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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARYExperienced IBM MQ Middleware Engineer with extensive background in technical leadership, system integration, and high availability. Proven track record in managing and mentoring technical teams, conducting system analysis, and implementing robust disaster recovery plans. Strong organizational skills and ability to work independently or as part of a team, coupled with excellent verbal and written communication abilities.WORK HISTORYConsultant Level 3 Middleware Engineer Citi (consultant & FTE) Irving, TexasMay 2012 to January 2017January 2017 to January 2024Provides full day-to-day MQ administrative and engineering support, on Unix and Windows, including software install, runmqsc commands to create objects, apply security, and update key.kdb with Cert add and removal, create Cert CSRBuilds MQ Servers in combination with Technical Architecture Document and Documented Standard to include to ensure requirements are metConducts and participates in MQ Production Changes meetings for review and ensure resource allocationGlobal Messaging Support - North America, Mexico, Argentina, Brazil, Singapore, PolandSupport of IBM WebSphere V9.0, V9.1, V9.2 MIM, V9.3 RDQMCollaborate with IBM for Root Cause Analysis support open casesProvides education and mentoring for to help with missing or misunderstood conceptsAssist in the authoring of Standard Operating Procedures for supportCollaborated with cross-functional teams to develop innovative solutions that addressed complex business challengesParticipates in project meetings as MQ build and supportReview Project Plan proposed milestones and Go-Live datesProvide MQ On-Call supportImplements security @runmqsc for IP Filtering, Connection Controls, Object Usage, SSL Certificate admin, Channel propertiesImplements Production System monitoringInstalls and configures Nastel Auto Pilot MQ monitoring agents, a central management tool used to administer and monitor MQ across all environmentsCreates and maintains automation shell scripts for SSL Certificates and Build ProceduresExcellent Verbal and written communication skillsSelf-Managed and Self-motivated, requiring little to no managementReview on-boarding requests for Build Support, Review messaging design (TADD), with Architect and Application Team, to ensure messaging requirements are addressedSpecial focus for partner location, network configuration, SSL, TLS requirements, number of environments and systems per environment, and proposed fault tolerance and resiliency specsAccept/Reject on-boarding based on available resources and forecastingConduct 1 on 1 meetings with team members to recognize concerns, review initiatives, provide personal positive feedbackSchedule and Lead Production Change Walk-through meetings to discuss activities, complexity, Best Practices, and Time FrameLead or Schedule Production Post-Change meetings to discuss issues, lessons learned, and opportunities to improve Standard operating ProceduresWeekly Team Meetings to Reiterate/share changes to build standards, initiatives, and highlights of Projection outages.Built a high-performance team culture through effective leadership techniques such as coaching, mentoring, and empowerment.Measured team performance and reported metrics to leadership team members.Streamlined operations to improve process efficiency.Evaluated employee performance regularly, offering constructive feedback and creating tailored development plans for continuous improvement.Evaluated employee performance and coached and trained to improve weak areas.Enhanced communication and collaboration among team members by organizing regular meetings and brainstorming sessions.Managed multiple high-priority projects simultaneously, ensuring timely completion of each without compromising quality.Delegated high volumes of work to empower team, build trust, and assist with professional development.Helped foster culture of customer centricity by aligning with product, marketing, operations, finance and executive teams to drive initiatives centered on customer successCharged with staffing, performance management and reviews, coaching, mentoring, salary development, and budget allocations.Increased company revenue by identifying new business opportunities and successfully closing deals with prospective clients.Set overall vision and provided team leadership.Streamlined processes for improved efficiency, resulting in higher output and reduced costs.Identified areas of process inefficiency, recommending improvements that led to significant cost savings for the organization.Spearheaded initiatives to enhance information security protocols within the organization which resulted in the reduction of data breaches.Middleware Consultant Veracruz Solutions, Inc. (Consultant to US Navy)Norfolk, VA July 2008 to May 2012Trains and mentors full time employees on WebSphere MQ V6 and V7Serves as the lead technical consultant for integration of client business applications with WebSphere MQ V6.0/V7.0Primary Contact with IBM on WebSphere MQ and Message Broker issuesWorks in conjunction with Security, System Administrators, and Network Administrators as necessary to resolve Production issuesImplementation of WebSphere MQ Security measures to include SSL and FIPSProvides input on the creation and Implementation of WebSphere MQ and Message Broker Naming Convention and StandardsProvides full administrative and engineering support for all client environments to include object setup, unit testing, change management, and problem determinationAttends weekly project meetings to discuss deliverables and proposed changesInstalls, configures, upgrades, and patches WebSphere Message Broker and WebSphere MQ on Windows and Unix systemsCreates server scripts to automate MQ and Message Broker administrative tasksCreates scalable and reliable messaging objects needed to model, integrate, automate, and manage efficient and flexible business processes at the enterprise levelProvides technical consulting to staff through the entire project lifecycleActive Security Clearance.MQSeries Consultant - Technical Lead