL EXPERIENCENorth Highland - Merck December 2022  June 2024Sr Scrum Master (Disease biology Product line)Project GoalDisease Biology and Pharm Tox product line includes all applications that enable scientists to advance understanding of the relationship between biology and human disease, and the impact of pharmacological interventions on this relationship.Guided 5 product teams going through Agile transformation by providing necessary training, mentoring and support to the Agile teams to follow agile best practices.Helped develop comprehensive project plans including clear scopes, schedules and budgets.Created key relationships within the business to help processes and decisions run smoothly.Coached and facilitated kanban ceremonies such as daily sync, backlog replenishment, delivery planning, risk review/management and service delivery review to call out and/or prevent impediments.Facilitated monthly digital operating rhythm calls to keep product teams aligned on quarterly goals, discuss all challenges being faced by product teams, review overall progress highlighting any items at risks (which includes but not limited to; financial, operational, portfolio, squad, and technical risks) and completing a ROAMing exercise.Collaborated with 5 product teams to create a continuous framework that helps manage, visualize, and brings transparency to all product line work.Created and managed the Product line risk log in collaboration with the product line lead and product line technical architect.Coached 10 delivery squads in the disease biology product line through their agile transformation on best practices and to actively promote prioritization, team readiness, and commitment for each Sprint.Created and facilitated the Scrum master community of practice for the disease biology product line to foster collaboration and continuous learning for all scrum masters.Optimized scrum teams velocity to identify improvement opportunities to achieve higher levels of team performanceWorked closely with other Sr Scrum Masters to exchange best practices and help to continually improve the processNorth Highland - LPL Financial Fort Mill, SC September 2021  September 2022SAFe Scrum MasterEnabled teams to become self-organizing, cross-functional, and accountable while; assisting them to achieve their Sprint plan by facilitating Scrum/Kanban/SAFe events, removing impediments, and resolving issues outside of the team's controlBuilt and maintained a high performing team by improving team dynamics and coaching the team in self-managementHelped the Product Owner in their efforts to manage the product backlog and roadmapFacilitated positive team dynamics to help maximize team performanceFacilitated the scrum process with cross functional impact that involved moderately complex projectsGuided the scrum teams to follow Agile and Scrum practices to actively promote prioritization, team readiness, and commitment for each SprintOptimized scrum teams velocity to identify improvement opportunities to achieve higher levels of team performanceServed as the Agile/Scrum SME and used influence to increase the effectiveness of the utilization of Scrum in the product development processMaintained project documentation and deliverables in accordance with Enterprise Change requirementsWorked closely with other Scrum Masters to exchange best practices and help to continually improve the processActed as key liaison across business, other agile teams, and the program teamIBM Durham, NC September 2019  August 2021Scrum Master/Agile CoachPromoted change and continuous improvement increasing the productivity of Scrum teams by 30% and the quality of deliverables by 40%.Administered training and worked closely with Product Owners in product backlog refinement and continuous delivery of features.Used empirical data to help the team(s) assess their Scrum Maturity, optimize scrum team velocity to organizational KPIs, and identify improvement opportunities to achieve higher levels of team performance.Partnered with the product owner, especially with respect to refinement and maintaining the product backlog.Proactively addressed systemic impediments to team agility and guided the team(s) on methods to escalate when needed to prevent challenges from becoming blockers.Coach scrum team(s) to deliver capabilities using agile practices while also following the Software Development Lifecycle, business process mapping, and various release processes as appropriate to ensure all risk, security, and development requirements were met.Facilitated teams Agile Scrum Ceremonies (Iteration planning, Daily Scrums, retrospectives, stakeholder meetings, and software and System demonstrations) for scrum teams.Working with technical team as part of grooming to understand technical challenges and facilitate the negotiation discussion between Dev team and PO.Tracked and communicated team velocity and sprint/release progress to all affected teams and managementConducted Sprint retrospectives and the inspect and adapt workshops.Blue Cross Blue Shield NC Raleigh, NC June 2018  September 