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Mobile: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLESUMMARYI have proven track record of achievement with exceptional skills in acquisition of customers, customer service, relationship management, risk management, project coordination, structuring of real estate/property investment, product and business development leading to profitable initiatives.EMPLOYMENT HISTORYJuly 2021 till dateUnited HealthcareJob Title: Enrollment SpecialistResponsibilities:Acquire effective knowledge of company policies, procedures, systems, and applications in order to carry out tasks effectively.Provide exceptional customer service to clients.Provide information regarding eligibility and services.Assist customers with their health insurance enrollment processes in accordance with guidelines.Walked customer through their online applications and payment system.Help customers in troubleshooting common problems with the application system.Gather information to determine customers eligibility for products and services offered.Ensure safety and protection of customer information.Answer calls and gather information to determine where calls are routed based on customer needs.Assisted in testing new programs/projects and provided feedback.Score above required performance metrics monthly.Performed other duties assigned.April 2019 to April 2021Imperial Homes Mortgage Bank (Former GTHomes Limited)Job Title: Assistant Manager (Relationship Manager), reports to the Group HeadResponsibilities:Supervision of the groups activitiesResponsible for the groups performanceGenerate Property Investment and Joint Venture transactions for the bankReview of groups performance to ensure that targets are metEngage in negotiation on behalf of the bank with prospective Joint Venture PartnersRelationship Management of Developers financed by the bankSourcing Escrow transactions from Joint VenturesBrokered joint mortgages for off plan property purchasesProject supervision on bank financed projectsCredit presentation to Management and Board Credit CommitteeOctober 2017 to April 2019Imperial Homes Mortgage Bank (Former GTHomes Limited)Job Title: Senior Banking Officer (Team Lead), reports to the Group HeadResponsibilities:Review of Credit appraisal prepared by Account OfficersEnsure that the teams assets and liabilities target are metResponsible for the teams performanceInitiate strategies for customer acquisition and retentionFormulation of credit policy guideProducts developmentPresentation of monthly performance review to managementRelationship Management of staff mortgage loans of blue chips companies financed by the bank.Training and Seminar attended:Fundamentals of Financial Statement Analysis organized by FITCClient Relationship Management by FITCQuality Risk Assets Creation & Default Management  Finance & CommerceModern Real Estate Development in Nigeria  Strategic Investment AnalysisBusiness processing with the power of excel  Mac Raphael ConsultingEDUCATIONLagos State University, NigeriaBTech Management Technology (Project Management) 2002-2009Project Management Professional (PMP) 2021PROFICIENCY AND SKILLSMS OfficeExcellent Organizational and Communication skillsFast learning, team-work, and problem-solving skillsDetail Oriented