Midwest Success (Consultant to EDS)Plano, Texas December 2006 to April 2008Trains and mentors full time employeesConducts technical interviews and provides feedback on potential new hiresServes as the technical lead/Architect for integration of client business applications with MQSeries V5.3 and V6.0Primary Contact with IBM on MQSeries Trouble issuesWorks in conjunction with the Security team, Unix or Windows team, and Network Administrators plus all other IT teams as necessary to solve client issuesCreation of procedures and standardsImplementation of MQSeries Security standards for new clientsProvides input on the creation and Implementation of MQSeries Naming Convention and StandardsProvides full administrative support for all client environments to include object setup, testing, and problem determinationResponsible for project planning, management and execution, from a middleware perspectiveConducts/attends weekly client project meetings to discuss deliverables and updatesVersed with distributed platforms such as Windows and Unix systems (AIX, Solaris, and Linux)Excellent verbal and written communication skillsActive Security Clearance.Evaluated client needs and expectations, establishing clear goals for each consulting engagement.Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.Managed client relationships through regular check-ins and updates on project progress.Enhanced communication among team members to foster collaborative and supportive work environment.Assisted clients in navigating complex industry challenges with strategic recommendations.Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.Developed innovative strategies for clients, resulting in increased revenue and business growth.Integrated technology and business operations to identify targeted solutions to customer issues.Supported clients with business analysis, documentation, and data modeling.Streamlined internal processes to enhance team efficiency and improve overall project outcomes.Delivered high-quality presentations to stakeholders, effectively communicating project objectives and results.Senior Infrastructure Engineer (MQSeries Shared Service Owner) American AirlinesFort Worth, Texas March 2004 to December 2006Owner and Manager of WebSphere MQ (MQSeries) V5.3/V6.0 Middleware shared servicesSupervise managed support services for on-call and Production/ DR testing and changesWas responsible for scheduling changed, overseeing and verifying work, insuring standard were followed, and in some cases, provided additional technical support to the managed service providersArchitect scalable and Highly Available messaging solutions needed to model, integrate, automate, and manage efficient and flexible business processes, at the enterprise levelServed as the technical expert for integration of business applications with MQSeriesPrimary Contact with IBM on MQSeries Technical Issues for American AirlinesWorked in conjunction with the EAI Shared Services Team, Security team and Network Administrators plus all other IT teams as necessaryCreation of procedures and standards designed to ensure the operational availability and integrity of the production environmentImplementation of MQSeries Security at Qmgr and Object levelsCreation and Implementation of MQSeries Naming Convention and StandardsProvided full administrative support for both Dev and Test MQSeries V5.3 and V6.0 environment projects included object setup, testing, problem determination, and HA configuration testing using Microsoft Cluster Server and VeritasResponsible for project planning, management and execution from a middleware perspectiveConduct/attend weekly project meetings to discuss task status and milestonesLead Proof-of-Concept sessions which involved architecting scalable solutions with newer technologies to evaluate and insure compatibility with existing infrastructure and integrated applicationsVersed with platforms such as Windows and Unix systems such as AIX, Solaris, and Linux (From a middleware perspective)Excellent verbal and written communication skills.Middleware (Websphere MQ) Administrator Premera Blue CrossMountlake Terrace, Washington July 2001 to July 2004Manages MQSeries and performs administrative duties such as installing MQSeries Server and Client, creating and configuring Queue Managers, Channels, Queues, Process definitions, Client channel definition tables, in all production, test, and development environments and ensures functionality on Windows, Unix systems, and partial 0S/390Development and implementation of dead letter processingDevelopment and implementation of disaster recovery planScripting to automate administrative tasksEvaluates and configures 3rd party software for monitoring MQSeries performance and tunes WebsphereMQ as neededInstalls, configures, and fine tunes MQSoftware's MQSeries monitoring tool, QpasaCreates scalable and reliable messaging/queue managers needed to model, integrate, automate, and manage efficient and flexible business processes at the enterprise levelServes as the technical expert for integration of business applications with MQSeriesPrimary Contact with IBM on technical issuesWorks in conjunction with the EAI Shared Services Team, Security team and Network Administrators plus all other IT teams as necessaryCreates procedures and standards designed to ensure the operational availability and integrity of the production environment and is responsible for the training of support staff on those proceduresMQSeries including the development of EAI standards and Governance processesProvides technical assistance to staff on requirementsImplementation of MQSeries Security at Qmgr and Object levelsCreation and Implementation of MQSeries Naming Convention and Standards.EDUCATIONHS DiplomaSome CollegeREFERENCESReferences available upon requestCERTIFICATIONSIBM Certified Systems Administrator WebSphere MQ V7.0IBM Certified Systems Administrator WebSphere MQ V6.0IBM Certified Systems Administrator WebSphere Message Broker V6.1IBM Certified Specialist MQSeries V5.3IBM Certified Solutions Expert MQSeries V5.3IBM Certified Developer MQSeries V5.3Microsoft Certified Professional - WindowsNT 4.0 1999 |
