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1TAMLA ROBINS, M.U.A.520 Livingston Street, Westbury, NY 11590 PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLE PROFESSIONAL SUMMARYHighly organized and detail-oriented Office Assistant with extensive clerical experience, including financial and database management. Proven ability to multi-task, prioritize and follow directions while working independently. Skilled in supporting diverse teams and providing exceptional customer service. Proficient in Microsoft Office Suite with strong verbal and written communication skills. A dedicated team player committed to contributing to organizational success. EXPERIENCEPROGRAM COORDINATOR, COLUMBIA UNIVERSITY WORKPLACE CENTER, NEW YORK, NY OCT 2019  JULY 2024 Managed one of the Centers largest projects, maintaining relationships with key stakeholders, including City Government leaders. Provided training and technical assistance to New York City government and child welfare agencies to provide evidence-based career readiness services to young people. Coordinated multiple trainings, workshops, and meetings, ensuring seamless execution. Oversaw ordering and inventory of office supplies, maintaining adequate stock levels and timely replenishment. Produced quarterly and final reports on program activities, analyzing qualitative and quantitative data on program impact. Advised the executive team on stakeholder management and program expansion. ADMINISTRATIVE COORDINATOR, COLUMBIA UNIVERSITY ACHIEVEMENT INITIATIVE PROGRAM, NEW YORK, NYNOV 2016 - SEPT 2019 Managed daily operations of a New York State-funded program supporting at-risk youth transitioning to post-secondary training. Developed a procedure manual to streamline operations and improve efficiencies. Fostered relationships with internal and external stakeholders to ensure compliance in procurement, hiring, and onboarding. Managed office records and a database of 350+ students using Microsoft Access and Excel. Processed expenses and made all travel arrangements. Prepared budget and database reports, ensuring accuracy and compliance with funding regulations. PROGRAM ADMINISTRATOR, HUNTER COLLEGE PUBLIC SERVICE SCHOLAR PROGRAM & LIBERTY PARTNERSHIP PROGRAM, NEW YORK, NY MAY 2008 - JAN 2016 Recruited student interns and host organizations for a prestigious internship program. Served as the primary point of contact for students, academic departments, and external partners. Updated and maintained accurate records of student progress and program activities. Managed multiple calendars to prevent scheduling conflicts and coordinated all program events including annual fundraisers. OUTREACH AND ADMINISTRATIVE CONSULTANT, EAST 86TH STREET MERCHANTS/RESIDENTS ASSOCIATION, NEW YORK, NY MAY 2008 - SEPT 2014 Established administrative procedures and coordinated meetings. Conducted outreach and engaged businesses, such as Shake Shack, LOccitane, Capital One, and TD Bank, for community projects. Managed the budget and negotiated pricing with consultants and other service providers. Utilized QuickBooks for financial management, ensuring accurate records and comprehensive budget reports. Created and maintained the organizations website and social media accounts. 2ADDITIONAL EXPERIENCEOPERATIONS MANAGER, GRACE & STAFF COMMUNITY DEVELOPMENT FOUNDATION, KINGSTON, JAMAICA MAY 2004 - SEPT 2005 Managed programs delivering socio-emotional, academic, and financial support to inner-city communities for one of the Caribbeans largest corporations.ADMINISTRATIVE ASSISTANT, SOCIAL DEVELOPMENT COMMISSION, KINGSTON, JAMAICA AUGUST 2002 - MAY 2004 Provided administrative support to five Regional Directors. EDUCATION Master of Urban Affairs (Focus: Non-Profit Management) Hunter College CUNY, New York2009 Postgraduate Diploma in Human Resource Management with Distinction Management Institute of National Development, Kingston, Jamaica 2001 Bachelor of Arts in English (Magna Cum Laude)University of the West Indies, Kingston, Jamaica1996 Research Compliance Foundations TrainingColumbia University, New York2019SKILLS Microsoft Office Suite and Google Workspace Project Management Effective Verbal and Written Communication Exceptional Customer Service Problem-Solving and Conflict Resolution Data Collection and Reporting Database and Financial Management Attention to Detail