Candidate Information Title Technical Support Information Systems Target Location US-GA-Lilburn	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Technical Support Information Technology Marietta, GA Technical Support Information Security Fairburn, GA Information Technology Technical Support Stone Mountain, GA Customer Service Technical Support Covington, GA Customer Service Technical Support Lawrenceville, GA Technical Support Customer Service Douglasville, GA It Support Information Technology Atlanta, GA

ObjectiveInformation Systems, Implementation, Integration and Configurations Tier III Engineer Support Expert looking to further experience in said fields. Proficient across multiple software applications and able to provide technical support and network administration for most technological companies. A problem solving team player with true leadership qualities.ExperienceDUNMORE TECHNICAL SOLUTIONS 01/2009-PresentOwner/DirectorProvide technical support and repair for desktops, laptops, and smart devicesReimage software and operating systemsInstalling security patches and updatesAct as an IT consultant for consumers needing improvements to their PCs or smart devices through consultationsAT&TProduct Support Engineer 01/2009-12/2020Configuration and set-up of all new internal server systems required for companys activitiesFirewall administration and overall responsibility for company security (ASA)Provide telephone and desktop support to internal usersResolve connectivity issues and error logsEMORY UNIVERSITYSenior Desktop Consultant 07/2006-01/2009Provide Tier III hardware and software technical support to all Emory University internal organization personnel-SOM/DOMSupport end users through phone, remote access of workstations, or in person.Documented problem and change requests provide a complete and accurate depiction of issues reported in Service Now.EducationUniversity of Phoenix 12/2012Masters Information SystemsBachelor of Science Information Technology 01/2010Lincoln College of Technology 09/2007Associates of Applied ScienceNetwork System AdministrationSkillsInformation SystemsSupported VMwareMobile iron & IBM Maas360Windows ServersNetwork ManagementVsphereActive DirectoryTier III Support Engineer