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Candidate Information
Title Customer Service Project Manager
Target Location US-FL-Fort Myers
Email Available with paid plan
Phone Available with paid plan
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NICOLE DILLON Cell Phone: PHONE NUMBER AVAILABLE E-mail: EMAIL AVAILABLEADMINISTRATIVE PROJECT MANAGERPROFILE:Detail-oriented, articulate, analytical, and able to improvise when needed. On a daily basis able to transcend cultural, economic, and social differences with ease.CORE STRENGTHS:Excellent Verbal /Written Communication Expert Software Knowledge Open-Minded /FlexibleStellar Customer Service Honest / Loyal Excellent Attendance RecordProactive Multi-Tasking CongenialityKEY ACHIEVEMENTS:Homeless Task Force TeamFeed and clothe the homeless in the communityAccepted in California School of LawDeans ListMost Active AwardCandidate for mayorEDUCATION:Florida Gulf Coast University 2013Bachelor of Art Degree  EnglishFlorida South Western State College 2010Associate of Arts Degree  General StudiesFlorida South Western State College 2002Institute of Health Professionals Certificate  Medical Billing & CodingFort Myers Institution of Technology 2002Institute of Health Professionals Certificate- Certified Nurse AssistantWORK EXPERIENCENICOLES HALLELUJAH POUNDCAKES AND MORE 2019- PresentCEO & Founder/ Fort Myers, FLBake pastries to orderHelp customer by meeting their need with suggesting cakeMarketing display and advertise product for saleBargain shopREMEDY INTELLIGENT STAFFINGExecutive Assistant / Customer Service Representative / Fort Myers, FL 2015 - 2017Managed and maintained personnel records and files in an automated or hard copy system, monitored and complied with suspense actionsReviewed written correspondence for completeness and correctness before procuring appropriate signatures and forwarding the document to the intended recipientProvide assistance and referrals to customers who need help in accessing labor market information, educational opportunity information, employability skills, career counseling, career advancement and employment search guidance.Develop and data enter job orders from businesses by telephone, internet, or in person and record information electronically in the data collection systems to facilitate the selection and referral process.Organize and coordinate job fair activities and employment events for the Center.Develop and maintain contact with training providers, public and private business partners, partner organizations, and other community and faith based organizations to share information and coordinate service delivery.Represent the Center on various committees which involve public speaking or taking a leadership role.Attend meetings and give presentations to promote the Center, the Business Services Center and the Resource Room services to area businesses, professional organizations, and community based agencies.ACCELERATION MIDDLE SCHOOLParaprofessional / Fort Myers, FL 2014 - 2015Managed and maintained personnel records and files in an automated or hard copy system, monitored and complied with suspense actionsCorrespond and plan with faculty daily curriculumFollow guidelines in classroom by preparing for class activitiesPUBLIX SUPERMARKET 2011 - 2014Customer Service / Fort Myers, FLMeet the need of the customerMaking sure communication with the customer is accurate and clearTake orders for partiesRecord and log all orders with accuracyFLORIDA SOUTHWESTERN STATE COLLEGE 2008  2010Student Assistant/ Secretary /Fort Myers, FLManage daily, weekly, & monthly agenda meetingAnswering the phone calls and redirect when necessaryPreparing and disseminating correspondence, memos & formsOrganizing documents and paperwork and maintaining a filing systemGreeterHIDDEN OAKSCertified Nursing Assistant/ Fort Myers, FL 2003-2005Take patient vital signFeed, bathe, and dress patientAnswer calls for help in patient behaviorSet up medical equipment and assist with medical procedures

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