2019Agile Coach / Sr Scrum MasterEmpowered teams to self-organize and grow cross-functionality allowing teams to fully own commitments of finishing sprint backlog items within the time box.Served as an Agile coach on the Blue Premier Program, a signature statewide program for transforming health care in North Carolina.Provided multiple Agile focused training to stakeholders and team members.Provided product owner training and supportMotivated team member participation and recognized individual member contributions in building a sense of camaraderie, trust, and value.Overcame difficult challenges, removed impediments and obstacles, and drove continuous improvement through encouraging the adoption of technical practices, improving agile execution, and building team skills and capabilities.Coached executives and stakeholders to align their expectations and support for a collaborative Agile development environmentCapital One Bank (Maxiom Technology) Ashburn, VA May 2016  June 2018Scrum MasterWorked with the Business Owners and the product Owners developing the Product Vision and the product road map and to define business values.Guided the product management teams in Writing scrum themes, Epics and user stories using the INVEST Principles.Owned full alignment across dependent teams within a Release Train; managed risks and dependencies such that all parties were aligned with delivery strategy and sequence. Drive over-communication as necessary to ensure a shared understanding of dependencies.Planned and Conducted the Sprint planning and assisting team in making appropriate commitments through story selection and task definition.Worked with the Team, Product owner, Business Owner, or other involved teams in the organization to resolve any impediments or constraints and maintain the productivity of the scrum teams.Worked closely with the team and other Scrum Masters (Scrum of Scrums) to maintain focus on both the product and the scrum process and help the team become more cross-functional, self-organized and Self-managed.Leveraged technical, business, and financial expertise to communicate effectively with the business owners and leadership teams.CIGNA International Raleigh, NC Feb. 2015  May 2016Agile Coach / Sr Scrum MasterFacilitated the implementation of the Agile methodology to the teams, stakeholders and enterprise that led to the increase of ROI saving 30% of the project cost (triple constraint)Experience working with a SAFe Scrum environment, facilitating Program Increment (PI) sessions with eight Scrum teams and over 130 participants.Meticulously work with architect, product owner, business analyst and developers to write User Stories that meet the INVEST and MoSCoW modelsI am highly experienced in the use of Agile tools: Jira, Jira Align, Rally, Confluence, TFS, DevOps, and Microsoft Suite (MS Project, Excel, Outlook, SharePoint, Teams, MS Word) to track software development, communicate with team, and generate data related to team performance (velocity and burndown chart).Influence IT and business leadership and management teams on Agile principles, practices, and toolsWork with the Agile Release Train (ART) and other Scrum Masters (Scrum of Scrums) to coordinate PI Planning Releases / manage dependencies. Able to do planning as it relates to helping the team ensure dependencies are known, expectations with downstream teams or owners of those dependencies are aware of needs and solutions/timelines are interlocked to promote velocity and meeting milestones.Cultivated a continuous learning environment delivering education and training for the enablement of effective Scrum Masters, product ownership, and Agile delivery teams with the ability to scale,Coached teams to adopt continues integration and pair programing for knowledge sharing and building quality codes.Gambit Technologies Washington, DC Jan. 2014  Feb. 2015Agile Project Manager/ Scrum MasterAgile project manager in charge of designing project plan, project Chatter, Communication plan, Project Baseline and Reporting.Managing all projects tasks to ensure that project gets delivered on time and on budget.Facilitated scrum ceremonies, identified, and removed impediments to ensure continuous development of software.Monitoring project risks and scope creep to identify potential problems and proactively identifying solutions to address them in advance.Functioned as Scrum Master for Product teams with a focus on guiding the teams towards delivery high value products.EDUCATIONHarvard Business School - Management EssentialsUniversity of Buea  Bachelors Degree in Information Technology, 2010-2013.MBA (In Progress)CERTIFICATIONSAgile Coach ProfessionalCertified Scrum MasterProject ManagementSAFe Scrum MasterAdvanced Scrum MasterBusiness AnalysisScrum Product Owner CertifiedAgile Transformation CoachCertified Six Sigma Black BeltI B M Institute - Project Management, Risk & Change MgtI B M Institute  Team Leadership & DevelopmentMS Azure - DevOpsSalesforce.com & ServiceNowAWS Solutions Architect  (in progress)

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