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Name Available: Register for Free
Title Entry Level Customer Service
Target Location US-MD-Reisterstown
Phone Available with paid plan
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Candidate's Name
Reisterstown, MarylandPHONE NUMBER AVAILABLEObjective: Forward-thinking professional pivoting into an entry level position, bringing a robust skill set in Adaptability, Interpersonal skills and Leadership. I am eager to apply my background in health care and Customer service to contribute to goals and take on new professional challenges.EDUCATION:CCBC Catonsville800 South Rolling RoadBaltimore, Maryland 212282011-presentFranklin High School Academics12000 Reisterstown RoadReisterstown, Maryland 211362000-2004EXPERIENCE:Bankers Life and Colonial Penn April 2014 to May 2015 Timonium, MarylandInsurance Agent Assisted people with inquiries they have about insurance. Helping clients choose the best policy and making sure all legal requirements are met. Identifying sales opportunities and risk management strategies for insurance plans Handling policy renewals and tracking claims. Developing marketing strategies and promoting insurance products Building and maintaining relationships with prospective and existing clients Progressive Nursing Staffers November 2010 to September 2013 Springfield, Virginia 22151Sitter/CNA Providing daily living services to patients, such as bathing, dressing, grooming, and mobility assistance. Monitoring patient stability by checking vital signs, weight, and intake information. Administering therapeutic treatments, such as non-sterile dressings, ice packs, and bathing patients. Assisting nurses with procedures and treatments. Filing paperwork, delivering vital information, answering inquiries, and scheduling doctor visits for patients. Remaining compliant with regulations.Springfield Hospital Center February 2008 to June 2010 Sykesville, MarylandDirect Care Associate Client care evaluating clients needs and communicating them to the treatment team. socially interacting with patients on unit to help them achieve their goals. Progressive Unlimited Nursing Service June 2010 June 2011 Owings Mills Maryland 21117Certified Nursing assistant Providing daily living services to patients, such as bathing, dressing, grooming, and mobility assistance. Monitoring patient stability by checking vital signs, weight, and intake information. Administering therapeutic treatments, such as non-sterile dressings, ice packs, and bathing patients. Assisting nurses with procedures and treatments. Filing paperwork, delivering vital information, answering inquiries, and scheduling doctor visits for patients. Remaining compliant with regulations.Game Stop Store October 2007 to October 2008Owings Mill, MarylandGame Advisor Managed the stores video game department, including hiring and training of new employees in a fast-paced environment. Provided customers with product information regarding games, consoles, accessories, etc. Maintained knowledge of current gaming trends to provide customers with up-to-date information on products available for purchase. Assisted customers with technical issues related to hardware or software problems using troubleshooting skills and resources as needed. Communicated effectively with other staff members about customer needs and concerns. Basic CashieringLowe's Home Improvement Center February 2005 to September 2007 Westminster, MarylandHead Cashier Responsible for 20 cashiers. troubleshoot and de-escalate issues with the cash register and other equipment. Keeps the check-out area clean and serviceable. Maintain schedule for cashiers and ensure coverage during all shifts. Train and oversee cashiers. Understand product placement at the store to answer customer questions. Ensure accurate drawer reconciliation at the end of each shift. Serve as backup for any cashiers calling out.Premier Window and Building August 2002 to August 2004 Owings Mills, MarylandTelemarketer Answering customers' questions, feedback and concerns about products, services, prices. Obtaining and recording customer information such as name, address, payment details or contact preferences. Escalating customer complaints or issues to management if necessary Visiting homes to interest people in renovating their homes Interesting potential customers in getting a quote. Generating leads in the companys contact system. Licenses:Certified Nursing Assistant License Number A00092001, First Aid Certification, State of Maryland Insurance License Number 17241425

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