| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Norfolk, VAEMAIL AVAILABLEPHONE NUMBER AVAILABLE Results-oriented Marketing Specialist proficient in developing a wide range of creative marketing collateral. Able to establish clear standards and enforce protocols for consistent, high-quality results. Multi-talented leader consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations. Highly proactive manager with 25 years of experience in team leadership in Sales and Food Service industries. Background includes sales, management and customer service in fast-paced settings. Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceMedical Sales SpecialistLife Protect 247 - Norfolk, VADecember 2022 to PresentHandle high volume of incoming calls to address needs of potential customers by taking a health history and inventory of each individual. Meet and exceed monthly metrics each month from beginning tenure. Train new employees on the role of being a sales specialist and what we do as a company to grow and exceed the customer expectations.Doordash DriverDoorDash - Virginia Beach, VAMarch 2022 to PresentOrganize and quality check orders at various pick up locations and deliver them to multiple locations throughout the Hampton Roads area.Preventative Healthcare AdvisorLifeline Screening - Cleveland, OHJune 2020 to May 2022Provided service and recommendations to customers seeking preventative health services based on their health history and risk factors. Scheduled appointments, sold additional services, and processed payments all while providing excellent customer care and service. Exceeded goals and metrics each month earning bonus and cross training in 3 departments. Sales & Patient Experience AdvocateStericycle Communications Solutions - North Richland Hills, TX January 2018 to June 2020 Receive Inbound calls from patients ranging from doctor referral requests, class enrollments, complaints and information collection and verification from over 700 hospitals and physician offices in the US including UCLA, Cleveland Clinic and Texas Oncology. Follow up on client requests and protocols, provide feedback and develop solutions to opportunities in operations and systemsCertified Server Trainer/CoordinatorAbuelo's - Food Concepts International - Chesapeake, VA January 2017 to January 2018 Educated all new server/kitchen and bar employees on menu updates and procedural changes. Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business. Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments. Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.Call Center Representative/ CollectionsMBNA Marketing Systems - Beachwood, OHSeptember 1998 to February 2005 Contributed to company achieving and holding industry-leading customer service ratings. Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations. Achieved and consistently exceeded revenue quota through product and service promotion during routine calls. Sought out training opportunities to enhance customer relationship management abilities and further boost satisfaction scores. Minimized workflow issues by cross-training staff on technical procedures, protocols and customer service practices.EducationAssociate in Spanish Language And Literature/English Education University of Toledo - Toledo, OHSkills Pricing structures (10+ years) Budgeting (10+ years) Branding (5 years) Customer assistance (10+ years) Records administration (5 years) Performance tracking and evaluations (5 years) Educational support (10+ years) Database entry (6 years) Training and development (10+ years) Payment collection and processing (10+ years) Order processing (6 years) Appointment setting (6 years) Billing and Invoicing (10+ years) Creative problem solving (10+ years) Multi-line phone talent (10+ years) Customer Service (10+ years) QM Microsoft Office (10+ years) Business Development (10+ years) Customer Relationship Management (10+ years) Office Management (5 years) Restaurant Management (10+ years) Recruiting (10+ years) Operations Management (5 years) Culinary Experience (10+ years) Relationship Management (8 years) Management English Project Management Process Improvement Salesforce (10+ years) Marketing Account Management (10+ years) Office experience Presentation Skills (10+ years) CRM Software Sales (10+ years) Product Development (8 years) Strategic Planning Communication skills Inside sales (10+ years) Outside Sales Profit & Loss Program Development Negotiation Business Analysis (10+ years) Time management Computer skills Software troubleshooting Documentation review Medical terminology Serving Training & development Customer service Supervising experience Inside sales Outside sales Sales Marketing Documentation review Document management systems Property management Budgeting Presentation skills Leadership Customer relationship management Branding Pricing Recruiting Office management Clerical experience Project management Relationship management CRM software Salesforce E-commerce Product development Order management system Typing Front desk Account management DocuSign Data collection Operations management Vital signsCertifications and LicensesDriver's LicenseCPR CertificationAugust 2023 to August 2033 |
