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Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEINFORMATION SYSTEMS PROFESSIONALDatabase Administrator Database EngineerHighly skilled, dedicated and impactful Information Systems professional leveraging over three decades of progressive Information Technology, Database Engineer Management and Database Administrator expertise with a global leader of technology and within the United States Army.Thrive in a hands-on, high-support environment providing troubleshooting, problem-resolution, training, and user education that drives operational productivity, project execution, and security compliance. Entrusted to skillfully deliver exceptional customer management service remotely and on-site. 22 years ofwork at home customer support.NOTABLE SKILLSDatabase ManagementSystems AdministrationMulti-tier ArchitectureCommunication ManagementCustomer Requirements / SupportStrategic Planning / Impact AnalysisRoot Cause ExaminationNetworking LAN/Wi-FiHelp Desk SupportNetwork Configuration ManagementHardware ConfigurationSoftware Operating SystemsBackup Procedure DevelopmentAnalytical Thinking / ResearchUser Technical SupportUser Training & CoachingEmerging / Advanced TechnologiesEmotional IntelligenceCAREER VAULTSMORS Oracle Database Systems Administrator May 2020 to Jan 2024Northrop Grumman Remotely Colorado Springs, COImplements and maintains smooth operation and physical design of databases. Conducts performance tuning of indexes and databases in general. Reviews database design and integration of systems. Provides disaster recovery recommendations. Provided backup recovery and makes recommendations regarding enhancements and/or improvements. Maintained security and integrity controls. Formulates policies, procedures, and standards relating to database management, and monitors transaction activity and utilization. Developed stored procedures and/or triggers. Maintained and supported sub-systems to ensure proper GoldESP application functionality and near zero downtime.Key Contributions:Constructed and maintained FTP connections between production servers and offsite applications.Maintained database backups of GOLDesp Oracle databases.Tested and verified backup by restoring and testing them on different server configurations.Ensured that MILS/DLS messaging completed.Supported user administration requirements for Linux work stations.Setup and maintained VM environments.SENIOR PRINCIPAL DATABASE ENGINEER OC-4 1998 to Oct 2019Oracle Redwood Shores / Remotely: Colorado Springs, COCompany Scope: American multinational computer technology corporation providing database software and technology, cloud engineered systems, and enterprise software products known for its own brands of database management systems. Recognized as the 3rd largest software company by revenue in 2018.Expert Senior Oracle Database Engineer: Delivered online, real-time database support and excellent customer service interface to clients in time sensitive, high demand operational environments. Identified problems, challenges, and issues on daily basis; developed creative/innovative solutions to provide resolutions to customers in a timely manner.Planned, designed, installed, documented, implemented, monitored, secured, and supported complex Oracle database systems. Employed an in-depth understanding of computer software, database technologies, and programming; ensured that databases were operational and delivered valid and relevant data supporting the personnel and the business requirements of the organization.Key Contributions:Provided live remote connection to customers servers in order to review actions taken, and provide one-on-one, direct customer support. Performed advanced troubleshooting support to facilitate high availability for critical operational environments.Skillfully resolved corruption issues using Oracle tools.Collaborated directly with small teams to document problems and the solutions.Worked with test server farms using UNIX software tools to create on-demand test servers.Provided peer-review of technical documentation.Integrated new products/software packages into systems; validated accuracy of data produced.Trained staff members/new hires on how to access databases, how to optimize and decipher data, and how to troubleshoot common and systemic issues.COMPUTER SKILLS TECHNICAL ACUMEN EQUIPMENT KNOWLEDGEExpert: Oracle relational database architecture.Expert: Oracle disaster planning and recovery.Expert: SQL/PLQSL languagesExpert: Windows and Linux work stationsAdvanced Linux server administrationIntermediate background with MySQL and NOSQL databaseIntermediate knowledge over virtual environments such as VMware and Oracle Black Box.Basic and advanced Linux scripting; installing, updating and patching Enterprise Linux systemsUsing advanced proprietary and non-proprietary software tools - Oracle block editorsEnterprise class servers to include HPUX, SUN systems and Linux based serverProgramming in C, C++, Java, Fortran, GNU C, List and PythonMulti software IDE's to read C, C++, Java and Python source codeExperienced with Real Application Cluster and clustered file systemsOracle, DB2, MysqlGeneral Class Amateur Radio License KE0CQBMILITARY VETERAN: Communications Manager / TechnicianCompleted Para troop training, Advanced Communication TrainingAwarded: Meritorious Service Medal, Good conductEDUCATION CERTIFICATIONS TRAININGCourse work towards B.S. Degree in Information Systems University of PhoenixBS course work for Information Systems and Database Systems Florida State UniversityAA in graphic design/Computer Aided design Johnson County CommunityGraphic Design and Programming College Texas TechnicalOracle Certified Professional version 8 with Oracle provided new feature classes including Oracle Server 18.1Solaris System Administration 1Oracle InternalsCache FusionOracle Internals CorruptionOracle Advanced Internals CorruptionOracle ReplicationReal Application ClusterRMAN Backup and RecoveryAdvanced RMAN internal trainingSecurity ++Secret ClearanceGOLDesp AdministrationLinux AdministrationCOMMUNITY INVOLVEMENTVolunteer with small businesses; identify problems and educate business owners on databases and how to improve performance. |