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Click here or scroll down to respond to this candidateCandidate's Name
Dover, DE Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI have four years of food service experience. I have five years of customer service experience. I have four years of warehouse experience. I am interested in a job in which I can move up in and grow as well as Im looking for job stability.Authorized to work in the US for any employerWork ExperienceCashier/Sales AssociateDollar Tree-Dover, DEMay 2024 to Present Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments Maintained a balanced cash drawer at all times, reconciling discrepancies promptly Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed Collaborated with the store management team to resolve pricing discrepancies or product returns Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers Assisted in inventory management by monitoring stock levels at the checkout counter Resolved customer complaints regarding pricing errors or product availability with professionalism Performed opening/closing duties including counting money in the register before/after shifts Developed rapport with regular customers by remembering their preferences and providing personalized service Managed customer complaints or concerns promptly, ensuring a positive resolution and maintaining customer satisfactionFulfillment AssociateAmazon-Middletown, DEJune 2020 to May 2024I have experience in many different departments. Im doing something different almost every day. I can work in a fast paced environment, but I can also stay calm and that said fast-paced environment. Processed and fulfilled customer orders with a high level of accuracy and efficiency Utilized warehouse management system to track inventory levels, locate products, and update order statuses Performed quality checks on incoming and outgoing shipments to ensure product integrity Maintained a clean and organized work area, following safety protocols at all times Assisted in inventory counts and cycle counts to maintain accurate stock levels Ensured compliance with company policies and procedures regarding shipping/receiving operations Implemented barcode scanning system for improved tracking of returned items Maintained accurate records of returned merchandise including reasons for return Brand AssociateOld Navy-Dover, DENovember 2019 to June 2020Ive worked in many different shifts. Im strongest working as a cashier which is where I process payments, give refunds, welcome our guests with a smile and inform them of our special deals, and I also make sure the front of the store looks neat and presentable for our customers. I also have worked taking care of stock. I organize the products for box to unwrapping to the hanger or display area where the products are properly placed. Maintained brand guidelines and standards throughout all marketing collateral to ensure consistency in visual identityCounter AttendantDover Downs Hotel & Casino-Dover, DEOctober 2017 to November 2019I worked many different shifts from opening the shop to shutting it down at the end of the night. I do everything the everyday cafe has to offer and then some. I always make sure I am on time even if Im made to stay later than schedules. I make sure to provide customers great customer service because I work at a casino. I try to make people feel better after losing money buy helping them pick out the perfect pastry that fits their preferences.Crew MemberMcDonald's-Dover, DENovember 2015 to October 2017I mainly worked the drive thru area which is a fast paced environment that was constantly moving. While there was little down time I made sure I was fully stocked clean and neat. When ever I would bag the food not only did I work fast paced but I also made sure the bags were ready to go for when the food was sent out. I was in charge of making sure my French fries ice cream products and espresso based products were prepared in a timely manner to keep both the drive thru and front counter moving as smoothly as possible. At the end of the night I would clean the front lobby as well as the drink stations and fry station as well as making sure the opening shift had everything they would need for a easier start to their shift. Worked in a fast paced environment Handled customer care Greeted customers Operated the cash register Took phone calls Prepared food and drinks Prepped surfaces Relayed food and drink orders Restocked merchandise Made sure the store, food prep station, drink station, and back stock area was clean Maintained a positive relationship with coworkers Took out trash and recycling Provided friendly serviceEducationHigh school or equivalentSkills Food Production Food Safety Food Preparation Food Handling Kitchen Experience Packaging Food Service Warehouse Experience Cleaning Experience Time management Cash register Stocking Swimming Microsoft Word Data entry Retail sales Computer literacy Guest services Conflict management Public speaking Analysis skills Restaurant experience Hospitality Merchandising BakingCertifications and LicensesDriver's LicenseAssessmentsWarehouse safety ProficientJuly 2024Using safe practices in a warehouse settingFull results: ProficientMiddle school classroom management ProficientMay 2024Minimizing classroom disruption and engaging students Full results: ProficientCustomer focus & orientation ProficientJuly 2024Responding to customer situations with sensitivity Full results: ProficientWorking with MS Word documents ProficientMay 2024Knowledge of various Microsoft Word features, functions, and techniques Full results: ProficientFood service: Customer situations ProficientJuly 2024Identifying and addressing customer needs in a food service setting Full results: ProficientWork style: Reliability ProficientSeptember 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientMedical receptionist skills ProficientSeptember 2022Managing physician schedules and maintaining accurate patient records Full results: ProficientSales fit ProficientMay 2024Measures the traits that are important for success in sales positions Full results: ProficientWork motivation ProficientJuly 2024Level of motivation and discipline applied toward work Full results: ProficientRetail customer service ProficientMay 2024Responding to customer situations in a retail setting Full results: ProficientChildcare skills ProficientMay 2024Tests early childhood education skills and the ability to build relationships with families Full results: ProficientHigh school classroom management ProficientMay 2024Minimizing classroom disruption and engaging students Full results: ProficientSales skills ProficientMay 2024Influencing and negotiating with customersFull results: ProficientHigh school classroom management ProficientMay 2024Minimizing classroom disruption and engaging students Full results: ProficientBasic computer skills ProficientJune 2024Performing basic computer operations and troubleshooting common problems Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
