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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILEWell-rounded professional, able to assess and evaluate needs, coordinate plans, and work in a customer service capacity to provide additional administrative and clerical support. Great self-starter that is very motivated with work at home experience. Possesses communication skills necessary to build relationships with community resources that offer services for diverse and vulnerable populations.Academic Honors Recognition / Deans List / Honor Roll.Follows policies, procedures, and guidelines to ensure consistent quality.Team player who works collaboratively and cooperatively to promote quality customer service.Well-organized, manages time and priorities in multi-task environments.Microsoft Office Applications (Word, Excel, PowerPoint, and Outlook)Typing speed- 96 WPM.Experience working with multi-level security formats.Great verbal and written communication skillsSUMMARY OF QUALIFICATIONSHealth and Human Services Medical Billing Medical OfficeAdvocacy Counseling Case Management Social Services Healthcare Delivery Vulnerable PopulationsCrisis Intervention Crisis Response Intervention Strategies Behavioral Health Intervention Evaluation MethodsCommunity Resources Program Planning Interview TechniquesInsurance Verification & Reimbursement Processing Medicare / Medicaid Government PayersThird Party Payers Patient Registration Introduction to CPT & ICD-9 Coding Medical TerminologyMedical Records Management HIPAA ComplianceEDUCATIONUltimate Medical AcademyAssociate of Science Degree Health and Human Services, 2020Associate of Science Degree / Health Sciences Medical Office and Billing Specialist, 2018WORK EXPERIENCEStay-at-Home Parent Graceville, FL 05/2005-OngoingHomemakerEnsure household duties are completed in a timely manner.Develop, manage, and maintain a budget effectively.Coordinate medical care, meals, and social activities.CiviGenics Homestead, FL 05/2004 04/2005Data Entry OperatorPerformed data entry and maintenance of prison data system.Recorded inmate assignments and housing moves, developed and submitted reports, and prepared files for release of prisoners.Ensured accuracy of data and completed work in a timely manner.Adhered to policies and procedures and safeguarded confidentiality of information.Concentrix- Remote WAH 11/2020-05/2021Advisor IICollaborated with multiple Members on a daily basis; thus, ensuring accurate enrollment, unenrollment, & updating Member profiles.Performed problem solving skills in a professional and timely manner, assisting Members with Medicare files, issues, and adhering to all company policies.Attended weekly meetings to ensure company policies and procedures were carried out in a professional manner to give Members the best customer service experience possible.Used interpersonal skills, creating and maintaining tight-knit relationships with Members to ensure comfortability.Adhered to HIPAA compliance and maintained Members confidentiality on a professional level. |
