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Click here or scroll down to respond to this candidateCandidate's Name
4208 River Road, Rhinelander, Wisconsin 54501 PHONE NUMBER AVAILABLE EMAIL AVAILABLE SummaryI am a highly adaptable professional who has consistently been praised as hardworking by my co-workers and management. With a background in various industries, including resort management and the service industry, I have developed skills in communication, problem-solving, and customer service. I have a proven track record of effectively assessing customer needs, resolving conflicts, and ensuring customer satisfaction. In addition to my strong work ethic, I am a dedicated individual with a strong sense of integrity and a passion for excellence. Overall, I am eager to apply my skills, experience, and values of honor and integrity to a new role where I can make a positive impact and contribute to the success of the organization. ExperienceFIRST SUPPLY RHINELANDER, WISCONSIN COUNTER SALES October 2022 - Current Provide service to customers at the counter by taking orders, entering them into the system accurately and filling them as time allows; diplomatically giving priority to regular accounts Accept payment for merchandise either handling cash or ensuring that an approved credit line is available Maintain a library of current catalogs and literature to assist customers Assist "Counter Day" participants to assure successful promotions Assist customers by recommending new products, suggesting alternatives, and promoting our Company Promote and sell overages, damaged and discontinued items Maintain good housekeeping in counter and display areas When counter area is not busy, either assist warehouse staff in stocking bins or assist customer service department with incoming phone calls Assist the Warehouse Manager in organizing storage shelves Attend applicable education seminars, product training meetings and other Company meetings as requested PRINTPACK RHINELANDER, WISCONSIN SLITTER OPERATOR May 2022 - October 2022 Operate a slitter at or above plant EFM goals while meeting all safety requirements Run quality product and use observation skills to identify quality issues Participate in preventative maintenance of slitters and automated roll handling system Have fine visual discrimination skills including color Ability to learn process troubleshooting skills and apply troubleshooting techniques Troubleshoot the slitters and integrated automated roll handling system GOGEBIC COMMUNITY COLLEGE IRONWOOD, MICHIGAN SUPERVISOR OF OPERATIONS(MT. ZION SKI HILL)August 2020 April 2022 Supervised 35 staff members from various departments including kitchen, ticketing and retail services, lift operators and terrain park crew. Demonstrated strong organizational skills and effectively maintaining, updating safety records, maintenance operations logs, and inventory data sheets. Maintained and operated snow cat and chair lift. Collaborated with the program director and mountain operations manager to develop and implement the Learn-to-Ride program, successfully serving an average of 300 students per season. Coordinated ski school lessons and programs, organized and instructed private lessons, coordinated weekly youth competitions, supervised and assigned ski instructors to ensure top quality customer service. Page 2JACKSON HOLE MOUNTAIN RESORT JACKSON HOLE, WYOMING EMPLOYEE HOUSING COORDINATORSeptember 2019 - April 2020 Prepared and managed the Employee Housing annual operating budget. Served as primary contact for housing assistance for both employees and community partners; coordinated the process of leasing, landlord negotiations, and allocations. Organized briefing sessions with prospective residents to explain Housing policies, procedures, rules and regulations; outlined duties and responsibilities of Teton County, partner agencies, applicants and residents. Maintained records and prepared technical and statistical reports on housing placement. Reported directly to the Vice President of Human Resources. COPPER MOUNTAIN RESORT COPPER MOUNTAIN, COLORADO RENTAL/ RETAIL WAREHOUSE CLERK IIAugust 2018 August 2019 Managed the rental/retail warehouse functions including shipping, receiving, inventory control, processing, stocking, transfer and delivery of all rental/retail products to eight different Copper Mountain Rental/Retail locations. Served as direct contact for buyers, store managers and rental/retail staff members for processing, stocking and store replenishments. Worked directly with vendors on delivery discrepancies and/or documents needed to process products; communicate with buyers on status of not-in-system purchase orders for receiving and processing purposes. Managed staff in shipping, receiving and inventory control of retail and rental merchandise while organizing and maintaining a clean and safe warehouse environment.EDUCATIONGOGEBIC COMMUNITY COLLEGE IRONWOOD, MICHIGAN ASSOCIATE OF APPLIED SCIENCE, SKI AREA MANAGEMENTMay 2017 Awarded Resident of the YearNICOLET AREA TECHNICAL COLLEGE RHINELANDER, WISCONSIN TECHNICAL DIPLOMA, CRIMINAL JUSTICE CORRECTIONS SPECIALISTMay 2016Skills Responding to Emergencies Adult and Pediatric First Aid/CPR/AED Certification (Red Cross) OSHA 10 Certification Forklift Certification Certification Of Occupational Proficiency: Year 1 (Ski Lift Maintenance) Precise record management Excellent ability to work independently and as a collaborative member of a team Exceptional customer service and communication skills |
